Free Prints Reviews

1.6 Rating 94 Reviews
13 %
of reviewers recommend Free Prints

Write Your review

Tell us how Free Prints made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
For me it feels like a PRIVACY SCAM!! Once you order, you’ll grant them a nonexclusive, worldwide, royalty free, fully paid-up, transferable, sublicensable, perpetual, irrevocable license to reproduce, distribute copies of, prepare derivative works based upon, publicly perform, publicly display, train artificial intelligence on, and otherwise use and exploit YOUR CONTENT… READ THESE TERMS OF CONDITIONS BEFORE YOU ORDER —> https://www.freeprintsnow.com/terms_of_use#:~:text=You%20may%20not%20reproduce%2C%20duplicate,the%20fulfillment%20by%20us%20of
Helpful Report
Posted 9 months ago
It’s been 3 weeks and my order has not arrived. I closed y account due to the unprofessional conduct and the fact they didn’t seem to care or want to help. They will not issue a refund because I closed my account. Stay away!
Helpful Report
Posted 10 months ago
My prints were supposed to come packed nicely in boxes… they came in paper. Don’t fall for the free items!! They offered me a free blanket deal, which I accepted but NEVER RECEIVED - customer service is a joke…I’ll take my business elsewhere
Helpful Report
Posted 11 months ago
The worst. I ordered prints never arrived, they gave me the run around and after more than 3 weeks, said they shipped me out new ones. Never received them and they are giving me the run around again. Don't trust this company and I am turning them into the better business bureau.
Helpful Report
Posted 1 year ago
Don't order from FreePrints! I never received my order! When I contacted them they said no refunds! They will block u afterwards too!
Free Prints 1 star review on 15th March 2023 Free Prints 1 star review on 15th March 2023
Helpful Report
Posted 1 year ago
They have said that 5 orders of prints have been delivered to my home yet I've received none of them.
Helpful Report
Posted 1 year ago
Don’t need a refund because when you email them about it they will print a shipping label as if the items are ready so they don’t have to issue the refund but the shipping company won’t get the packages for over a week because they are not in fact being printed or shipped yet
Helpful Report
Posted 1 year ago
My friend passed away I wanted a lovely picture to remember her by The picture is not clear and looks cloudy It is hard to hold up It was $35.00 I am very disappointed
Helpful Report
Posted 1 year ago
Rating is a zero. Said it was delivered on a Sunday but never received them and customer service don't respond. Super frustrating. This app/website should be removed
Helpful Report
Posted 1 year ago
The first order I made came within the time expected. Pictures turned out great. Second order said was delivered and I have not received anything. I have emailed them multiple times and haven't received a response at all. Extremely frustrating. Don't use them. Total waste of my time and $$.
Helpful Report
Posted 1 year ago
Vorrei dare zero stelle ma questo non è possibile. NON USATE QUESTO SITO! Pagate e mai ricevute, il servizio clienti inesistente.
Helpful Report
Posted 1 year ago
Wish I could give zero stars. My photos said delivered but I never received them. Customer service is a joke and never responded. Now those are photos with my address and children out god knows where. This is an absolute safety hazard. Never use them
Helpful Report
Posted 1 year ago
They are such scam artists. I ordered photos back on the 27th of December. I emailed them for over a month after they put my order on hold. They requested an order number. I provided one multiple time and even sent them photos of their app with the order number they provided. No response. I finally got a response today, telling me they were cancelling my order because I failed to give them an order number. Sounds like they just don’t want to provide the services they say provide.
Helpful Report
Posted 1 year ago
Terrbile I ordered over 16 prints. And 2 extra large pictures. T Over 3 weeks ago. Got a empty envelope. With nothing i side. Paid extra and nothing. Emailed them over week ago and never hear anything. Never uses again. Ripped me off. Big time.
Helpful Report
Posted 1 year ago
I got notification for my order that is was delivered but I did not receive it. Email customer service but never heard back from them.
Helpful Report
Posted 1 year ago
My pictures was supposed to be delivered in a certain date and it wasn’t shipped until after that day. Shows it was delivered and I didn’t receive anything!! Glad I was given a code for free pictures. Deff will not order from them after all.
Helpful Report
Posted 1 year ago
Photos ordered were good but have been swamped with pornographic and other junk email since this order. Not good!
Helpful Report
Posted 1 year ago
Don’t waste your time with this app or company unless you have plenty of time to waste or you don’t need your items by a certain day for a gift for someone because you will be left empty handed. Oh and make sure to add processing time to the 8 - 10 day arrival time they state.
Free Prints 1 star review on 14th January 2023
Helpful Report
Posted 1 year ago
In the past I had really good experience with them. This last time I received an empty envelope with nothing inside it. I guess that was just to clear the postage.
Free Prints 1 star review on 14th November 2022
Helpful Report
Posted 1 year ago
I have not had a good experience with Freeprints. Between having to reorder lost orders and orders taking forever to be delivered, I will not use their services anymore. Also some of my prints had "roller" marks on them.
Helpful Report
Posted 1 year ago
Free Prints is rated 1.6 based on 94 reviews