FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

2.2 Rating 3,332 Reviews

27 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

FromYouFlowers 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong Flowers were sent.”

Helpful Report

Posted 23 hours ago

Thank you for your feedback. We sincerely apologize that the wrong flowers were delivered and for the disappointment this caused. We appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to resolve it. Your feedback is valuable and helps us improve our service and customer experience.

Posted 18 hours ago

“I ordered the flowers on the weekend to be delivered Monday morning ,my daughter‘s birthday . they were not delivered until after five on Tuesday so she didn’t get them until Wednesday and then it was not thei arrangement that was pictured. When I complained my 4.99 for prompt delivery was refunded.”

Helpful Report

Posted 1 day ago

Thank you for sharing your feedback. We sincerely apologize that your daughter's birthday flowers were not delivered as requested on Monday morning and that the arrangement she ultimately received did not match the one pictured on our website. We understand how disappointing it was for such an important birthday gift to arrive late, especially when it was not received until Wednesday. We also regret the frustration this caused after you paid an additional fee for prompt delivery. While we are glad that the $4.99 expedited delivery fee was refunded, we recognize that this did not make up for the delayed delivery or the disappointment of receiving a different arrangement than expected. We truly appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address your concerns. Your feedback is valuable to us and helps us improve both our delivery service and product consistency.

Posted 1 day ago

“The flowers were very poor some leave were drooping and looked old. Too small for the price paid. I was very disappointed.”

Helpful Report

Posted 1 day ago

Thank you for sharing your feedback. We sincerely apologize that the flowers did not meet your expectations and that some of the leaves appeared droopy and aged upon arrival. We understand how disappointing it is when an arrangement does not reflect the quality, freshness, and value you anticipated, especially given the price paid. We truly appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address your concerns. Your feedback is important to us and helps us improve the quality of our products and services. We are grateful for your input and the chance to resolve this matter, and we hope to provide you with a better experience in the future.

Posted 1 day ago

Thank you for sharing your feedback. We sincerely apologize that the flowers did not meet your expectations and that some of the leaves appeared droopy and looked old upon arrival. We understand how disappointing it is to receive an arrangement that does not reflect the freshness, quality, and value you expected, especially given the price paid. We truly appreciate you taking the time to let us know about your experience and thank you for allowing us the opportunity to address your concerns. Your feedback is important to us and helps us improve the quality of our products and services. We are grateful for your patience, your honesty, and the opportunity to resolve this matter. We hope to provide you with a much better experience in the future.

Posted 1 day ago

“The flowers were nice, but the chocolate had nuts even though I requested no nuts.”

Helpful Report

Posted 1 day ago

Thank you for sharing your feedback. We sincerely apologize that the chocolate included with your order contained nuts despite your request for a nut-free selection. We understand how concerning and disappointing this must have been, especially when specific dietary preferences or restrictions were clearly communicated. We're pleased to hear that the flowers met your expectations; however, we regret that the accompanying chocolate did not. Customer requests are important to us, and we're sorry that we fell short in fulfilling this aspect of your order. We truly appreciate you taking the time to bring this matter to our attention and thank you for allowing us the opportunity to address your concerns. Your feedback helps us improve our order fulfillment processes and better serve our customers. We are grateful for your understanding and for the opportunity to resolve this matter.

Posted 1 day ago

“The arrangement I ordered was not even close to the order picture. 3 or more different flowers were missing. It was not as expected. Was not happy with this arrangement.”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We sincerely apologize that the arrangement you received did not match the photo and was missing several of the flowers you expected. We understand your disappointment and regret that the arrangement did not meet your expectations. We appreciate and thank you for sharing your experience and for allowing us the opportunity to address your concerns. Your feedback is valuable and helps us improve the quality and consistency of our arrangements and service.

