Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.73

3.7 Rating 1,165 Reviews

67 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,165 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After ordering flowers on the 22nd of January and received a confirmation email for the 24 th January for me mums 80th , on the 24 th at 10 am a email in my spam box was received saying they now can’t deliver, constant emails back on the Saturday no answer , Monday morning 2 phone calls over 30 mins each time on hold no answer , 3 more emails and I only got a reply when I said you have stolen my money and the flowers then got delivered later that day shocking and poor service”

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Posted 4 months ago

“First time I used Flower shops was easy and delivered same day would highly recommend and would use again.”

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Posted 4 months ago

“The system for ordering was easy, even from Southern Spain!”

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Posted 4 months ago

“Tried to ascertain via email and use of telephone numbers cited as to who the florist would be in the Isle of Man to deliver order. No responses at all. Late delivery of substitute bouquet flower content on date required. Not pleased with service whatsoever.”

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Posted 4 months ago

“I used Flower Shops Network for a sameday delivery for my wife on our wedding anniversary. It was delivered that day, in time for my wife to have a lovely surprise on her return home from work. She was overjoyed with them & they were gorgeous. 🙂”

Flower Shops Network 5 star review on 29th January 2026

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Posted 4 months ago

“Extremely happy with the excellent service from Flower Shop in delivering beautiful flowers to my daughter in law in hospital. She said they were beautiful.”

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Posted 4 months ago

“VERY DISSAPOINTING. POOR SERVICE AND PRODUCT. Ordered the day before. Said latest delivery time of 2pm. They arrived at 5:40pm. For what was a large size not the standard and £70 including delivery there were just 7 or so stems.”

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Posted 4 months ago

“i pay for one large basket with flower and they send like 3-4 pieces of flowers.”

Flower Shops Network 1 star review on 28th January 2026

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Posted 4 months ago

“No flowers delivered to someone who had just lost their mother. 23 days since my order and still no refund, despite chasing it up twice. Seems to be a conscious effort to ignore phone calls and emails sent. Appalling in every concept.”

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Posted 4 months ago

“Easy to order, beautiful flowers and delivery was on time.”

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Posted 4 months ago

“I ordered same day delivery for a birthday, they emailed me in the afternoon that delivery wasn't available. Making it impossible for me to order elsewhere. The flowers were delivered the next day and they were lovely but seemed a bit pointless”

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Posted 4 months ago

“Highly recommend!! I live in Australia sent my order online , excellent service , great communication definitely will be using again”

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Posted 4 months ago

“Terrible I'm afraid. I ordered same day delivery. My money went out of my account but they missed the order and only found out after I had had to chase it. Arrived the next day not looking anything like the picture on the site. I'm obviously aware there are changes due to availability but this was too much. Worst of all they were sent with a blank card and not the message I had stipulated. Thus caused confusion and concern. On the back of all of this I asked for a refund. I was only offered 20% off of my next order. There will not be a next order so I've had no refund.”

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Posted 4 months ago

“Really pleased lovely flowers”

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Posted 4 months ago

“Unfortunately the flowers didn’t look anything like the photo. I ordered these from Australia and wanted them to be special for my cousins funeral. I understand that some flowers might not be available but it really looked like I had just picked them from my garden. Sorry but disappointed for the price I paid.”

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Posted 4 months ago

“Delivered on time and the receivers were overwhelmed with the arrangement, so a big thank you to all involved. Xx”

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Posted 4 months ago

“Excellent product and delivered on time.”

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Posted 4 months ago

“The flowers arrived in time and were described as stunning. Very pleased with the quality and service thanks”

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Posted 4 months ago

“Although the flowers were not delivered on the day asked for, I was informed of the reason and was offered a full refund. I haven’5 been in contact with the recipient but, I am confident, the flowers will have been as ordered. Thank you for an excellent service.”

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Posted 4 months ago

“I ordered and was given instructions to deliver the wreath to Manchester crematorium, but I delivered it to the wrong place. The size of the wreath was also incorrect, and I was charged a large amount for a product of the wrong size. I can't trust this company, and I am awaiting a refund. Flowers were not delivered to the right place. It's very embarrassing for a funeral place”

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Posted 4 months ago

Flower Shops Network is rated 3.7 based on 1,165 reviews