Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.69

3.7 Rating 1,263 Reviews

66 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.7

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect flowers, same day delivery, very efficient. Thank you”

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Posted 9 months ago

“First class service”

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Posted 9 months ago

“Absolutely lovely! They arrived same as ordered , on time as promised. I was impressed with their service, I am from Canada, I ordered it on line and the Flower Shops network delivered.”

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Posted 9 months ago

“It was a nice bouquet of flowers. Looks similar to what I choose. The receiver was also ver happy with it.”

Flower Shops Network 5 star review on 13th January 2026

Helpful Report

Posted 9 months ago

“I had ordered a large bouquet and what was delivered was clearly a small. I have tried to contact the company to get it fixed or a refund but the are not responding to any emails. Information on their website is misleading and out of date. Local florists have stopped using them as they reduce the order before it gets to them to pocket more money. Very poor customer service”

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Posted 9 months ago

“I'm in Australia and had flowers delivered to my brother who is in hospital in England. Whilst I haven't seen the flowers, he loves them and said 'they must be the biggest arrangement of flowers in the hospital !! Thank you for your assistance ... much appreciated.”

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Posted 9 months ago

“Easy to use website. Flowers arrived on the right day and bang on time. A very happy wife.”

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Posted 9 months ago

“Flowers delivered on time and in good condition. Great selection of flowers in the bunch.”

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Posted 9 months ago

“Ordering was so easy. They flowers were delivered promptly and they were absolutely beautiful”

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Posted 9 months ago

“Beautiful flowers and chocolates delivered in awful approaching weather..”

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Posted 9 months ago

“I paid for flowers and chocolates. Only the flowers were delivered - the chocolates were 'not available' Quote: "We would like to inform you ... " not "We regret to inform you". Occasion spoilt. Now chasing up the refund to my credit card and it has all gone quiet at FSN. Oh except an automatic email saying my order for flowers and chocolates is now complete. No chance of my business ever again.”

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Posted 9 months ago

“They were beautiful, delivered by a lively lady.... But most of all she lived them 😊”

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Posted 9 months ago

“Fabulous flowers that the recipient loved”

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Posted 9 months ago

“Beautiful basket compact flowers. Colours and variations were lovely. Same day delivery, prompt and brought pleasure to recipient”

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Posted 9 months ago

“Delivered on time, my bestie was very happy with the bouquet. Said they were beautiful. Will defo be using you guys again x”

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Posted 9 months ago

“Second order was not delivered Promised refund twice by email First said 3 to 5 working days Second said 5 to 10 working days Still no refund?”

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Posted 9 months ago

“They arrived on time and exactly as the picture showed was very streamline and very professional I am old use the service again”

Flower Shops Network 5 star review on 6th January 2026

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Posted 9 months ago

“I live in Portugal, wanted a bouquet for a 70th Birthday for a friend in UK. The bouquet was beautiful and cheaper than other international suppliers! Thank you so much, it made her day 🥰”

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Posted 9 months ago

“Recipients were delighted. The pictures they sent showed the bowl in the middle of the table with the candle lit. They loved the colours of the arrangement especially. The order was delivered exactly as stated. A very good experience all round,”

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Posted 9 months ago

“Order placed of flowers and chocolates to be delivered on 31.12.25 Flowers were not delivered on that day Today I had an email to say the flowers were delivered No flowers have been received and I would like a refund. I have used the phone number provided and was unable to speak to anyone. I have emailed the customer service team, I have not heard anything. Very disappointed, will not recommend or use again”

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Posted 9 months ago

Flower Shops Network is rated 3.7 based on 1,263 reviews