Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,685 Reviews

94 %

of reviewers recommend Fotosense

4.7

Based on 3,685 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

Write Your review

Tell us how Fotosense made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Lowapro Fastpack 350 from fotosense because it was attractively priced when shipping costs were included. Once despatched by fotosense, their carrier - DPD in this case - delivered promptly according to the delivery window. I am satisfied with the product but the service from fotosense is not wonderful. I cannot award more than a "normal" rating to fotosense because the time from placing the order (7th June) to receiving the goods (16th June) is not really acceptable. Fotosense advised me on the 9th June the goods they were selling would be leaving their warehouse on 13th June. Unless they do not hold stock, this is an unacceptable delay and, if they do not hold stock, they should have had the courtesy to explain that at the time of ordering.”

Helpful Report

Posted 9 years ago

“Camera arrived on time, but without floating strap, had to phone twice to sort out , hopefully strap is on the way but not received as yet”

Helpful Report

Posted 9 years ago

“I bought a Tamron lens, Canon fit, from FotoSense partly because they offered a UV filter as part of the package. The lens was dispatched and received promptly, but the accompanying filter was a 67mm one, not the 62mm. This was a silly picking error, so I emailed immediately pointing out the mistake, and requested a 62mm filter. After 9 days, the 62mm filter was nowhere in sight, so I had to log on to customer services to sort it, which eventually Tom did, though I was losing my cool somewhat. I was not prepared to request an RMA number, bundle the 67mm filter up, go to the Post Office and fork out for a stamp, submit an expenses claim and then wait for reimbursement. Common sense prevailed, and I am now the owner of 2 UV filters. Anyone for a 67mm?”

Helpful Report

Posted 10 years ago

“Quick delivery but ordered item (ONA Camera Bag) was missing the main strap so not really the shoulder bag that was advertised! We'll see how smoothly return and refund goes!”

Helpful Report

Posted 10 years ago

“Goods came in good time, and as described. Will consider using again”

Helpful Report

Posted 10 years ago

“I ordered two items, one took over a week to arrive, the second was 12 days, this leaves room for improvement.”

Helpful Report

Posted 10 years ago

“Have not receive my purchase yet.”

Helpful Report

Posted 10 years ago

“If the delivery had been quicker i would have gave a 5 star rating”

Helpful Report

Posted 10 years ago

“When I visited there site I was under the impression the camera came with a 3 year warranty, apparently not,if you scroll down the page, which I did not, you will see that you have to purchase additional goods to obtain the three year warranty. When I told photsense that the advert was misleading and that if they were a reputable company they would honour the guarantee or at least change the add. They informed me in no uncertain terms that I am only one of a few customers who have complained and that they wont be changing the add or giving me an extended guarantee unless I pay for it. Not a particularly pleasant experience. originally Written By julie jones On Unbeatable.co.uk”

Helpful Report

Posted 12 years ago

Fotosense is rated 4.7 based on 3,685 reviews