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FromYouFlowers Reviews

2.2 Rating 3,332 Reviews
27 %
of reviewers recommend FromYouFlowers
Read FromYouFlowers Reviews

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

Anonymous
Anonymous  // 01/01/2019
“Took forever to deliver. It came after 5:30 pm even though I paid extra to get it delivered at an earlier time. The celebration was over and outting was had before my fiance could get her flowers. Guess that’s my fault for getting flowers delivered. I’ll be going in store to purchase flowers instead of using this site.”
Helpful Report
Posted 15 hours ago
Thank you for your feedback. We sincerely apologize that your order was delivered later than expected despite the additional fee paid for an earlier delivery time. We understand how disappointing it must have been for the flowers to arrive after your celebration had already ended, diminishing the impact of your thoughtful gift. We appreciate you taking the time to share your experience and thank you for allowing us the opportunity to resolve your concerns. Your feedback is valuable and helps us improve our delivery services and overall customer experience.
Posted 12 hours ago
“Flowers were pretty. But if you offer priority delivery service by 12 and BOTH orders arrive after 5:30p… either remove priority service fees or do better. That’s a real turnoff. I didn’t even bother contacting about the second order because I won’t be using you all again.”
Helpful Report
Posted 1 day ago
Thank you for sharing your feedback. We sincerely apologize that both of your orders arrived well after the requested priority delivery time of 12:00 PM. We understand how frustrating and disappointing it is to pay for a premium delivery service and then have both deliveries arrive after 5:30 PM. We recognize that this did not meet the expectations set when the orders were placed. While we're pleased to hear that the flowers were beautiful, we regret that the delivery experience overshadowed the quality of the arrangements. We understand why this left you dissatisfied and why you felt discouraged from reaching out again after experiencing the same issue with a second order. We truly appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address your concerns.
Posted 1 day ago
“Flowers were not as fresh as they were in past orders.”
Helpful Report
Posted 6 days ago
Thank you for your feedback. We sincerely apologize that the flowers you received were not as fresh as those from your previous orders. We understand how important quality and freshness are, and we're sorry that this experience did not meet your expectations. We truly appreciate you taking the time to share your experience and for allowing us the opportunity to address and resolve your concerns. Your feedback is valuable and helps us improve our products and services. Thank you for giving us the chance to make things right.
Posted 6 days ago
“The flowers I ordered were not the flowers I received. I would have a photo but the receiver got rid of them before I could ask for a photo. The we're smaller and not as put together as the photo suggest. Unfortunate.”
Helpful Report
Posted 1 week ago
Thank you for sharing your feedback. We sincerely apologize that the arrangement received did not match the flowers and overall presentation you expected based on the product photo. We understand how disappointing it can be when an arrangement arrives smaller and differently designed than anticipated. We appreciate you taking the time to let us know about your experience and thank you for allowing us the opportunity to address and resolve your concerns. While we're sorry a photo was not available for comparison, your feedback is valuable and helps us improve the quality and consistency of our arrangements. We are grateful for your input and for giving us the chance to make things right.
Posted 1 week ago
“I had flowers delivered for my aunts birthday and she said that they were beautiful but was delivered with no card. I requested a card and wrote a message, I was disappointed that it didn’t get added to the delivery.”
Helpful Report
Posted 1 week ago
Thank you for sharing your feedback. We sincerely apologize that the card and personal message you requested were not included with your aunt’s birthday flower delivery. We understand how important those thoughtful messages are in making a gift feel complete and meaningful. We appreciate you taking the time to let us know about your experience, and we thank you for allowing us the opportunity to address and resolve your concerns. While we are pleased to hear your aunt enjoyed the flowers, we regret that the missing card detracted from the overall experience. Your feedback is valuable and helps us improve our attention to detail so we can provide a better experience in the future.
Posted 1 week ago
“I was not too impressed with the anniversary arrangement that I left for you to design. Maybe should have done it myself.”
Helpful Report
Posted 1 week ago
Thank you for sharing your feedback. We sincerely apologize that the anniversary arrangement did not meet your expectations and left you feeling underwhelmed. We understand how important it is for a special occasion arrangement to make a lasting impression. We appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address and resolve your concerns. Your feedback is valuable and helps us improve the quality and design of our floral arrangements. We are grateful for your input and for giving us the chance to make things right.
