Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.69

3.7 Rating 1,263 Reviews

66 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The system for ordering was easy, even from Southern Spain!”

Helpful Report

Posted 9 months ago

“Tried to ascertain via email and use of telephone numbers cited as to who the florist would be in the Isle of Man to deliver order. No responses at all. Late delivery of substitute bouquet flower content on date required. Not pleased with service whatsoever.”

Helpful Report

Posted 9 months ago

“I used Flower Shops Network for a sameday delivery for my wife on our wedding anniversary. It was delivered that day, in time for my wife to have a lovely surprise on her return home from work. She was overjoyed with them & they were gorgeous. 🙂”

Flower Shops Network 5 star review on 29th January 2026

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Posted 9 months ago

“Extremely happy with the excellent service from Flower Shop in delivering beautiful flowers to my daughter in law in hospital. She said they were beautiful.”

Helpful Report

Posted 9 months ago

“VERY DISSAPOINTING. POOR SERVICE AND PRODUCT. Ordered the day before. Said latest delivery time of 2pm. They arrived at 5:40pm. For what was a large size not the standard and £70 including delivery there were just 7 or so stems.”

Helpful Report

Posted 9 months ago

“i pay for one large basket with flower and they send like 3-4 pieces of flowers.”

Flower Shops Network 1 star review on 28th January 2026

Helpful Report

Posted 9 months ago

“No flowers delivered to someone who had just lost their mother. 23 days since my order and still no refund, despite chasing it up twice. Seems to be a conscious effort to ignore phone calls and emails sent. Appalling in every concept.”

Helpful Report

Posted 9 months ago

“Easy to order, beautiful flowers and delivery was on time.”

Helpful Report

Posted 9 months ago

“I ordered same day delivery for a birthday, they emailed me in the afternoon that delivery wasn't available. Making it impossible for me to order elsewhere. The flowers were delivered the next day and they were lovely but seemed a bit pointless”

Helpful Report

Posted 9 months ago

“Highly recommend!! I live in Australia sent my order online , excellent service , great communication definitely will be using again”

Helpful Report

Posted 9 months ago

“Terrible I'm afraid. I ordered same day delivery. My money went out of my account but they missed the order and only found out after I had had to chase it. Arrived the next day not looking anything like the picture on the site. I'm obviously aware there are changes due to availability but this was too much. Worst of all they were sent with a blank card and not the message I had stipulated. Thus caused confusion and concern. On the back of all of this I asked for a refund. I was only offered 20% off of my next order. There will not be a next order so I've had no refund.”

Helpful Report

Posted 9 months ago

“Really pleased lovely flowers”

Helpful Report

Posted 9 months ago

“Unfortunately the flowers didn’t look anything like the photo. I ordered these from Australia and wanted them to be special for my cousins funeral. I understand that some flowers might not be available but it really looked like I had just picked them from my garden. Sorry but disappointed for the price I paid.”

Helpful Report

Posted 9 months ago

“Delivered on time and the receivers were overwhelmed with the arrangement, so a big thank you to all involved. Xx”

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Posted 9 months ago

“Excellent product and delivered on time.”

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Posted 9 months ago

“The flowers arrived in time and were described as stunning. Very pleased with the quality and service thanks”

Helpful Report

Posted 9 months ago

“Although the flowers were not delivered on the day asked for, I was informed of the reason and was offered a full refund. I haven’5 been in contact with the recipient but, I am confident, the flowers will have been as ordered. Thank you for an excellent service.”

Helpful Report

Posted 9 months ago

“I ordered and was given instructions to deliver the wreath to Manchester crematorium, but I delivered it to the wrong place. The size of the wreath was also incorrect, and I was charged a large amount for a product of the wrong size. I can't trust this company, and I am awaiting a refund. Flowers were not delivered to the right place. It's very embarrassing for a funeral place”

Helpful Report

Posted 9 months ago

“My flowers were delivered a day late. No explanation was given and no explanation was given. Not good”

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Posted 9 months ago

“I was very impress the the flowers sent out on time. Great work”

Helpful Report

Posted 9 months ago

Flower Shops Network is rated 3.7 based on 1,263 reviews