French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.53

4.5 Rating 336 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 336 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would be 5 stars if it wasn’t made in china, very disappointed in that would have paid more for American made”

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“easy to work with, knowledgeable about the products”

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“I bought 3 lanterns because I was told they were in stock. No one ever told me it would take 3 weeks to make the yokes. It put me in a bind with my carpenter.”

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“The order was easy to perform and The light bulbs were excellant”

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“I think you all should bring manuf to America even if raises prices some. Was disappointed the lantern “Made In China”….it’s not installed yet but appears to be of excellent quality”

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“There should have been connectors for the cost of the lantern.”

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“Love love the lantern but it came missing a piece so we are waiting for a replacement. Can’t wait to see it up on the house!”

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“They are stunning. They make my kitchen look complete. They are beautifully crafted. I wish the company had a system to track your order though. I had to constantly reach out for status updates. The way they were packaged was a little nerve wracking too when it came to installation, shifting the glass to it’s correct position sometimes chipped the corners because of how well jammed it was into the frame. But overall, I am pleased!”

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“Product is beautiful! Delivery and communication less so.”

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“I have no complaints about my French Market Lantern, and can’t wait to have it installed. Our home is a certified replica of the George Wythe home in Williamsburg, so there is no lighting around the front door., which can be dicey for house guests at night. We got the black powder coated Jolie wall sconce (electric, sadly) and I know it will look amazing. There was some confusion about when our lantern would arrive. After inquiring, we received an email saying it would arrive the first or second week of October. It arrived August 31st. I chalked that up to possible employee shortages due to Covid and stimulus checks. We are nonetheless very happy with our lantern.”

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“Love my gorgeous Luna lanterns - top knotch! However, one of the parts created a small propane gas leak when my installer finished - yet to be resolved.”

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“During my online purchase experience, it was really hard to distinguish what which selected options ment what. For example, i believe it said filament something... i did not know what exactly that was... also, we actually wanted only one light in our lanterns not dual. I selected the filment option thinking it ment only one bulb option since there is a picture of a single bulb option if you swipe through. Wish there was an actual single bulb option out there as the duals line up with the copper lines and you cant even see the lights.”

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“Lantern looks nice would have liked to have a decorative cap to hide the bottom.”

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“The lanterns are beautiful & of very high quality. I ordered 8 over a series of 3 orders. One gas lantern was sent instead of an electric lantern. I could not have been more please with the service provided in returning it and having an electric lantern shipped to replace it. The mistake caused me to incur an additional service call by the electricians of $160.00,”

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“We purchased 2 different orders had to return one order I thought the return fee and shipping was somewhat high , they were very expensive , you should have free return shipping thank you , Judy Ray”

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“My order wasn’t sent correctly and I had to pay a plumber to come back”

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“Great lanterns that greatly improve curb appeal. Was a bit disappointed to see that the product was made in China.”

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“Did not receive an owners manual but Jeff promptly emailed one to me. Thanks Sal”

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“Really like my lantern and was a reasonable price. Also liked that it was made domestically. The glass panes should be shipped uninstalled, flat in a spare envelope however, so they won't break in transit, as mine did. They also had the wrong size mounting bracket included. But they responded quickly to replace it so I received it in a few days.”

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“We are pleased with the quality of the lanterns. Made a great addition to our home in the historic district of Natchitoches,”

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French Market Lanterns is rated 4.5 based on 336 reviews