Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.69

3.7 Rating 1,263 Reviews

66 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered flowers in plenty time for mothers day and received an email on the day telling me no florist available. They delivered the day after and the flowers were very nice but poor show, likely won't be using again”

Helpful Report

Posted 7 months ago

“Got as a gift for my sister-in-law and she absolutely loved them made her day so thank you flower shop for a great service would use them and recommend them to anybody”

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Posted 7 months ago

“Ordered flowers on Wednesday for Friday delivery prior to Mother's Day. Flowers were not delivered!! When i made an enquiry they said no florist was available. They offered an alternative date after Mother's Day which was accepted. On second delivery date, no delivery, the excuse was the florist was struggling to find the address. The flowers were finally delivered 4 date late, when the florist was quizzed they responded that the order had only been received Ed and they had no problem finding the house. I have not heard anything from the company despite asking questions. Poor service all round, do not bother using this company.”

Helpful Report

Posted 7 months ago

“Do not bother with this company,I ordered flowers on 5th March for 7th March delivery, gor a 70th birthday no flowers arrived so when i contacted them they said no florist was available for that order and a email had been sent. No email was sent,checked junk,spam. I asked for a copy of the email, nothing. I have contacted many times since has I still haven't received my refund. Bloody joke”

Helpful Report

Posted 7 months ago

“Orders Flowers on Monday for delivery on Wednesday. Order was confirmed and processed on Monday. Didn't hear from them again until an e mail at 12.10 today telling me they wouldn't be delivering the flowers and would be returning the money in 3-5 working days. Absolute waste of time and effort. My advice is don't bother. Ring a local florist yourself and they'll do a better job. Quick to process the money, slow to return it, even slower to deliver flowers.”

Helpful Report

Posted 7 months ago

“Great delivery from a local florist.”

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Posted 7 months ago

“Flowers delivered beared no resemblance to those ordered”

Flower Shops Network 1 star review on 18th March 2026

Helpful Report

Posted 7 months ago

“Beautiful bouquet arrived fresh and lovely colour choices.”

Helpful Report

Posted 7 months ago

“Do not buy flowers from this company. I ordered flowers for my best friend whose father had just died for next day delivery - order was accepted and then 3 hours later I got an email saying the order could not be fulfilled and that a refund would be 3 -5 working days. They then took payment for the flowers 24 hours later even though they could not process the order. Despite sending numerous emails I have not received my refund or response 12 working days later.”

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Posted 7 months ago

“Flowers were lovely and delightful. The gentleman who delivered was amazing as my mum is 88 & disabled he was very polite and patient. Only issue was no glass vase, which I hope will be resolved or refunded.”

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Posted 7 months ago

“Recipients well pleased!”

Helpful Report

Posted 7 months ago

“I made an order on the 5th of March for a delivery on Saturday the 14th of March for Mothers Day. I emailed you on Sunday morning as not received only to be told you had emailed me to say there were no Florists in the area who could accept, make and deliver the order. You could only complete the transaction on Monday the 16th of March (a day after Mothers Day which is not acceptable). I NEVER received that email but reluctantly accepted the Monday delivery. Then my mother received the flowers on the afternoon of the 15th being Mothers Day even though you said you could not deliver. An absolute farce from start to end although at least the flowers were nice!”

Helpful Report

Posted 7 months ago

“Very disappointed with the flowers received, nothing like the item displayed on the website. Will never use your organisation again”

Helpful Report

Posted 7 months ago

“On time delivery,nice flowers”

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Posted 7 months ago

“You cancelled my order the day before Mother’s Day. Not overly impressed. Still waiting for full refund.”

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Posted 7 months ago

“I ordered flowers from NZ to the UK for my sister-in-law after the death of my brother. The flowers were lovely. They were delivered promptly and exceeded my expectations from the image I had selected from.”

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Posted 7 months ago

“The whole experience from ordering to delivery was excellent and professionally done. The flowers that were delivered were just like the photo online beautiful. My mother loves them. Highly recommended. Thank you.”

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Posted 7 months ago

“A fast and efficient service! The flowers were beautiful and my mother was very delighted. Highly recommended!”

Helpful Report

Posted 7 months ago

“The recipient was delighted with the flower basket. The only comment I would make is that the basket the flowers were in was NOT as in your promotional picture although it was very nice.”

Helpful Report

Posted 7 months ago

“Flowers ordered not delivered on date, and away on holiday hen they say they were delivered. No reply by emails or voice calls left for a response on delivery then refund! Please refund, £50 on flowers not received!”

Helpful Report

Posted 7 months ago

Flower Shops Network is rated 3.7 based on 1,263 reviews