Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very dissatisfied - ordered a dress, paid for express 2 day delivery, received an email to review my purchase but haven't yet received my purchase! Extremely disappointing especially given I emailed your customer service dept for an update with no response. Will be looking for a refund and don't intend on purchasing from your website again.”

Helpful Report

Posted 6 years ago

“Very poor finish & cheap materials.....not like it used to be”

Helpful Report

Posted 6 years ago

“Good Morning, wasn’t happy with your service. Sent this email with no response. Had to call instead. I’m really disappointed with the service I have received from you guys. It is the first time purchasing a dress from you. I was extremely looking forward to receiving my dress yesterday. Ordered on express delivery as I have dinner reservations Saturday evening. Ordered it in a large and you have sent it in a small, on my statement it says I ordered it in a large also. What am I supposed to do now!? I would appreciate it if you could somehow rectify this problem please. Need the dress by tomorrow so I’m hoping you guys can send another ASAP. I will now have to return the small dress which is another insignificant problem I could do without as I am extremely busy at this very moment in time. Hayley Cook Order 100063100 Sku EX18294-white L I would appreciate it if you could get back to me as soon as possible please. Thank you Hayley Cook Inline image Sent from Yahoo Mail for iPhone”

Helpful Report

Posted 6 years ago

“Poor quality dress, all sequins are dropping off, pen marks on dress from production process and loose threads, cheap looking dress with a inflated price tag - I will not be purchasing or recommending this brand to anyone again.”

Helpful Report

Posted 6 years ago

“Absolutely shocking.. not only is the blouse a different colour than advertised, the broach fell off when I opened the package, leaving a horrible glue behind. The quality looks cheap and I am disasisfied with every part of the garment. I will never shop with this company or recommend.”

Helpful Report

Posted 6 years ago

“Forever unique clothing was high quality but find the quality very cheap recently I have to send items back because one top I ordered had part of the sleeve missing ordered trousers now I have to send them back they are so see through they should been lined I have been a customer for years but it seems forever unique have changed there suppliers”

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Posted 6 years ago

“I ordered this last week 2 day delivery to Dublin for the Saturday. It is the end of next week and still not arrived”

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Posted 6 years ago

“Poor quality of dress, very disappointed as have had your dresses before.”

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Posted 6 years ago

“I ordered an item on 5th September and have still not received it as at 18th September despite having telephoned and emailed to find out where it is. Not impressed and won't be placing any more orders.”

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Posted 6 years ago

“Dress arrived with hole in it. Very poor quality.”

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Posted 6 years ago

“Hi The dress looked lovely online - when I received it the quality was terrible and it definitely wasn't worth £10.00 let alone £89.99. Dress returned today. So poor. Sorry but I wont be ordering from your company again. You need to look at the quality before you put a price to it. I order most of my clothes online and this has to be the worst dress I have ever bought.”

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Posted 6 years ago

“Returns policy terrible. Had to wait many weeks for a refund.”

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Posted 7 years ago

“I returned some items a few weeks ago.. I am still waiting to hear if they have been received (although I see in the reviews, this is not a customer service that is done). I am still waiting on my refund. This bad experience has convinced me to shop elsewhere in the future. I buy on line from other sites all the time and their customer service is fabulous, so what’s happening here? I’m really disappointed.”

Helpful Report

Posted 7 years ago

“I thought the dress was very poor quality , and not well fitted for the price, sadly.”

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Posted 7 years ago

“Sorry being asked for a review of an item I haven't received yet !”

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Posted 7 years ago

“Terrible quality on the dress I ordered that I paid 120 pounds for . Returned it last week and I haven’t received any contact that they have received my return . Phoned on Tuesday after the bank holiday Monday. They had received it on the Friday before but said they don’t send out confirmations once they receive a return. Also I have to wait up to 7 to 10 days for my refund even though they have my dress back. What a waste of time and money. Never again will I order off this site. Very pricey and not worth it at all. A £30 pound dress from AX Paris ended up better than the £120 from forever unique. RIP off merchants.”

Helpful Report

Posted 7 years ago

“Very hard to write a review when item not yet recieved 4.95 for a delivery ordered 21st and not arrived. Did email no response as there was no tracking information DPD now messaged to say Tuesday wint hold my breath as notorious for not delivering onot date given.”

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Posted 7 years ago

“My item was never delivered!”

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Posted 7 years ago

“I ordered a dress which apparently then went out of stock. I was not informed of this for 5 days! All I received as communication were 3 very confusing and contradicting emails - one of which was a confirmation of dispatch! How can you dispatch something that is out of stock?! I then received a very impersonal automated email telling me that my order had been refunded. I sent an email query to find out what was going on and no one bothered to reply. I then called and a very lovely customer services lady was very apologetic and explained that the dress was out of stock. If I hadn't called Id have been left very confused by the conflicting emails and lack of responses. Awful, careless customer service for such an expensive brand. A dreadful, unreliable shopping experience and I wont bother shopping here again.”

Helpful Report

Posted 7 years ago

“Have emailed your customer services three times over the past few days and i am still awaiting a reply. Very poor!!”

Helpful Report

Posted 7 years ago

Forever Unique is rated 4.3 based on 4,309 reviews