Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.69

3.7 Rating 1,263 Reviews

66 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive a basket of flowers for my elderly mother even though that’s what I ordered. I receive a ‘bunch’ of very average looking flowers which cost £60.00 I complained and received zero response.”

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Posted 7 months ago

“The wrong flowers were delivered. I was asked to provide a photo 2 days ago and still no response. My order was also late as apparently no florist to take my order. Only give 1 star as no option for none”

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Posted 7 months ago

“Great same day service, well presented and promptly delivered, thank you, will use again.”

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Posted 7 months ago

“Flowers were ok . But the delivery time .28 hrs to deliver. Not good”

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Posted 7 months ago

“beautiful flowers delivered on time”

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Posted 7 months ago

“I didn't see the flowers, but others did, and were very happy. You went the "extra mile" for me. Thank you”

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Posted 7 months ago

“Very pleased with flowers good value for money 💰”

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Posted 7 months ago

“Very pleased with flowers good value for money 💰”

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Posted 7 months ago

“The flowers looked amazing. Thank you”

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Posted 7 months ago

“My mother,to whom the flowers were sent, was delighted by the bouquet.Thank you.”

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Posted 7 months ago

“I ordered flowers belatedly for a 21st and was wonderfully surprised! Delivered same day and worth every penny!”

Flower Shops Network 4 star review on 10th March 2026

Helpful Report

Posted 7 months ago

“The quality of the flowers were excellent! The bouquet was beautiful! Delivered on time!”

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Posted 7 months ago

“The order wasn't delivered on the day it should. I tried phoning Flower Shops Network, but they didn't answer. I tried 3 times, sometimes waiting for 20 minutes. I emailed 3 times - no reply. I contacted their customer service (which on the website said they had an amazing team) and again no reply. The order was delivered, 9 days late.”

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Posted 7 months ago

“Please don't use this company as the customer service is extremely poor. They delivered a poor quality bunch of flowers 2 weeks early! The flowers delivered were not as pictured and definitely not to the value of what I paid £70. The flowers were delivered the day after I ordered them. When I tried to call to tell them of the delivery date mistake, there is no answer. The recipient was away and a neighbour had to take them in. I have not received a satisfactory explanation in response to my emails. Appalling service.”

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Posted 7 months ago

“Super helpful staff who made sure the flowers were delivered after initially thinking it couldn’t be done. It made my friend very happy ❤️🙏”

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Posted 7 months ago

“They contacted me and kept me informed regarding my order and flowers were delivered as advised. Was not impressed with the on line application form I didn't like the way it muddled up my bill paying address with the recipients address all rather strange, my advice is check and double check.”

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Posted 7 months ago

“3 days delay .. and it was really important...do not use .”

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Posted 7 months ago

“Excellent service. Flowers delivered on time and as per the picture”

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Posted 7 months ago

“excellent service from start to finish”

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Posted 7 months ago

“Very good service; the lady was delighted by the flowers and chocolates. Prompt delivery.”

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Posted 7 months ago

Flower Shops Network is rated 3.7 based on 1,263 reviews