Posted 1 week ago

“Although I used to be a regular customer I had a pretty unfortunate experience and stopped using them. This year a special anniversary snuck up on me, so I used their service. The bouquet I ordered was supposed to come in a special pink container, but was in a basic glass vase. I paid for the deluxe version and there were plenty of flowers (overstuffed vase), but most were the inexpensive ones and not additional roses. I’ll just go to the store next time I’m short on time.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We sincerely apologize that the arrangement did not arrive as advertised, particularly with the substitution of the special pink container for a basic glass vase and the floral selection not meeting your expectations for the deluxe upgrade. We understand how disappointing this must have been, especially as a returning customer celebrating a special anniversary. We appreciate your feedback and thank you for allowing us the opportunity to address and resolve your concerns. Your comments regarding the container and flower varieties are valuable and help us improve the consistency and quality of our arrangements. We are grateful that you chose us again for such an important occasion and appreciate you taking the time to share your experience with us.

Posted 1 week ago

“The actual look and web pictures are very different.”

Helpful Report

Posted 1 week ago

Thank you for sharing your feedback. We sincerely apologize that the arrangement you received did not match the website image as expected. We appreciate you bringing this to our attention and thank you for giving us the opportunity to resolve your concern. Your feedback is valuable, and we will share it with our florist partners as we continue working to improve both product quality and customer satisfaction. Thank you again for your understanding and for allowing us to make this right.

Posted 1 week ago

“I have ordered a few time from "Fromyouflowers" and I think this is the last time. Everytime I order, the delivery of the flowers never makes it to the business during business hours for delivery to the receipient. I have paid for the expedited delivery before noon and that too failed in the past. In addition, I typically order roses of some color, and they never open. Many wilt very quickly and I've had a few that were broken prior to removing from the box. In short, for the money I have paid, I don't feel as if my money is being well spent.”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We sincerely apologize that your recent experiences did not meet your expectations, including the delivery timing and the quality and condition of the flowers received. We understand how disappointing it is when an order does not arrive as expected, especially when you've trusted us for multiple occasions. We appreciate you taking the time to share your concerns and thank you for allowing us the opportunity to resolve them. Your feedback is invaluable, and it helps us improve our products and services for all of our customers.

Posted 1 week ago

“Unfortunately the flowers didn’t look anything like the ones I ordered, however I was given a discount for that, but I much rather would’ve had the flowers that were delivered to my friend to look like what I paid for.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We sincerely apologize that the arrangement delivered did not closely resemble the one you selected. While we are glad we were able to offer a discount to address your concerns, we understand that receiving an arrangement that met your expectations was most important. We appreciate you bringing this matter to our attention and allowing us the opportunity to resolve it. Thank you for sharing your experience, as your feedback helps us improve our products and services.

Posted 3 weeks ago

“Unfortunately, the florist contracted to fulfill my order sent a much smaller than expected bouquet. I was pretty disappointed given the steep fees for flower delivery services. Fromyouflowers credited me a small refund. I likely will not use them again.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We sincerely apologize that the bouquet delivered was smaller than expected and did not provide the value you anticipated. We understand how disappointing this can be, especially given the costs associated with flower delivery. We appreciate you bringing this matter to our attention and allowing us the opportunity to address your concerns. Thank you for sharing your experience, as your feedback helps us improve our products and services for future customers.

Posted 3 weeks ago

“Ordering was good, website was fine. The product I paid for was not what was delivered. Flowers were poor quality and the vase I paid for was not delivered. I will say I was refunded in a reasonably amount of time.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We sincerely apologize that the arrangement delivered did not match what you ordered and that the flowers and vase did not meet your expectations. We appreciate you bringing these concerns to our attention and are glad we were able to provide a refund in a timely manner. Thank you for allowing us the opportunity to address the issue and for sharing your experience, as your feedback helps us improve our products and services.

Posted 3 weeks ago

“Flowers were fine and delivered as promised, but they were not what I had ordered. If what I wanted was not available, I should have been notified to give me the opportunity to order a different bouquet.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that the arrangement delivered was not the bouquet you ordered. We understand your disappointment and agree that if substitutions were necessary, you should have been given the opportunity to choose an alternative arrangement. We appreciate you bringing this to our attention and thank you for allowing us the opportunity to resolve the issue. Your feedback is valuable and helps us improve our communication and service. Thank you again for giving us the chance to make things right.

Posted 1 month ago

“Unfortunately what was delivered was not like what I ordered. I would have rather they tell me they didn't have all the flowers then to make shift the order. I would have looked someplace else. No happy with the substitute”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We sincerely apologize that the arrangement delivered was not representative of the bouquet you selected. We understand your disappointment and appreciate your concern regarding the substitutions that were made without meeting your expectations. A supervisor has contacted you directly to address your concerns and work toward a resolution.

