Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could make it minus one star I would I ordered flowers for a dear friend’s 80th birthday. Ordered on 11June and promised delivery for 14June. No flowers have been delivered although the money was taken from my bank account. I have now written 3 emails, both to Flying Flowers and Interflora but have received no response. Seems impossible to speak to anyone on the telephone and live chat does not seem to be working. I will never deal with either of these companies again. Back to Bloom & Wild or Serenata Disgusted customer”

Helpful Report

Posted 1 month ago

“Lazy delivery - flowers just left outside closed exterior gate - no attempt made to contact recipient - box only discovered later by visitor to property later in the day”

Helpful Report

Posted 9 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 9 months ago

“Disgraceful for £30!! Would have got much nicer at the supermarket, arrived Saturday,petals dropped sunday and dead by monday.i,ll never buy from this company !!!”

Helpful Report

Posted 10 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks Louanne Flying Flowers

Posted 10 months ago

“Flowers died with in the day roses went first gladiolus never opened . On a positive delivery was in time xx”

Helpful Report

Posted 11 months ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards Louanne Flying Flowers

Posted 11 months ago

“My order was delivered in a box with nothing to protect the roses. No means of keeping them hydrated during transit either. I couldn't believe that they were just placed in a cardboard box without even a paper wrap around them. Although I requested delivery on Thursday 4th. July. They weren't delivered until Saturday the 6th, July. Very disappointed with your 'service' . You have reimbursed the cost, for which I thank you, but I'm afraid you have lost me as a customer.”

Helpful Report

Posted 1 year ago

Hi there, I'm sorry to hear you're disappointed with the gift that was delivered. I can see you've contacted us directly and we have resolved this for you. Best wishes Louanne Flying Flowers

Posted 1 year ago

“The flowers were delivered 3 days late in a very poor condition.”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“The flowers were terrible”

Helpful Report

Posted 1 year ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks Louanne Flying Flowers

Posted 1 year ago

“Terrible. I ordered a £40.00 bouquet. The bouquet that arrived looked absolutely nothing like the photo that I had selected. I hoped that maybe there were a lot of unopened buds, but after 3 days, there was just a load of greenery and very few flowers. It was certainly not worth £40.00 and I have bought flowers online many many times. Terribly disappointed. Feel as though I have been conned.”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“Couldn’t order flowers wanted so had to order something else & then didn’t arrive on day or next day so way past occasion wanted them to mark!! I asked for refund & you were quick to act, refunding money in full, which was appreciated. However, I wouldn’t be happy to order again, as couldn’t rely on flowers arriving when needed!!! They eventually arrived, but most of them dead & were not what had ordered as my second choice, so again another disappointment; very poor.”

Helpful Report

Posted 1 year ago

Hi thank you for taking the time to leave us a review. I am so happy to see that we’ve been in touch and put it right for you, from all at Flying Flowers

Posted 1 year ago

“the flowers were so poor I was ashamed of them when I saw what they looked like. They looked like a bunch of weeds from a field. I would never use this company again. The only good part was that they were delivered promptly.”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“2 days late discraceful”

Helpful Report

Posted 1 year ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards Louanne Flying Flowers

Posted 1 year ago

“Flowers for Mother’s Day arrived on Wed.? Consisted of 4 roses and random flowers. When opened 1 rose was so wilted that it came off in my hand by Sat. I had no roses left. I have retained them should you wish to se or have me post them back to you. I had to grit my teeth and say they were beautiful when my daughter phoned. How disappointing, talk about a hard neck. Shame on you.”

Helpful Report

Posted 1 year ago

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at hello@flyingflowers.co.uk along with your order number Kind regards, Gem.

Posted 1 year ago

“The recipient liked the flowers, saying that they were lovely. The issue I have is the delivery wording, which to me was deceptive. I ordered the flowers on the basis of advertised 'free next day delivery'. This turned out to be free after a date several weeks hence, not your typical description of 'next day' delivery. In fact I was so disappointed that the 'get well' flowers would not arrive in good time that I drove 100 miles (each way) to visit and take a plant. Hence the low star rating. I will not order from you again.”

Helpful Report

Posted 1 year ago

Thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes Justine Flying Flowers

Posted 1 year ago

“Flowers didn't reach the person on day requested.when she did get them they were withered. Contacted you and you plan to send a replacement but not sure when this will be as its going to a school teacher.”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Justine Flying flowers.

Posted 1 year ago

“I made a complaint with regards to my sister flowers, wrong order, you sent me another for compensation, just spoke to my mother, sylvie Nunes, and she did not get the order I placed for her, one with blue flowers etc, she 90 yrs old, she received one with white and yellow flowers? I will send you the order reference number etc.”

Helpful Report

Posted 1 year ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards, Allyson Flying Flowers

Posted 1 year ago

“Although a full refund was given the flowers arrived by DPD on valentines day and clearly were not fresh to the extent some had deteriorated very badly. The ribbon i paid extra for was detached and the meaning of valentines day was lost”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Louanne Flying Flowers

Posted 1 year ago

“Sent wrong order flowers very poor”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“not value for money very disappointed will not be using your company again”

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Posted 1 year ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers

Posted 1 year ago

“So terribly disappointed, I will never spend my money with this company again. Just Dreadful.”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“The flowers were eventually delivered by DPD on SATURDAY 20 January instead of the 18 January, this I appreciate was not your fault but that of your courier. However as this was a 94th birthday gift to my sister who is in a nursing home I was very disappointed for her sake - she is unable to contact me so probably thought I had forgotten her birthday, I just hope the flowers were still alive when received !”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 1 year ago

Flying Flowers is rated 4.4 based on 11,731 reviews