Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.82

3.8 Rating 1,082 Reviews

70 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.8

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 4 star review on 10th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have used this company and both times I have been eventually "reached out to to apologise that there is no florist in the area to fulfil the order". The order was for Oxfordshire hardly the back of beyond! They inform me that they have cancelled my order and will refund me within 5-10 days. In the meantime I have used Interflora and paid out another load of money for flowers which will now arrive a day late.”

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Posted 2 months ago

“Still not received them and still not received a reply to the two emails I sent”

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Posted 2 months ago

“The flower card had the wrong name on it and signed off by the wrong name too. Disappointing.”

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Posted 2 months ago

“Great recipient very pleased”

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Posted 2 months ago

“I have tried many years to find a good local florist and OMG these flowers were just beautiful! From the packaging to the minor details (card & boxing) I’m really impressed. The quality went beyond my expectations & I love they have a number you can contact them on which makes it feel less transactional! Thank you so much my sister loved the flowers & you now have a long term customer. I have used prestige flowers for 6 years and I will no longer be using them anymore! Happy New Year!”

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Posted 2 months ago

“Got the lovely flowers BUT chocolates, were missing!!! was in touch about this and it was a mistake! And I'll get a refund for £11. Thankyou. And have a happy new year. Jane Rogerson”

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Posted 2 months ago

“I found the ordering process very easy and the flowers I chose very affordable. I sent the gift to my Aunt overseas so I do not know how they looked on arrival but I trust they were as in the picture. Delivery was as requested and the whole experience was professional. FSN is now my go-to florist.”

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Posted 2 months ago

“The Christmas arrangement was beautiful! My recipient sent me a picture of it. As I live in Canada and my recipient lives in Wales, I will be ordering from you again. Thank you.”

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Posted 2 months ago

“They made my friend extremely happy before the Christmas and she loved them!”

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Posted 2 months ago

“Flowers were beautiful & arrived on time i would order from the flower shop network again .”

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Posted 2 months ago

“I ordered two deliveries-only one was made with no contact being made about why the other was not. Now told I should be getting a refund in "5-10 days"-the order should have been delivered on 17th December so why I have not got my refund yet? Most dissapointing and will not be using this firm again.”

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Posted 2 months ago

“Gorgeous flowers, delivered accurately and on time. Thank you very much.”

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Posted 2 months ago

“The flowers and vase were not delivered on time in fact they never came .my ex wife was bery disappointed I AM STILL WAITING FOR MY REFUNDS”

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Posted 2 months ago

“TOTALLY TOTALLY DISSAPOINTED spent a lot of money on flowers for a loved one at Christmas and this company couldn't care less they put the wrong name on the card, so it ruined the gift. WILL NEVER USE AGAIN need a florist who cares about their customers this outfit DOESN'T”

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Posted 2 months ago

“Nice flowers had them 10 days and still look good”

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Posted 2 months ago

“Never arrived”

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Posted 2 months ago

“Cousin was thrilled with her flowers, easy order”

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Posted 2 months ago

“It delivered on time and to the right address. I have had so many problems with other flower delivery services I nearly gave up altogether. The flowers were beautiful and fresh and gave a lot of pleasure to my daughter who is very ill.”

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Posted 2 months ago

“My friend absolutely loved them and said they are beautiful 😍”

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Posted 2 months ago

“The flowers were not delivered and no attempt was made to contact the recipient. They were a Christmas present. I have since received 2 emails claiming that the order was complete. I called to speak to someone about this and waited in a queue for 30 minutes. The call was finally answered with a recording asking me to leave a message. The company says it is trying to contact the florist involved to see what happened but they are closed. So I am left with no present for my family and no offer of a refund so far. I understand mistakes can happen but I strongly object to being told a delivery has been made when that is not the case.”

Helpful Report

Posted 2 months ago

Flower Shops Network is rated 3.8 based on 1,082 reviews