Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,738 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rose plants arrived on time for my daughters birthday and looks lovely very pleased”

Flying Flowers 5 star review on 22nd April 2021

Helpful Report

Posted 5 years ago

“My Wife was sent flowers as a gift and we weren't impressed at all , flowers are wilting as soon as we opened the box , just glad we didn't pay for them , not a good advert for future customers we certainly won't use them .”

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Posted 5 years ago

Hi Carl, this is disappointing to hear, usually once you have followed the care guide the flowers will perk up very quickly. If you would like me to look into this further for you, please can you send an e-mail to hello@flyingflowers.co.uk with your delivery address on so that i can locate your order. Kind regards Jo

Posted 5 years ago

“Arrived on time.The birthday lady very happy and says they look gorgeous.”

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Posted 5 years ago

“Excellent quality and delivery”

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Posted 5 years ago

“I’ve been using Flying Flowers for a number of years and my friends have always enjoyed the flowers I’ve sent them”

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Posted 5 years ago

“The ordering process and the delivery were all easy to organise and they arrived on time. However the flowers which I paid 20 pound for where of poor quality and quantity. I would suggest it would be equivalent to a 5 pound bunch at Tesco. I complained and was offered a 30% discount. This in my opinion is not satisfactory for the disappointment my mum got when these flowers arrived for her anniversary. I would definitely not use this company for value for money”

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Posted 5 years ago

Hi there, thank you for taking the time to provide your feedback. Kind regards, carl.

Posted 5 years ago

“Great thanks lovely flowers”

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Posted 5 years ago

“The person who received the flowers said they were beautiful with a lovely scent.”

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Posted 5 years ago

“Fast efficient service and very good quality flowers delivered on the day.”

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Posted 5 years ago

“Perfect way to send flowers to a loved one in the Uk from Australia. Easy website to use and quick delivery!!”

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Posted 5 years ago

“Brilliant!”

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Posted 5 years ago

“Ordered Birthday gift set, to include small chocolates and mini Prosecco Prosecco and chocolates missing”

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Posted 5 years ago

Hi Arthur, I am sorry to hear this I have sent you a separate email to address this matter. Kind regards Sue

Posted 5 years ago

“Recipient was absolutely over the moon with your delivery. Excellent display 👏 and prompt delivery”

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Posted 5 years ago

“Good service in general but unfortunately two of the flowers had broken stems on this occasion.”

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Posted 5 years ago

Hi Natalie,I am so sorry to hear this, I have sent you a separate e-mail regarding your review. Best wishes Jo

Posted 5 years ago

“The flowers were beautiful and the recipient was delighted. Arrived on due date - will continue to use Flying Flowers in the future.”

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Posted 5 years ago

“Flowers never got there and instead of resending you just cancelled and credited. Complete let down and won’t be using again!”

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Posted 5 years ago

Hi Claire, I am sorry to hear this, I can see that this has now been resolved for you and more flowers have been sent out as requested. Best wishes Jo.

Posted 5 years ago

“Was really disappointed with the bouquet I ordered got my friends birthday as there were no sticks snd it was smaller than the pic of Citrus Zing. However after emailing my complaint I was promptly answered snd offered a 25% refund which I accepted and bought my friend another bunch from Tesco to make up.”

Helpful Report

Posted 5 years ago

Hi Sheila, I'm sorry that you were disappointed, but I'm glad we were able to put it right for you. Kind regards, Carl.

Posted 5 years ago

“The flowers arrived early the day after placing the order together with chocolates. The recipient was so pleased and surprised. Nice to cheer someone up with flowers... the chocs were an added bonus!!”

Helpful Report

Posted 5 years ago

“Disappointed. Anniversary flowers delivered were fading, or dead. Post complaint customer service was good, but still v poor happening for special occasion.”

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Posted 5 years ago

Hi Christopher, I'm sorry you were disappointed with your gift. I'm happy that we were able to resolve this for you. Kind regards, Carl.

Posted 5 years ago

“A little disappointing only 2 roses and 2 stocks!”

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Posted 5 years ago

Hi Anne, I'm so sorry there were stems missing from your gift. In regards to this I have just sent you an email. Kind regards, Carl.

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,738 reviews