Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.86

3.9 Rating 863 Reviews

71 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 4 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order arrived 2 days late despite me confirming by email as requested. I had to call them to chase it otherwise I would have still been waiting. What did eventually arrive was far from what had been ordered. £106 paid for a deluxe bouquet and chocolates and what arrived looked like a £40 bouquet from M and S and a small tin of M&S biscuits which cost about £3/4. This was supposed to be a gift for my wedding anniversary, most disappointed and won't be using them again.”

Helpful Report

Posted 3 months ago

“Flowers not delivered. There seem to be a few on here the last few days. My son payed £72 for them. They have never been received. No reply to emails and no one is answer when you call. This will be taken further.”

Helpful Report

Posted 3 months ago

“The flowers were not delivered. Trying to contact this organisation by the phone number provided or the web address proved fruitless. My advice is to avoid using this organisation.”

Helpful Report

Posted 3 months ago

“The flowers were not delivered. Trying to contact this organisation by the phone number provided or the web address proved fruitless. My advice is to avoid using this organisation.”

Helpful Report

Posted 3 months ago

“flowers where not sent on the same day, I ordered 1st thing so they can be delivered specifically on the same day, not only where they not sent on the same day, when my wife finally got the flowers the roses where half dead, never using this service again, TERRIBLE”

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Posted 3 months ago

“My Friend loved her flowers, I will order from the flower shops network again.”

Helpful Report

Posted 3 months ago

“I paid by Apple Pay and at no point was I given the option to change the delivery address. I sent an email straight away. I rang several times from 8am answer phone saying office open at 8am. Then at 8.30 phone was ringing saying I was number 2 in queue. Held on and when it was my turn it went straight to answer phone. This happened 3 times. I then looked on Trust Pilot and reviews were shocking. I should have looked there first. Found owners name and searched him on LinkedIn. That gave me another company name which I rang and a lady said she would get someone to change the delivery address. This is not acceptable. I was on holiday trying to sort this. Terrible service”

Helpful Report

Posted 3 months ago

“I am sorry as I am unable to give a review on the flowers but I am sure they were just what we ordered. I will use you company again if zi have the need to send flowers in the UK again. Thank you.”

Helpful Report

Posted 3 months ago

“You never delivered the flowers and my mum had nothing for her birthday .. I think this is a scam had to raise a bank dispute because 70gbp down terrible service”

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Posted 3 months ago

“Delivered late and delivered different flowers than was ordered Very disappointed from start to finish won’t be comping back”

Helpful Report

Posted 3 months ago

“Would definitely recommend Flower Shops Network , my order was delivered promptly and the flowers were beautiful!”

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Posted 3 months ago

“My daughter said her flowers were "stunning" Thank you.”

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Posted 3 months ago

“My daughter was thrilled with the basket of flowers for her birthday”

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Posted 3 months ago

“Flowers were lovely. But I ordered a vase with the flowers. This did not arrive, and I have emailed twice now with no response. A response to an incomplete order wpuld be appreciated.”

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Posted 3 months ago

“Very efficient service, kept in touch regularly due to me putting wrong address which they had no problem altering and beautiful flowers arrived on time ..”

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Posted 3 months ago

“Delivered to wrong address No notification to donor or recipient Left in sun all day No external packaging Wrong type of flowers”

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Posted 3 months ago

“"I recently ordered same-day delivery, and the service was exceptional. The flowers were stunning, identical to the photo, and the recipient was thrilled.”

Helpful Report

Posted 3 months ago

“Ordered at noon on Saturday for same day delivery. No communication received until I queried it on Monday morning. Was then told that there was no florist available on Saturday and that they will be received sometime on Monday. Will not use again.”

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Posted 3 months ago

“Fantastic turnaround, saved me with the same day delivery, will use again”

Helpful Report

Posted 3 months ago

“I ordered some flowers to be delivered which were cancelled by yourselves, 8 days on I am still waiting for a refund and my emails about this are being ignored”

Helpful Report

Posted 3 months ago

Flower Shops Network is rated 3.9 based on 863 reviews