FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.72

1.7 Rating 790 Reviews

18 %

of reviewers recommend FlowerShopping.com

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Metrics

1.7

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are awful!!!! Ordered flowers, they never arrived. I called the customer service line. Nobody answered, and there was no way to leave a message. I called the 1-800 number to place an order. When I was prompted to “check delivery status”, I was disconnected. Scam.”

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Posted 2 years ago

“My wife and I spent a great deal of time finding just the right bouquet in the lilac/lavender colors we wanted. We had specific reasons for wanting this, it was important to us. She had me preview the options and We ordered two of them for delivery today. They were well received which is a good thing (recipients had no idea it wasn't at all as ordered) however, these 2 orders are absolutely not even close to what we searched for and they are the same option/same bouquet but absolutely different from each other as well.....not the options your site came up with, that we chose and paid for. Every decision we made was negated......from flower type to color, style of arrangement to vase color/ size.....EVERYTHING was changed and not what we chose! Its understood that sometimes substitutions need to be made, but you don't dismiss my entire order choice! No matter the quality this is absolutely wrong! If I'd wanted a mixed color bouquet arranged completely different from the advertisement for these I'd have ordered one. I ordered lavender/purple/lilac and your site came up with these options which tells me you know the difference between burgundy, deep red, pink. I did not ask for these colors and if you cannot provide any bit of what you advertised then don't post it, don't offer it. Substitution does not mean you arbitrarily change every single thing and not contact me.These arrangements have no resemblance to the offering, not at all and that is unacceptable! I'm not happy that you dismissed every choice I made and paid for on BOTH orders . I am happy they were delivered, that my sisters liked them. Glad they didn't know the details behind the scenes.”

Helpful Report

Posted 2 years ago

“I ordered the deluxe, true love bouquet. The basic bouquet was supposed to resemble the photo. The deluxe was said to have more flowers and be of higher quality. Not only did it not resemble the basic bouquet it didn’t have more flowers and definitely wasn’t a higher quality. I would not use them again. Don’t offer a deluxe edition if it won’t be anything more than the basic. Scam.”

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Posted 2 years ago

“How did I miss reviews before ordering with them, I have attached a photo, the left side is what I ordered (a beautiful cart with flowers)and the right side is what got delivered (I had paid separately for the toy, and no issue with it). They had charged fees for same-day and rush delivery but delivered the next day”

FlowerShopping.com 1 star review on 29th March 2024

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Posted 2 years ago

“Flowers not delivered. No response from the company in spite of repeated efforts to contact them. I will now have to contact my credit card company. There is nothing positive to say about this company. Do not do business with them under any circumstances.”

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Posted 2 years ago

“I wish I could give this website zero stars. We used this website to order an arrangement for the mother of one of our employees who was recuperating from surgery. A picture of the arrangement (which cost around $60) we ordered is attached. A picture of what was delivered is also included. I could have done better by visiting my local grocery store. The card that came with the arrangement was handwritten (very poorly). A picture of the note is included. I understand florists may have to substitute based on availability; however, I expect a comparable substitution. There is no comparison here. To make matters worse, when FlowerShopping.com was notified, they resolved to offer 10% off the product price plus a $5.00 refund for the messy handwriting on the card message. When I expressed my dissatisfaction with their resolution, they did not respond. This is bad business, to say the least!”

FlowerShopping.com 1 star review on 26th March 2024

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Posted 2 years ago

“Customer service is AWFUL!! Do not use!”

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Posted 2 years ago

“I ordered purple/ amethyst floral bouquet and paid $107 for the arrangement. I was sent multicolored flowers that did not look anything like the arrangement advertised. This is ‘ bait and switch “”

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Posted 2 years ago

“I ordered flowers from Flowershopping.com for my brother in laws wake and they were terrible, most of them were dead, it was a disgrace. I was so disappointed. I would not recommend this company at all.”

