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fluidfreeride.com Reviews

4.5 Rating 185 Reviews
86 %
of reviewers recommend fluidfreeride.com
4.5
Based on 185 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Read fluidfreeride.com Reviews
Visit Website

Phone:

786-755-0802

Email:

nathan@fluidfreeride.com

Location:

7101 N MIAMI AVE,
STE 103,
Miami
Florida
33150

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Anonymous
Anonymous  // 01/01/2019
Need to find out about paying my scooter off early as I'm about to receive a settlement.
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Posted 1 year ago
Service after the sale has been absolutely stellar! I would buy from these guys over anyone else for that reason. This is a difference maker and unfortunately it is rare. THANK YOU!
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Posted 1 year ago
Fluid Free Ride (FFR on the street) makes our hobby possible. Their dedication to customers is fanatical. I recently needed some replacement parts (due to wear) and had a question about my order. They responded quickly and helpfully, and the replacement parts came with a discount!
fluidfreeride.com 5 star review on 3rd June 2023
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Posted 1 year ago
Great fix
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Posted 1 year ago
Amazing service!
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Posted 1 year ago
Chuck is the best he always help me out with whatever i need for my scooter and suggest a lot of good things.
fluidfreeride.com 5 star review on 28th May 2023
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Posted 1 year ago
John answered my questions and was very helpful
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Posted 1 year ago
Exelente servicio.. llegó a tiempo..
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Posted 1 year ago
Great service!! Best around
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Posted 1 year ago
Ordering and delivery was streamlined and simple. Delivery was fast, product was well packaged and was very quick and easy to assemble. No issues.
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Posted 2 years ago
very good service
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Posted 2 years ago
This scooter is awesome. Does everything excellent. Had to figure out how to get to the P selection but that was the only thing. What a BLAST to ride. I'm going to buy another one or two.
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Posted 2 years ago
Customer service has been spot on - easy trial runs at the physical location and quick and efficient ordering online. Haven't had any issues with the scooter thus far but know they offer on site fixes for any issues that might arise.
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Posted 2 years ago
Very good service. Tried to service customer as soon as possible. That counts and is important for future business
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Posted 2 years ago
Love love love it
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Posted 2 years ago
Always great service! Have been a customer for three years. Bought the Mosquito recently to keep in my trunk so I do not have to walk when parking far away. fluid freerides has been there to support me with any issue I had. Highly recommmend!
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Posted 2 years ago
I initially had problems with my scooter installation, and the team at Fluidfreeride was able to guide me through the process and supplied me with the pieces I needed. I appreciate their professionalism, and I love my Horizon!!
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Posted 2 years ago
Hi Mert, We are glad to hear that your issues were resolved in a timely manner. Enjoy your ride! BR
Posted 2 years ago
Fluid Freeride, I feel is one of the best companies out there when it comes to e-scooters. They are very professional and sell good products. I have had great experioences so far with them. After purchasing one Scooter, my wife decided she wanted one. The one we were looking at was on sale and then the next day it ended and we didnt realize. Fluid freeride actually honored the sale price for us and we were very excited! Cannot recommend them enough.
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Posted 2 years ago
I bought this for my son to use at college. It came with the accessory package as part of the Christmas special. That additional package deal was the reason I purchased the scooter. The scooter arrived promptly after ordering it and arrived in perfect condition. It is rated as being waterproof. Definitely a bonus living in Oregon.
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Posted 2 years ago
I had 2 separate issues related to my order but both were fixed in short order. One was an actual defect in a part which was sent rapidly, and then trouble installing it, which they helped me over the phone with. Second was a trouble with a flat tire that I could figure out how to take off to replace it but couldn't get it back on - they gave me access to a mechanic with enough knowledge to help me figure it out . Could not have started my scootering journey without that support - highly recommend.
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Posted 2 years ago
fluidfreeride.com is rated 4.5 based on 185 reviews