Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery to wrong address,box looked like it had been stamped on !!! Flowers where dead .... Great when your sending them for a Get Well WISH....”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers .

Posted 1 year ago

“I have given adequate feedback in my email”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback, I have sent you an e-mail to your email address. Best wishes Louanne Flying Flowers

Posted 1 year ago

“The flowers that were received were not the flowers ordered. I ordered the Deluxe Joyful Blush. What arrived was a much smaller bouquet that bore no resemblance to the Deluxe Joyful Blush. Had what I ordered not been available, I would have expected a substitute that was at least of equivalent quality and size. I am very disappointed.”

Helpful Report

Posted 1 year ago

Hi there, I'm sorry to hear you're disappointed with the gift that was delivered. I can see you've contacted us directly and we have resolved this for you. Best wishes Louanne Flying Flowers

Posted 1 year ago

“Flowers not delivered yet, maybe due to Bank holidays??”

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Posted 1 year ago

Hi, thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes Louanne Flying Flowers

Posted 1 year ago

“Wrong flowers (and lower value) were delivered.”

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Posted 1 year ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers.

Posted 1 year ago

“Flowers not great. Poor in comparison to photo”

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Posted 1 year ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers.

Posted 1 year ago

“They are not got their”

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Posted 1 year ago

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at hello@flyingflowers.co.uk along with your order number Kind regards, Allyson

Posted 1 year ago

“My flowers didn't get delivered.”

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Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Justine Flying Flowers

Posted 1 year ago

“Bunch was small when ordered big”

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Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 year ago

“The flowers on day 1 looked like they would on day 5 - very sad and bedraggled!”

Helpful Report

Posted 1 year ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, AllysonFlying Flowers

Posted 1 year ago

“Flowers not delivered and order cancelled”

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Posted 1 year ago

Hi Sarah, we are so sorry you were disappointed with our service. We have sent you an email and we hope this helps. Best Wishes Louanne Flying Flowers

Posted 1 year ago

“VERY POOR SERVICE FLOWERS ARRIVED 2 DAYS LATE”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Louanne Flying Flowers

Posted 1 year ago

“Wrong colour of flowers sent Then the stems were cut so short the flowers were actually in the water in the vase. .Flying flowers absolutely massacred these flowers - for two bunches - at a Huge cost of £54 Shameful and totally unprofessional. No respect for the flowers or the customer.”

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Posted 1 year ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Marj Flying Flowers

Posted 1 year ago

“Ordered early and never arrived till the day after When they did they were dried up Had no sensible conversation with the company”

Helpful Report

Posted 1 year ago

Hi there, I'm sorry to hear you're disappointed with the gift that was delivered. I can see you've contacted us directly and we have resolved this for you. Best wishes Marj Flying Flowers

Posted 1 year ago

“looked very sad and wited when arrived”

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Posted 1 year ago

Hi I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Louanne Flying Flowers

Posted 1 year ago

“Flowers were flat upon arrival like they had been crushed.”

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Posted 2 years ago

Hi Kerry, I am really sorry that your Mum's Birthday flowers arrived damaged. I have sent a separate email regarding this. Thank you for your feedback. Kind regards Rob.

Posted 2 years ago

“Email arrived approximately 8am informing myself the flowers were out for delivery. 8 + hours later the flowers arrived after being in a van all day. On opening the box I found the flowers in a sorry state and still 3 day's later still the same state. In the bin. I received my money back but nothing for the inconvenience especially as the flowers were to my wife for our Ruby anniversary. I'll certainly remember this experience.”

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Posted 2 years ago

Hi there Wayne, really sorry to hear your disappointing experience with us on this occasion. Your feedback is appreciated and thank you for taking the time to leave a review. Candice

Posted 2 years ago

“Unfortunately the flowers were not delivered o. Time, hence very disappointing”

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Posted 2 years ago

Good afternoon Anu, our website does advise that all free delivery items may be delivered on your chosen date, or the following day. I have sent you an email concerning this. Best wishes, Valerie

Posted 2 years ago

“Ordered flowers 10 days early for a special anniversary for the 19th June still waiting for a delivery! To day is the 22nd June. So not impressed and want be using this company again . So maybe 1 star”

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Posted 2 years ago

Hi, thank you so much for taking the time to leave your review. I can see we have been in contact with you recently. Thank you again for your time. Many thanks, Isaac.

Posted 2 years ago

“Very disappointed ordered 1 week before delivery required and i know it can be a 2 day window but i think that is poor service.”

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Posted 2 years ago

Hello Steve, we are sorry that you are disappointed with the delivery window. Thank you for leaving us your feedback. Kind regards, Sophie

Posted 2 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews