fluidfreeride.com Reviews

Name: fluidfreeride.com
Address: 7101 N MIAMI AVE, STE 103, Miami, Florida
Rating: 4.51

4.5 Rating 185 Reviews

86 %

of reviewers recommend fluidfreeride.com

4.5

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Visit Website

Phone:

786-755-0802

Email:

nathan@fluidfreeride.com

Location:

7101 N MIAMI AVE,
STE 103,
Miami
Florida
33150

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fluidfreeride.com 5 star review on 8th July 2024

Jose Alberto La O Cid

1433

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did a lot of research on which scooter I wanted but was able to test ride a couple at FFR in San Francisco. Everyone was super helpful, gave me info on pros & cons of options like renting or buying an open box or brand new. They adjusted the handle for me & even got rid of the box so I could just ride back to the train. Thanks 🛴”

Helpful Report

Posted 2 years ago

“Service was excellent. Scooter shipped same day. Real customer service, not a recording.”

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Posted 2 years ago

“Even though this specific part isn’t listed online, the support team was able to ship it out to me at a very fair price! 100% I would recommend this brand to a friend!”

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Posted 2 years ago

“Very good store and stuff was very nice.”

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Posted 2 years ago

“Very professional and reliable escooter store 💯”

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Posted 2 years ago

“Good service, I just have some frustrations with the actual product”

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Posted 2 years ago

“I love my scooters, have 2 horizons now and FFR rocks!! Any issues they are on top of it. Great company!”

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Posted 2 years ago

“Great product, great customer service...have not had a chance to use it yet”

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Posted 2 years ago

“Our experience with our Wolf Warrior is amazing! The only issue we have with it is the headlights stopped working. Is there a way to get a new set and we’ll send the broken one back? We’re not sure who/how to contact customer service.”

Helpful Report

Posted 2 years ago

Hi Chanta, Thank you for your review. We are sorry to hear that the headlight stopped working. Our team has contacted you to send a new one. BR

Posted 2 years ago

“I just start of by saying any issues I’ve come across fluidfreerides team has been there to help me out with my scooter and troubleshooting. Anytime I have a question I just shoot them a text or email and have been always satisfied as a first time customer I highly recommend them for your next scooter.”

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Posted 2 years ago

“Thank you for following up on the order I placed with you for the Apollo Phantom V2 Reg.”

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Posted 2 years ago

“My original first purchase from fluid fluide was going to be a mantis, last year Black Friday but I was unable to place the order. Luckily I still follow fluid free ride and purchased a mosquito and will likely be buying another mosquito because they are so light and given the right configurations will go up to 30 mph. There are the best short distance commuting scooter I've ever had..”

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Posted 2 years ago

“Awesome experience, I received my Mantis V2 24ah with no problems. Setup was a snap. I recently had my 1st service at the Brooklyn location, it was a very professional experience. Chuck was courteous, knowledgeable and down right friendly during my entire interaction. I highly recommend Fluid and Chuck to anyone interested in purchasing a scooter. I'm having a absolute blast. My thanks goes out to all involved at Fluid. Oh! I mustn't forget Mary in customer service for the prompt and informative response to my emails.”

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Posted 2 years ago

Hi Troy, Thank you for your review. We are happy to hear about your satisfactory experience. Don't hesitate to contact our support team if you need assistance. BR

Posted 2 years ago

“Good”

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Posted 2 years ago

“Had everything that I needed and came in a very timely manner, will definitely buy again”

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Posted 2 years ago

“Got scooter fast Daughter rides it and has fallen in luv with it. Looks well made...quality Very co fortable on the road my daughtersaid Thank you”

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Posted 2 years ago

“I am very happy with the Horizon model, however less happy with the fact that I wasn’t told that that model is V1 from 2019, aside from minor less upgrade from V2, it ride good”

fluidfreeride.com 5 star review on 7th March 2023

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Posted 2 years ago

“Team was helpful in answering questions and professionalism. Look forward to doing business in the future.”

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Posted 2 years ago

“My experience with Fluid has been fantastic. Their customer service department is terrific. I needed a part that did not come with my scooter. It was sent to me overnight. I highly recommend doing business with Fluid.”

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Posted 2 years ago

“Great place to buy from and great customer service. One of the few of not the only big pev retailer in the US”

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Posted 2 years ago

fluidfreeride.com is rated 4.5 based on 185 reviews