Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.73

3.7 Rating 1,165 Reviews

67 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,165 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for an invoice twice, without success”

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Posted 4 months ago

“Absolute Rubbish Flowers were reported delivered, but were not. Sent email asking for explanation, no reply. Phoned helpline , no answer after 30 minutes then cut off. Had to re order through another florist at additional cost. Leave well alone.”

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Posted 4 months ago

“Indicarion if am or pm for delivery would have been better”

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Posted 4 months ago

“Next day delivery guaranteed ……….. Not the case!!! My order has not been delivered. I received an email on the afternoon that delivery was due to say that it wasn’t possible to fulfil my order on time. Too late to make other arrangements. When I emailed back to ask if the next day would be possible ……. No reply. Very disappointing. Would not recommend this company.”

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Posted 4 months ago

“very disappointed I ordred delux and it bears no resemblance and considering it cost £85 !! colours can change but composition should not especially for an expensive delux order !! first image from website second image what was delivered”

Flower Shops Network 1 star review on 3rd February 2026

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Posted 4 months ago

“Very easy ordering, the flowers were perfect and delivered same-day as promised”

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Posted 4 months ago

“I'm sorry to have to do this,but no flowers and chocolates have been received for my mothers birthday. She has a large front garden in a quiet cul de sac, with the house set back from road so it is very unlikely they were stolen. She was in all day. I tried contacting you to no avail, you telephone system takes ages then no answers and I was cut off, and no response to my emails. I am very disappointed in this service.”

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Posted 4 months ago

“First of all you send the wrong flowers and when I tried to write your custumor service they just resend the "we have delivered your flowers" receipt. I ordered a bucket with sunflowers and you send roses?!”

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Posted 4 months ago

“You delivered on the time and the person I bought the flowers and chocolates said that it made her day.”

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Posted 4 months ago

“top class service,very easy to use”

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Posted 4 months ago

“Well, I was a little disappointed at the size of the “deluxe” bouquet, as it was a special birthday for my mother and their 70th wedding anniversary. I spent £70 on the bouquet and honestly it was nice but not as large as expected for that price. I very rarely give reviews but felt this was needed. Thanks”

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Posted 4 months ago

“Lovely flowers delivered same day”

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Posted 4 months ago

“Was not happy with the flowers. They were not what I ordered. I was very disappointed.”

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Posted 4 months ago

“Excellent same day service. Stunning flowers. I highly recommend!”

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Posted 4 months ago

“Did not receive what I ordered..I ordered the flowers in pink box and received the flowers in a white box and not the same flowers”

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Posted 4 months ago

“Paid £78 on 16th Jan. Enquired on 19th Jan and they advised they could not deliver and would refund in 2- 5 days. Said on 29th Jan 2016 that they would look into it. Today is 31st Jan and still no refund.”

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Posted 4 months ago

“Beautiful arrangement. Thank you.”

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Posted 4 months ago

“Excellent service. Ordered just before mid-day, delivery at 2:45. Would definitely recommend.”

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Posted 4 months ago

“My Mum and my sister's flowers were beautiful and received in good time after I had left to fly home to Australia. Thank you”

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Posted 4 months ago

“Ordered flowers and chochlates 22 january to be deliverd 23 January, on the 25th they had still not arrived no custom service available on Sunday. I called Monday morning after 20 min I got through to a recorded message, so sent an e-mail the company respondenten quickly via e-mail apoligising , my order had been missed I was offered next day delivery or a complete refund, I opted for next day delivery and am pleased to say my sister was very happy with the flowers and chocolate.”

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Posted 4 months ago

Flower Shops Network is rated 3.7 based on 1,165 reviews