Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.77

3.8 Rating 1,147 Reviews

68 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.8

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Mum and my sister's flowers were beautiful and received in good time after I had left to fly home to Australia. Thank you”

Helpful Report

Posted 3 months ago

“Ordered flowers and chochlates 22 january to be deliverd 23 January, on the 25th they had still not arrived no custom service available on Sunday. I called Monday morning after 20 min I got through to a recorded message, so sent an e-mail the company respondenten quickly via e-mail apoligising , my order had been missed I was offered next day delivery or a complete refund, I opted for next day delivery and am pleased to say my sister was very happy with the flowers and chocolate.”

Helpful Report

Posted 3 months ago

“After ordering flowers on the 22nd of January and received a confirmation email for the 24 th January for me mums 80th , on the 24 th at 10 am a email in my spam box was received saying they now can’t deliver, constant emails back on the Saturday no answer , Monday morning 2 phone calls over 30 mins each time on hold no answer , 3 more emails and I only got a reply when I said you have stolen my money and the flowers then got delivered later that day shocking and poor service”

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Posted 3 months ago

“First time I used Flower shops was easy and delivered same day would highly recommend and would use again.”

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Posted 3 months ago

“The system for ordering was easy, even from Southern Spain!”

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Posted 3 months ago

“Tried to ascertain via email and use of telephone numbers cited as to who the florist would be in the Isle of Man to deliver order. No responses at all. Late delivery of substitute bouquet flower content on date required. Not pleased with service whatsoever.”

Helpful Report

Posted 3 months ago

“I used Flower Shops Network for a sameday delivery for my wife on our wedding anniversary. It was delivered that day, in time for my wife to have a lovely surprise on her return home from work. She was overjoyed with them & they were gorgeous. 🙂”

Flower Shops Network 5 star review on 29th January 2026

Helpful Report

Posted 3 months ago

“Extremely happy with the excellent service from Flower Shop in delivering beautiful flowers to my daughter in law in hospital. She said they were beautiful.”

Helpful Report

Posted 3 months ago

“VERY DISSAPOINTING. POOR SERVICE AND PRODUCT. Ordered the day before. Said latest delivery time of 2pm. They arrived at 5:40pm. For what was a large size not the standard and £70 including delivery there were just 7 or so stems.”

Helpful Report

Posted 3 months ago

“i pay for one large basket with flower and they send like 3-4 pieces of flowers.”

Flower Shops Network 1 star review on 28th January 2026

Helpful Report

Posted 3 months ago

“No flowers delivered to someone who had just lost their mother. 23 days since my order and still no refund, despite chasing it up twice. Seems to be a conscious effort to ignore phone calls and emails sent. Appalling in every concept.”

Helpful Report

Posted 3 months ago

“Easy to order, beautiful flowers and delivery was on time.”

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Posted 3 months ago

“I ordered same day delivery for a birthday, they emailed me in the afternoon that delivery wasn't available. Making it impossible for me to order elsewhere. The flowers were delivered the next day and they were lovely but seemed a bit pointless”

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Posted 3 months ago

“Highly recommend!! I live in Australia sent my order online , excellent service , great communication definitely will be using again”

Helpful Report

Posted 3 months ago

“Terrible I'm afraid. I ordered same day delivery. My money went out of my account but they missed the order and only found out after I had had to chase it. Arrived the next day not looking anything like the picture on the site. I'm obviously aware there are changes due to availability but this was too much. Worst of all they were sent with a blank card and not the message I had stipulated. Thus caused confusion and concern. On the back of all of this I asked for a refund. I was only offered 20% off of my next order. There will not be a next order so I've had no refund.”

Helpful Report

Posted 3 months ago

“Really pleased lovely flowers”

Helpful Report

Posted 3 months ago

“Unfortunately the flowers didn’t look anything like the photo. I ordered these from Australia and wanted them to be special for my cousins funeral. I understand that some flowers might not be available but it really looked like I had just picked them from my garden. Sorry but disappointed for the price I paid.”

Helpful Report

Posted 3 months ago

“Delivered on time and the receivers were overwhelmed with the arrangement, so a big thank you to all involved. Xx”

Helpful Report

Posted 3 months ago

“Excellent product and delivered on time.”

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Posted 3 months ago

“The flowers arrived in time and were described as stunning. Very pleased with the quality and service thanks”

Helpful Report

Posted 3 months ago

Flower Shops Network is rated 3.8 based on 1,147 reviews