Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.70

3.7 Rating 1,221 Reviews

67 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received them and still not received a reply to the two emails I sent”

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Posted 8 months ago

“The flower card had the wrong name on it and signed off by the wrong name too. Disappointing.”

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Posted 8 months ago

“Great recipient very pleased”

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Posted 8 months ago

“I have tried many years to find a good local florist and OMG these flowers were just beautiful! From the packaging to the minor details (card & boxing) I’m really impressed. The quality went beyond my expectations & I love they have a number you can contact them on which makes it feel less transactional! Thank you so much my sister loved the flowers & you now have a long term customer. I have used prestige flowers for 6 years and I will no longer be using them anymore! Happy New Year!”

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Posted 8 months ago

“Got the lovely flowers BUT chocolates, were missing!!! was in touch about this and it was a mistake! And I'll get a refund for £11. Thankyou. And have a happy new year. Jane Rogerson”

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Posted 8 months ago

“I found the ordering process very easy and the flowers I chose very affordable. I sent the gift to my Aunt overseas so I do not know how they looked on arrival but I trust they were as in the picture. Delivery was as requested and the whole experience was professional. FSN is now my go-to florist.”

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Posted 8 months ago

“The Christmas arrangement was beautiful! My recipient sent me a picture of it. As I live in Canada and my recipient lives in Wales, I will be ordering from you again. Thank you.”

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Posted 8 months ago

“They made my friend extremely happy before the Christmas and she loved them!”

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Posted 8 months ago

“Flowers were beautiful & arrived on time i would order from the flower shop network again .”

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Posted 8 months ago

“I ordered two deliveries-only one was made with no contact being made about why the other was not. Now told I should be getting a refund in "5-10 days"-the order should have been delivered on 17th December so why I have not got my refund yet? Most dissapointing and will not be using this firm again.”

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Posted 8 months ago

“Gorgeous flowers, delivered accurately and on time. Thank you very much.”

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Posted 8 months ago

“The flowers and vase were not delivered on time in fact they never came .my ex wife was bery disappointed I AM STILL WAITING FOR MY REFUNDS”

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Posted 8 months ago

“TOTALLY TOTALLY DISSAPOINTED spent a lot of money on flowers for a loved one at Christmas and this company couldn't care less they put the wrong name on the card, so it ruined the gift. WILL NEVER USE AGAIN need a florist who cares about their customers this outfit DOESN'T”

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Posted 8 months ago

“Nice flowers had them 10 days and still look good”

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Posted 8 months ago

“Never arrived”

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Posted 8 months ago

“Cousin was thrilled with her flowers, easy order”

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Posted 8 months ago

“It delivered on time and to the right address. I have had so many problems with other flower delivery services I nearly gave up altogether. The flowers were beautiful and fresh and gave a lot of pleasure to my daughter who is very ill.”

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Posted 8 months ago

“My friend absolutely loved them and said they are beautiful 😍”

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Posted 8 months ago

“The flowers were not delivered and no attempt was made to contact the recipient. They were a Christmas present. I have since received 2 emails claiming that the order was complete. I called to speak to someone about this and waited in a queue for 30 minutes. The call was finally answered with a recording asking me to leave a message. The company says it is trying to contact the florist involved to see what happened but they are closed. So I am left with no present for my family and no offer of a refund so far. I understand mistakes can happen but I strongly object to being told a delivery has been made when that is not the case.”

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Posted 8 months ago

“My Friend was delighted with the flowers and the prompt delivery”

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Posted 8 months ago

Flower Shops Network is rated 3.7 based on 1,221 reviews