Posted 1 month ago

“I ordered flowers for my sister in law 90th birthday. Flowers were delivered but not what I ordered! My order number is435807082 Cotton Candy. Total amount was $75.23. The flowers that were delivered was much smaller bouquet. Hardly any roses in it. I called customer service and told them what happened. They said the right bouquet would be delivered. But guess what it never was. I was embarrassed for the bouquet that was sent. It looks like the company gets the extra money I paid for the flowers. There was no name or anything to say where the flowers were sent from. Needless to say I will not use your company and I have made it known to others.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize that the arrangement delivered did not match what was ordered and for the disappointment this caused on such a special occasion. We appreciate you bringing this to our attention and thank you for allowing us the opportunity to address your concerns and work toward a resolution. Your feedback is valuable and helps us improve our service.

Posted 2 months ago

“My flowers never looks like they do in the picture”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We sincerely apologize that the flowers you received did not resemble the arrangement pictured on our website. We understand how disappointing it can be when the final product does not meet your expectations. We appreciate you bringing this to our attention and would like to thank you for allowing us the opportunity to resolve the issue.

Posted 2 months ago

“My cousin sent me a picture of her flowers. I was disappointed that the flowers looked skimpy in a large vase! I received my bill which was in US dollars. I really thought I would get a few more flowers for $104 Canadian! That would be a huge bouquet here! I won't be using your service again.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We sincerely apologize that the bouquet did not meet your expectations and understand your disappointment regarding the arrangement and value received. We appreciate you bringing this to our attention and thank you for allowing us the opportunity to address and resolve your concerns. Your feedback is valuable to us as it helps us improve our products and services. We wish you all the best and appreciate you giving us a try.

Posted 2 months ago

“The quality of the flowers was not up to the mark. Delivery came an hour after I got an intimation that the flowers were delivered.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We sincerely apologize that the quality of the flowers did not meet your expectations and for the confusion caused by receiving a delivery notification before the arrangement was actually delivered. We understand how frustrating this experience must have been. A supervisor has reviewed your concerns and contacted you directly to help resolve this matter.

Posted 2 months ago

“Order a birthday balloon with the bouquet did you come with the order.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We sincerely apologize that the birthday balloon you ordered was not included with the bouquet upon delivery. We understand how disappointing this must have been, especially since the balloon was intended to make the birthday celebration even more special. Please know that a supervisor has contacted you directly to address your concerns and work toward a resolution.

Posted 2 months ago

“I have used fromyouflowers for years and they have always been my go to for flower delivery, so much so that I am a Platinum member. Unfortunately, over the past year the bouquets have turned incredibly thin, and I always order a premium or deluxe arrangements. I own a business and love to send flowers to clients so when customers receive a less than pictured bouquet it reflects poorly on me. I hope fromyouflowers talks to their venders and that the quality of the arrangements they used to be known for returns.”

Helpful Report

Posted 2 months ago

Thank you for being a loyal customer and Platinum member for so many years. We sincerely apologize that the recent arrangements you received did not meet your expectations or the standards you have come to expect. We greatly appreciate your feedback and the opportunity to address your concerns. As someone who sends flowers on behalf of your business, we understand how important it is that each arrangement reflects the quality shown online. Your comments regarding the size and fullness of our premium and deluxe bouquets have been shared with the appropriate teams, and we will continue working closely with our florist partners to maintain the high standards our customers deserve. Thank you again for bringing this to our attention and for allowing us the opportunity to resolve your concerns. We truly value your continued support and hope to provide you with a much better experience in the future.

Posted 2 months ago

“They were skimpy with the flowers. What they sent was okay just not enough flowers for $58.28. Mostly greenery.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize that the arrangement did not meet your expectations and that the floral content felt insufficient for the value paid. We truly appreciate your comments, as they help us improve our products and services. Thank you as well for allowing us the opportunity to address your concerns and work toward a resolution. We value your business and hope to have the chance to provide a better experience in the future.

Posted 2 months ago

FromYouFlowers is rated 2.2 based on 3,332 reviews