Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.86

3.9 Rating 863 Reviews

71 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 4 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived same day as desired. I would have like a delivery note on the day it was delivered however.”

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Posted 3 months ago

“Thank you 🙏”

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Posted 3 months ago

“Not happy atall flowers were delivered to the wrong place, was only Notified day of the funeral form the florist yeh flowers were delivered to”

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Posted 3 months ago

“No flowers received for Mum's 87th Birthday despite complaining. Not able to reach by phone weird recorded messages or not available, have notified my bank that I think this co may be a scam.”

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Posted 3 months ago

“I was notified of the time of delivery and the flowers were delivered on time. The driver was polite and helpful.”

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Posted 3 months ago

“Ordering through Flower Shops Network was so easy! I loved how many options there were, and the bouquet arrived exactly as pictured—fresh, vibrant, and right on time.”

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Posted 3 months ago

“Very happy from ordering to delivery and appreciation of recipiant”

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Posted 3 months ago

“Beautiful flowers amazing service. Thank you”

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Posted 3 months ago

“Delivered promptly but the flowers looked nothing like the ones on the website and seemed to be full of cheap greenery. I have contacted the company - 2 days ago - to request a refund but have heard nothing.”

Flower Shops Network 1 star review on 31st August 2025

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Posted 3 months ago

“Excellent service AAA+”

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Posted 3 months ago

“Very pleased with flowers.”

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Posted 3 months ago

“My partner really loved the flowers. It was a special birthday and the bouquet just added to the day.”

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Posted 3 months ago

“Substitute sent due to being out of stock of original order. Flowers looked lovely, but not sure as good as original ones??? And M&S chocolates????????????? £60 odd quid, do I get 15% refund on this rather than another order?”

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Posted 3 months ago

“Same day delivery delivered to the Billing Address instead of the Delivery Address, despite the Delivery Address being confirmed and even written on the card that went along with the flowers! Poor.”

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Posted 3 months ago

“Generous and beautiful selection of flowers, hassle free experience.”

Flower Shops Network 5 star review on 30th August 2025

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Posted 3 months ago

“Communicated well”

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Posted 3 months ago

“Order placed 26/08/2025 for delivery for my Mums birthday on 28/08/2025. Just had a call at 13:45 that it won't be delivered today & they will try for tomorrow morning... complete let down. Would not recommend them to anyone.”

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Posted 3 months ago

“Flowers were not delivered and there was no correspondence and phone went through to voicemail to”

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Posted 3 months ago

“Very Disappointed – Birthday Flowers Never Delivered I ordered flowers for a birthday, expecting them to arrive on time and make the day special. Unfortunately, the delivery never happened. Not only did this completely ruin the surprise, but I also received no proper updates or explanation from the company. Birthdays only come once a year, and this lack of reliability is unacceptable. I trusted this service to deliver something meaningful, but instead it caused stress and disappointment. I would not recommend ordering from here unless they improve their communication, reliability, and customer service. I am still waiting for the refund. Will be reporting this this place to Citizen Advice.”

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Posted 3 months ago

“Hopeless service. Ordered on Friday for a Birthday on Monday. The money came out of my account. They messaged on Saturday to say hey couldn't deliver. I messaged back asking for Tuesday but no reply til Wednesday. Totally let down. Will stick with Interflora.”

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Posted 3 months ago

Flower Shops Network is rated 3.9 based on 863 reviews