Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.70

3.7 Rating 1,220 Reviews

66 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,220 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering, the flowers were perfect and delivered same-day as promised”

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Posted 7 months ago

“I'm sorry to have to do this,but no flowers and chocolates have been received for my mothers birthday. She has a large front garden in a quiet cul de sac, with the house set back from road so it is very unlikely they were stolen. She was in all day. I tried contacting you to no avail, you telephone system takes ages then no answers and I was cut off, and no response to my emails. I am very disappointed in this service.”

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Posted 7 months ago

“First of all you send the wrong flowers and when I tried to write your custumor service they just resend the "we have delivered your flowers" receipt. I ordered a bucket with sunflowers and you send roses?!”

Flower Shops Network 1 star review on 3rd February 2026

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Posted 7 months ago

“You delivered on the time and the person I bought the flowers and chocolates said that it made her day.”

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Posted 7 months ago

“top class service,very easy to use”

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Posted 7 months ago

“Well, I was a little disappointed at the size of the “deluxe” bouquet, as it was a special birthday for my mother and their 70th wedding anniversary. I spent £70 on the bouquet and honestly it was nice but not as large as expected for that price. I very rarely give reviews but felt this was needed. Thanks”

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Posted 7 months ago

“Lovely flowers delivered same day”

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Posted 7 months ago

“Was not happy with the flowers. They were not what I ordered. I was very disappointed.”

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Posted 7 months ago

“Excellent same day service. Stunning flowers. I highly recommend!”

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Posted 7 months ago

“Did not receive what I ordered..I ordered the flowers in pink box and received the flowers in a white box and not the same flowers”

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Posted 7 months ago

“Paid £78 on 16th Jan. Enquired on 19th Jan and they advised they could not deliver and would refund in 2- 5 days. Said on 29th Jan 2016 that they would look into it. Today is 31st Jan and still no refund.”

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Posted 7 months ago

“Beautiful arrangement. Thank you.”

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Posted 7 months ago

“Excellent service. Ordered just before mid-day, delivery at 2:45. Would definitely recommend.”

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Posted 7 months ago

“My Mum and my sister's flowers were beautiful and received in good time after I had left to fly home to Australia. Thank you”

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Posted 7 months ago

“Ordered flowers and chochlates 22 january to be deliverd 23 January, on the 25th they had still not arrived no custom service available on Sunday. I called Monday morning after 20 min I got through to a recorded message, so sent an e-mail the company respondenten quickly via e-mail apoligising , my order had been missed I was offered next day delivery or a complete refund, I opted for next day delivery and am pleased to say my sister was very happy with the flowers and chocolate.”

Helpful Report

Posted 7 months ago

“After ordering flowers on the 22nd of January and received a confirmation email for the 24 th January for me mums 80th , on the 24 th at 10 am a email in my spam box was received saying they now can’t deliver, constant emails back on the Saturday no answer , Monday morning 2 phone calls over 30 mins each time on hold no answer , 3 more emails and I only got a reply when I said you have stolen my money and the flowers then got delivered later that day shocking and poor service”

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Posted 7 months ago

“First time I used Flower shops was easy and delivered same day would highly recommend and would use again.”

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Posted 7 months ago

“The system for ordering was easy, even from Southern Spain!”

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Posted 7 months ago

“Tried to ascertain via email and use of telephone numbers cited as to who the florist would be in the Isle of Man to deliver order. No responses at all. Late delivery of substitute bouquet flower content on date required. Not pleased with service whatsoever.”

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Posted 7 months ago

“I used Flower Shops Network for a sameday delivery for my wife on our wedding anniversary. It was delivered that day, in time for my wife to have a lovely surprise on her return home from work. She was overjoyed with them & they were gorgeous. 🙂”

Flower Shops Network 5 star review on 29th January 2026

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Posted 7 months ago

Flower Shops Network is rated 3.7 based on 1,220 reviews