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Posted 2 years ago

“I am very dissatisfied with thei services and product. I was charged twice for the order. Once on 3/17/24 for $98.92 and again on 3/18/24 for $88.25. Additionally I ordered Item# TEV31-3C, a premium Teleflora Radiant Reflection Bouquet to be delivered on Sunday, 3/17/24 because the recipient, my daughter-in-law was leaving for Japan for a birthday trip on 3/18. The item was not delivered until 3/18/24. Also, the item delivered was not what was ordered. Not only were their services misrepresented, but the product as well. ”

FlowerShopping.com 1 star review on 19th March 2024

Helpful Report

Posted 2 years ago

“would give zero stars if that was an option. Horrible experience. Not even close to what i ordered. Company doesn't communicate and won't respond about a refund. DO NOT USE!!”

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Posted 2 years ago

“I placed order online Saturday morning for an arrangement that was listed on sale for $37. I was charged tax, delivery fee of $19.99 plus same day fee $3.95. The flowers were not delivered even though I received a confirmation email that they were. Then they were to be delivered Sunday which they weren’t. My PayPal charge already processed & my sister never received her gift. I called today & was already issued refund which was nice but still no flowers & her birthday came is gone. Very disappointing.”

Helpful Report

Posted 2 years ago

“Terrible company and customer service. Company charges an extra fee to deliver on Sundays, but does not deliver in a timely manner. I ordered at 6am the day prior to the delivery and by 6pm the following day my ordered had not arrived. Customer service rep couldnt answer the question or even confirm I had a delivery. She had to refer my order to the florist the used, but could not give me the name. This company ruined a very special occasion.”

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Posted 2 years ago

“Iam a military Dr I ordered flower arrangement to a business @ $120 , they send the wrong item that I picked at much lower price .. they refused to correct the mistake or refund the money.. they offered to give me 15% discount and hung up .. Don’t use Flower Shppping if you value your money 👎.”

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Posted 2 years ago

“Ordered flowers on 3/9/24 for delivery on my SIL birthday 3/14/24. Never delivered and didn’t inform me. I called them and they said they were unable to deliver and were canceling my order. Terrible! They had my phone number to let me know but instead waited for me to contact them to cancel!”

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Posted 2 years ago

“Ordered and paid for same day delivery. Responded to their email telling them to deliver asap....especially since I paid for the upcharge. Then received another area stating that they didn't have a flower shop and that there would be an additional charge. Ummmm....if you cannot fulfill the service provided, why would that fall on me....needless to say my mother didn't get her flowers for her birthday. They certainly don't do the right thing when it comes to customer service. Now that I see others' reviews, I wish I would have done my homework ahead of time. DO NOT RECOMMEND!”

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Posted 2 years ago

“I just ordered expensive flowers for my grandma and they didn't leave it at the door since I didn't instruct them to do so. So now, day of her birthday, they are charging me another rederlivery fee and aren't guaranteed to get there today on her birthday. Such a scam. So they told me I already paid $110...and now I have to pay an additional $12. Sooo...I won't be using them again...and the flowers better arrive at her house. Stay tuned to see if they actually get delivered. DO NOT USE”

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Posted 2 years ago

“Whomever Ms Neal is she has raggedy low life low class business. Refused to verify in a timely manner the flower delivery and refused to divulge the trifling company’s they work with. Never order from them.”

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Posted 2 years ago

“They took advantage of a 97 year old gentleman and military vet who only wanted to purchase his wife flowers for Valentines Day. He ordered the premium arrangement and they sent the standard / as shown arrangement. I was guaranteed via two emails and via phone by Customer Service that his arrangement would consist of more flowers. Not only was that NOT the case, they sent different colors. When I complained, that evening (a few times), they went online and actually changed the color of the flowers from burgundy to orange and revised the description and blocked me from their site. Who does that? Talk about having too much time on their hands. Look at their review on the BBB website. DO NOT GIVE THEM YOUR MONEY. Order directly from a local, established florisist.”

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Posted 2 years ago

“DO NOT USE THIS COMPANY!!! I ordered flowers for Valentine's day weeks in advance and they simply emailed me the day AFTER to apologize for not being able to fill the order. The customer service is atrocious. STAY AWAY from this company if you actually need flowers for any occasion. I called 9 times Valentine's day to see when they were being delivered and they continued to say they would let me know. Please do yourself a favor and use a different company”

Helpful Report

Posted 2 years ago

FlowerShopping.com is rated 1.7 based on 790 reviews