Thank you so much! We're thrilled to hear everything went smoothly and that you always enjoy using our service. We truly appreciate your continued trust!
“The delivery person did not knock on the door or ring the doorbell to drop off the flowers but instead left them on the step. The size flowers were not what was ordered which was the largest/ premium size. The flowers received were smaller than the small/regular size. I contacted customer service and only got a refund of $10 but did get a re-delivery of flowers. Again, that delivery driver left the flowers on the step and I received the same size flowers - not what was originally ordered.”
A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help
“I ordered 3dozen thank you gift flowers and received fewer, and it doesn't even look like what I ordered. Pic the left what I ordered and the Right pic what she received.”
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
“I ordered pretty in pink what was sent was an embarrassment the flowers look nothing like what I chose on the site very disappointed will never use this site again.”
We're thrilled to hear that the flower arrangement brought extra brightness to your friend's birthday. It's always our goal to create moments of joy and beauty, and we're so glad we could be part of her special day.
Thank you for your fantastic review, Bonnie! We're delighted to hear that the flowers were delivered on time and that their beauty made an impression. It's always our goal to brighten someone's day!
Thank you so much for your lovely review, Grace! We're thrilled to hear that the flowers were beautiful and that they added to your friend's luncheon. It's always wonderful to hear such positive feedback about our assortments!
Thank you for your wonderful review, Darlene! We're so glad to hear that your cousin loved her surprise flowers. It brings us great joy to know we could help make a moment special!
“I ordered and paid for a deluxe arrangement in a vase. This is nothing like what I ordered. It is smaller,has less flowers, and not of the same kind shown in arrangement. I received some money refunded , however this has happened too many times and so i am over ordering any more flowers from them.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