Posted 1 week ago
“Delivered to the wrong address. Luckily, the recipient finally received them three days later and said they were still alive. Still a little disappointed.”
Helpful Report
Posted 1 week ago
Thank you for sharing your experience. We sincerely apologize that your order was delivered to the wrong address and for the disappointment and inconvenience this caused. We understand how frustrating it must have been to wait several days for the recipient to finally receive the flowers. We appreciate your feedback and thank you for allowing us the opportunity to address and resolve your concerns. We're grateful that the recipient ultimately received the arrangement in good condition, and your comments help us identify areas where we can improve our delivery processes. Thank you again for taking the time to share your experience with us.
Posted 1 week ago
“I think the quality is inconsistent. When I pay good money for flowers they should look like ir better than the picture 100% of the time. Delivery is way too costly!”
Helpful Report
Posted 1 week ago
Thank you for your feedback. We sincerely apologize that the quality of your arrangement did not consistently meet your expectations and that you felt it did not reflect the value of your purchase. We also understand your concerns regarding delivery costs and appreciate how important it is for the product received to match or exceed what is advertised. We appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address and resolve your concerns. Your feedback is valuable and helps us improve both our products and services.
Posted 1 week ago
“Flowers looked nice, but were not as “exquisite” as I expected with the largest option selected. Also, they were delivered late.”
Helpful Report
Posted 3 weeks ago
Thank you for your feedback. We sincerely apologize that the arrangement did not meet your expectations for the largest option selected and that the delivery arrived later than expected. We understand how disappointing this can be when you are looking forward to sending a special gift. We truly appreciate you taking the time to share your experience and thank you for allowing us the opportunity to resolve your concerns. Your feedback is valuable to us, and it helps us improve both our products and services. We appreciate your patience and the chance to make things right.
Posted 3 weeks ago
“Wasn't to pleased to find out the flowers didn't arrive in HAPPY BIRTHDAY container as depicted in the picture.”
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to share your feedback. We sincerely apologize that the flowers did not arrive in the Happy Birthday container as depicted in the product image. We understand how important those special details are and regret any disappointment this caused. We truly appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to resolve your concerns. Your feedback is valuable to us, and we will use it to help improve the experience we provide. We appreciate your support and the chance to make things right.
Posted 3 weeks ago
“Even with 'credit', my 2nd purchase of the same item was more expensive. Item price was raised. Service and delivery was good.”
Helpful Report
Posted 3 weeks ago
Thank you for your feedback. We sincerely apologize for any disappointment regarding the pricing of your recent purchase. We appreciate you bringing your concerns to our attention and are glad to hear that you were satisfied with the service and delivery. Thank you for allowing us the opportunity to address this matter. Your feedback is important to us as we continue working to provide the best possible experience for our customers.
Posted 3 weeks ago
“Flowers were nice but not the full bouquet I thought I was paying for. The pic on your site was much fuller than what was received. It was explained to me that part of the cost went to the store. So they added less flowers. I paid for the best arrangement but it looks like the “middle” arrangements was sent to receiver. Not really happy about it The pics below. The full picture from website……what was received was not even close to Pictures the pic with sunflowers was suppose to have 3 sunflowers and more roses”
Helpful Report
Posted 1 month ago
Thank you for your feedback. We sincerely apologize that the arrangement received did not match the upgraded bouquet you selected and fell short of your expectations. We understand how disappointing it is when the arrangement appears less full than advertised and does not include the expected number of blooms, such as the sunflowers and roses shown in the product image. We appreciate you bringing this to our attention and thank you for allowing us the opportunity to resolve the issue. Your feedback is valuable and helps us improve both our products and service. Thank you again for giving us the chance to make things right.
Posted 1 month ago
“Substituted with carnations-recipient hates carnations. So disappointed”
Helpful Report
Posted 1 month ago
Thank you for your feedback. We sincerely apologize that the delivered arrangement contained carnations, especially knowing they were not preferred by the recipient. We understand how disappointing this must have been and regret that the substitution did not meet your expectations. We appreciate you bringing this to our attention and thank you for giving us the opportunity to resolve the issue. Your feedback is valuable, and we are grateful for the chance to make things right. Thank you for choosing FTD.
