Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,730 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lazy delivery - flowers just left outside closed exterior gate - no attempt made to contact recipient - box only discovered later by visitor to property later in the day”

Helpful Report

Posted 8 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 8 months ago

“Disgraceful for £30!! Would have got much nicer at the supermarket, arrived Saturday,petals dropped sunday and dead by monday.i,ll never buy from this company !!!”

Helpful Report

Posted 9 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks Louanne Flying Flowers

Posted 9 months ago

“Flowers died with in the day roses went first gladiolus never opened . On a positive delivery was in time xx”

Helpful Report

Posted 9 months ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards Louanne Flying Flowers

Posted 9 months ago

“My order was delivered in a box with nothing to protect the roses. No means of keeping them hydrated during transit either. I couldn't believe that they were just placed in a cardboard box without even a paper wrap around them. Although I requested delivery on Thursday 4th. July. They weren't delivered until Saturday the 6th, July. Very disappointed with your 'service' . You have reimbursed the cost, for which I thank you, but I'm afraid you have lost me as a customer.”

Helpful Report

Posted 11 months ago

Hi there, I'm sorry to hear you're disappointed with the gift that was delivered. I can see you've contacted us directly and we have resolved this for you. Best wishes Louanne Flying Flowers

Posted 11 months ago

“The flowers were delivered 3 days late in a very poor condition.”

Helpful Report

Posted 11 months ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 11 months ago

“The flowers were terrible”

Helpful Report

Posted 1 year ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks Louanne Flying Flowers

Posted 1 year ago

“Terrible. I ordered a £40.00 bouquet. The bouquet that arrived looked absolutely nothing like the photo that I had selected. I hoped that maybe there were a lot of unopened buds, but after 3 days, there was just a load of greenery and very few flowers. It was certainly not worth £40.00 and I have bought flowers online many many times. Terribly disappointed. Feel as though I have been conned.”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“Couldn’t order flowers wanted so had to order something else & then didn’t arrive on day or next day so way past occasion wanted them to mark!! I asked for refund & you were quick to act, refunding money in full, which was appreciated. However, I wouldn’t be happy to order again, as couldn’t rely on flowers arriving when needed!!! They eventually arrived, but most of them dead & were not what had ordered as my second choice, so again another disappointment; very poor.”

Helpful Report

Posted 1 year ago

Hi thank you for taking the time to leave us a review. I am so happy to see that we’ve been in touch and put it right for you, from all at Flying Flowers

Posted 1 year ago

“the flowers were so poor I was ashamed of them when I saw what they looked like. They looked like a bunch of weeds from a field. I would never use this company again. The only good part was that they were delivered promptly.”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“2 days late discraceful”

Helpful Report

Posted 1 year ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards Louanne Flying Flowers

Posted 1 year ago

“Flowers for Mother’s Day arrived on Wed.? Consisted of 4 roses and random flowers. When opened 1 rose was so wilted that it came off in my hand by Sat. I had no roses left. I have retained them should you wish to se or have me post them back to you. I had to grit my teeth and say they were beautiful when my daughter phoned. How disappointing, talk about a hard neck. Shame on you.”

Helpful Report

Posted 1 year ago

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at hello@flyingflowers.co.uk along with your order number Kind regards, Gem.

Posted 1 year ago

“The recipient liked the flowers, saying that they were lovely. The issue I have is the delivery wording, which to me was deceptive. I ordered the flowers on the basis of advertised 'free next day delivery'. This turned out to be free after a date several weeks hence, not your typical description of 'next day' delivery. In fact I was so disappointed that the 'get well' flowers would not arrive in good time that I drove 100 miles (each way) to visit and take a plant. Hence the low star rating. I will not order from you again.”

Helpful Report

Posted 1 year ago

Thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes Justine Flying Flowers

Posted 1 year ago

“Flowers didn't reach the person on day requested.when she did get them they were withered. Contacted you and you plan to send a replacement but not sure when this will be as its going to a school teacher.”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Justine Flying flowers.

Posted 1 year ago

“I made a complaint with regards to my sister flowers, wrong order, you sent me another for compensation, just spoke to my mother, sylvie Nunes, and she did not get the order I placed for her, one with blue flowers etc, she 90 yrs old, she received one with white and yellow flowers? I will send you the order reference number etc.”

Helpful Report

Posted 1 year ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards, Allyson Flying Flowers

Posted 1 year ago

“Although a full refund was given the flowers arrived by DPD on valentines day and clearly were not fresh to the extent some had deteriorated very badly. The ribbon i paid extra for was detached and the meaning of valentines day was lost”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Louanne Flying Flowers

Posted 1 year ago

“Sent wrong order flowers very poor”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“not value for money very disappointed will not be using your company again”

Helpful Report

Posted 1 year ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers

Posted 1 year ago

“So terribly disappointed, I will never spend my money with this company again. Just Dreadful.”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“The flowers were eventually delivered by DPD on SATURDAY 20 January instead of the 18 January, this I appreciate was not your fault but that of your courier. However as this was a 94th birthday gift to my sister who is in a nursing home I was very disappointed for her sake - she is unable to contact me so probably thought I had forgotten her birthday, I just hope the flowers were still alive when received !”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“Delivery to wrong address,box looked like it had been stamped on !!! Flowers where dead .... Great when your sending them for a Get Well WISH....”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers .

Posted 1 year ago

Flying Flowers is rated 4.4 based on 11,730 reviews