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FromYouFlowers Reviews

1.7 Rating 2,941 Reviews
16 %
of reviewers recommend FromYouFlowers
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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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A friend has sent me two succulent arrangements in the last year. They originally looked nice; however, both of them died not long after receipt. I made it a point not to overwater and only gave them a couple teaspoons once a week. So sad.
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Posted 1 year ago
I wish I had read reviews before ordering. My brother passed and I ordered 2 standing sprays to be delivered the day before just to ensure we got them on time. The first contractor canceled stating she did not have a delivery driver. Then customer service called and went over the order again. Never received the sprays on delivery date. Called them the morning if funeral at 8:15 am. They ensured me they would be there by 10:00 am. Received a call at 10:00 stating they could not deliver on time and would deliver to the residence with a 20% discount. I had to REALLY push for a full refund because who needs funeral sprays AFTER the funeral!
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Posted 1 year ago
The flowers I sent for my daughter's 18th birthday never made it and I missed that opportunity, I was offered a 20% discount on a product never received and had to push for a full refund...still, missed a one-time opportunity, very disappointing
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Posted 1 year ago
Totally different bouquet sent then what I ordered!!! Guess I should have read the reviews before I ordered!!! WILL NEVER ORDER FROM THEM AGAIN!!!
FromYouFlowers 1 star review on 6th July 2024 FromYouFlowers 1 star review on 6th July 2024
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Posted 1 year ago
Awful service. Paid for express delivery and they never came. Said it was delivered but nothing was received. Customer service won’t give me a refund after they missed the event. Horrible company.
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Posted 1 year ago
Paid $14.00 for shipping plus an additional $5.85 for express same day service - I placed the order at 9:45a and after receiving a confirmation that the flowers were delivered at 2:40p and (2) phone calls to From you Flowers the flowers were finally delivered at 6:35p
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Posted 1 year ago
If I give ZERO STARS I would. Ordered through them twice. First time they were late and had to stay on phone to ever get them and they were nothing like the pictures. They were just anytime flowers so I let it go. I thought I would try one more time. These flowers were for a FUNERAL. Ordered & paid for them and several hours later I get a call saying they couldn't deliver on time and wanted to know if they could send to a home address at a later time!?! Flowers for a funeral!! Then kept trying to discount them. This place is a joke and way overpriced. DO NOT USE THEM!!!!
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Posted 1 year ago
Not only they delivered on E of the two orders the wrong day. They sent whatever they had in stock, not what I paid for!
FromYouFlowers 1 star review on 6th July 2024
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Posted 1 year ago
They canceled my order with out notifying me never use them. Customer service is ran by people not in the country
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Posted 1 year ago
The assistant that has worked for me for over a decade retired (and last day) on July 3. A week prior I selected their best bouquet, and set the delivery date for, July 3rd. After Midnight I received an email from them informing me the didn't deliver, because they "couldn't find a florist." They'll deliver on 7/5, if "that's ok?" This isn't the first time they have done this to me. I assure you, it's their last. DO NOT USE THIS COMPANY, RUINED ON OF LIFE'S most precious moments, failed all the way around, and the sub-par service and lack of resolution, worst "business" on the internet.
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Posted 1 year ago
Sent a Get Well bouquet, the recipient told me they really made their day.
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Posted 1 year ago
I ordered "be happy bouquet" (beautiful yellow daisies and roses in bright yellow happy face on front. Perfect for our happy angel). I paid $2.99 for same day delivery. It was for my deceased granddaughters birthday party to keep her memory alive (she was 3 at time of death 7 years ago). At the time of party beginning, no bouquet. I messaged them and only then did they tell me they wouldn't have it there today but would the next day with an upgrade and refund for $2.99 and a $20.00 gift certificate via email. Why would I want to buy from them for an important occasion. The next day, flowers arrived in a rust colored bowl. Not cheery in the least. Very depressing. Upon informing them I expected the "be happy bouquet" be delivered to my daughter in law. They refused, said they sometimes make similar substitutes. They gave me another $10.00 gift certificate for their company. Any self respecting company would either grant original order or replace used credit card. It was a tough day. You flowers made it tougher. See pics of what I ordered vs. what was received. How is that anywhere NEAR what was ordered?