Posted 1 month ago
“Flowers were very pretty but not what I expected. They did not look like the picture at all. The balloon was not included either. I understand they won't be exact, but the basket is different and so are the flowers. This is the second time this has happened. The set I ordered before were completely different as well.”
Helpful Report
Posted 1 month ago
Thank you for sharing your feedback. We sincerely apologize that the arrangement and balloon delivered did not meet your expectations. We understand how disappointing it is to receive a gift that looks significantly different from the advertised photo, especially when this has happened more than once. A supervisor has contacted you directly to discuss your experience and work toward a resolution.
Posted 1 month ago
“The flowers are never the same as you pictured them from your website. My friend sent me a picture of the flowers. Whoever put them together did a terrible job of arranging and cutting the flowers.”
Helpful Report
Posted 1 month ago
Thank you for your feedback. We sincerely apologize that the floral arrangement you received did not meet your expectations or reflect the quality shown on our website. We appreciate you bringing these concerns to our attention and thank you for allowing us the opportunity to resolve the issue. Your comments regarding the flower selection, preparation, and arrangement have been shared with our team, as this feedback is invaluable in helping us improve. We truly value your input and the chance to make things right.
Posted 1 month ago
“Not a bad price on sale, but the delivery was almost an hour and a half past the window stated. Not to mention past business hours.”
Helpful Report
Posted 1 month ago
Thank you for sharing your feedback. We sincerely apologize that your delivery arrived nearly an hour and a half past the promised delivery window and after business hours. We understand how frustrating this can be, especially when timely delivery is important. A supervisor has contacted you directly to discuss your experience and work toward a resolution.
Posted 1 month ago
“Flowers were delivered one day late.”
Helpful Report
Posted 2 months ago
Thank you for taking the time to share your feedback. We sincerely apologize that your flowers were delivered one day later than expected. We understand how important timely delivery is, and we regret any disappointment or inconvenience this delay may have caused. A supervisor has reviewed your concerns and contacted you directly to help resolve this matter.
Posted 2 months ago
“A bit disappointed with the flower quality. Roses were fully open and brown around the edges already. Some of the flowers stems broken and leaves torn apart. Not sure the lilies are even going to open. Probably will not order again.”
Helpful Report
Posted 2 months ago
Thank you for taking the time to share your feedback. We sincerely apologize that the flowers did not arrive in the fresh, high-quality condition you expected. We understand how disappointing it must have been to receive roses with browning petals, damaged stems and leaves, and lilies that may not fully bloom. Please know that a supervisor has contacted you directly to address the issue and work toward a resolution.
Posted 2 months ago
“My last order was good, the recipient received the orders in a timely manner. What I would like to request, if possible, I know you mainly especialize in Flowers, but, can you also introduce other things like for e.g., gift items w/o flowers, for special occasions. Can you offer a better discount percentage of more than 20 percent, for customers like me who are your regular buyers, of flower arrangements. I appreciate your service.”
Helpful Report
Posted 2 months ago
Thank you for your kind feedback and for being a loyal customer. We sincerely apologize if our current selection and promotional offerings have not fully met your expectations. We truly appreciate you taking the time to share your suggestions regarding additional gift options and enhanced discounts for regular customers, as feedback like yours helps us improve our products and services. Thank you as well for allowing us the opportunity to address your concerns and better understand your needs. We value your continued support and look forward to serving you again in the future.
Posted 2 months ago
“I was very disappointed in the delivery my mom received for her birthday! Flowers delivered were not at all like what I had ordered! I understand it is up to the florist to match order but, my order was a cheerful bouquet and delivered was not! First photo is what I ordered second what was delivered!”
Helpful Report
Posted 2 months ago
Thank you for sharing your feedback. We sincerely apologize that the arrangement delivered for your mother's birthday did not meet your expectations or closely resemble the cheerful bouquet you selected. While our substitution policy allows florists to use flowers of equal or greater value when necessary, we understand the importance of maintaining the overall style and presentation of the chosen arrangement. A supervisor has contacted you to address and help resolve this concern.
Posted 2 months ago
FromYouFlowers is rated 2.2 based on 3,332 reviews