FromYouFlowers 1 star review on 4th July 2024 FromYouFlowers 1 star review on 4th July 2024
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Posted 1 year ago
Ordered flowers this morning for a cancer survivor. Got notification late this afternoon that they were not going to be delivered even though I paid extra. I called for a refund and they wanted to send them in two days. I said no. They wanted to stand them tomorrow, even though I told them the recipient would not be home. I said no. I had to DEMAND my money back from them. Finally got it because I paid with PayPal. DO NOT USE THIS COMPANY!!!!
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Posted 1 year ago
Terrible,I ordered from them and the flowers came dead with no water in vase. Was Packaged cheaply. Will never order from them again. Need to shut this place down permanently
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Posted 1 year ago
Don't order from them. My stuff never got delivered when it stated that it did. I called ...they said they would redeliver them..but the person was already released from the hospital. I wanted my money back and they wouldn't refund the money. They said they would have them delivered to another address. So now they are being shipped to my home and now I have to deliver them to the person at their home.. It cost me 60.00 for 5 balloons. DONT ORDER FROM HERE!
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Posted 1 year ago
While Fromyouflowers did resend the flowers I ordered when they were not delivered on time (wrong address and admittedly my mistake). What I thought I ordered vs what was received did not look the same at all. (See attached photos). $50+ is alot to have flowers delivered and not get the design as advertised / expected. Will not order from them again.
FromYouFlowers 3 star review on 2nd July 2024 FromYouFlowers 3 star review on 2nd July 2024
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Posted 1 year ago
The flowers were delivered quickly and were absolutely beautiful!
FromYouFlowers 5 star review on 2nd July 2024
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Posted 1 year ago
Absolutely horrible experience. I ordered flowers for a birthday Sunday around 2pm to arrive Monday before noon. I paid for expedited delivery just so they would be sure to arrive before noon. It didn’t. I fist spoke with a customer support rep a little after noon. She mentioned she would refund my expedited delivery fee and that she can’t tell me when my arrangement will arrive but that she will message the delivery driver to get it to me asap. Around 3pm I reached out to chat support who transferred me to a supervisor named Kyle. Kyle kept apologizing and offering a discount whilst still had no idea where in route my arrangement was. I asked him for an ETA and he responded with “we can’t provide an exact time but our delivery for residents is between 9-6. So not only was it not delivered by noon, not there is a chance I won’t get it until 6pm. Kyle then mentioned he wanted to call me and call the floral shop at the same time to check the status of the arrangement. I responded “you haven’t called the shop yet???”. That sent me into a rage. How is my arrangement this far behind and you haven’t contacted the shop yet? Finally when our day is over around 4:30 my arrangement was delivered. Finally, relief. When we arrive home, the arrangement was not what was purchased. I received a smaller version of the arrangement and much more greenery opposed to the very prominent yellow flowers. In the picture I wanted there was 6 roses opposed to the 3 I received. All in all, I am not happy with my experience with this company and will not go with them next time.
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Posted 1 year ago
for my daughter-in-law's birthday. She loved them. They were fresh and bright. Thank you for making several attempts to contact me regarding the delivery (while I was traveling).
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Posted 1 year ago
Do not order from this company! I placed an order 2 weeks before to be scheduled for my partner’s birthday and they were meant for a surprise. His birthday has passed now and still no delivery. Also, I am let down by this company sending me an email, claiming that the delivery was attempted. This is false information as the recipient knew about the delivery and has been waiting at the address all day. Therefore this is a false claim as the flowers were never attempted to be delivered. This is unacceptable and the lack of communication from this company is terrible customer service. They have issued me a refund but still ruined a surprise by their terrible service! STAY CLEAR OF THIS COMPANY!!
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Posted 1 year ago
FromYouFlowers is rated 1.7 based on 2,941 reviews