Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.90

“My wife and I were disappointed in the 'lack of flowers' in the vase........”

Posted 6 hours ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 hour ago

“I am very disappointed about the flowers I had ordered. They didn't even look half as good as the picture I ordered from online.”

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Posted 21 hours ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 hour ago

“Wrong arrangment paid $100. for a christmas tree arragment did not get what i paid for. could not understand customer serivice genntlemen i want my arrangment I ordered Please. im having a dinner party”

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Posted 1 day ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 23 hours ago

“Flowers were not delivered to my daughter on Saturday December 13, 2025. Gave notice to the Company but have not received any resolution.”

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Posted 1 day ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 23 hours ago

“The roses were delivered on time but were wilted and had brown edges.”

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Posted 1 day ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 23 hours ago

“Flowers were very, very disappointing. They were possibly left in an outside vehicle and got too cold. When one opened, it died by the end of the day. Not happy with this service. They were for my Mom as an early Christmas present - she was home when theybwere delivered.”

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Posted 1 week ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 week ago

“Very bad and disappointing! The quantity and quality delivered was not what was ordered! I ordered a deluxe bouquet and the flowers delivered was not even a quarter of the quantity, the flowers were also half dead and wilting. Definitely will not use again and would not recommend! The photos show what is advertised online to what is actually delivered!”

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Posted 1 week ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 1 week ago

“Hello I was trying to reach you via chat, I want to file an official complain chocolate was sent to a kid and it was expired, this is unacceptable in any way i have a the picture of the products chocolate was suppoed to be used before August 2025 and chocolate was sent on November 2025 and you hold full respnibilty for this”

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Posted 3 weeks ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 weeks ago

“Vase very small with more carnations than roses, half were not open. for $80.00 I expected a nice presentation”

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Posted 4 weeks ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 4 weeks ago

“Ordered flowers for a 45th anniversary that were to be delivered on Saturday, got notification on that Saturday the flowers would be delivered on TUESDAY. 3 days late”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“I ordered the Premium bright and Sunny birthday bundle! The flowers came broken and they look like they were dying. I called put in a complaint they resent another order which looked a little bit more alive but again it was not what I ordered! The website shows beautiful full arrangements and what was sent was pathetic! I called twice put formal complaints in and finally was issued a full refund! You cannot advertise beautiful full arrangements and send garbage that is false advertisement!”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“Horrible horrible horrible in every way. I ordered flowers once again from From You Flowers thinking things were different. Paid extra to have the flowers guaranteed to be delivered to my fiances job by noon as she got off at 3. Well, low and behold at 2pm I notice it's still not delivered. No call, no email, no customer care reaching out to inform me about the delay. So I call at 2pm as well they say the delivery is in route. Come 3pm no delivery still and my fiance is leaving work, so it won't be possible to receive the delivery I paid extra to be delivered by noon. I call and they say they'll now have it delivered to my house. That deletes the whole damn purpose. I could have gone to the store bought flowers for half the price and had them waiting at home. No partial refund, nothing. They say it'll be at my house by 6pm. It went from delivery to her job by noon to now it'll be 6pm at my house. I asked to have the florist company's name so I could review them but they won't give that info out because it's such a big secret because they know they have crappy companies working with them and if people knew who the companies were they'd be showing up to the store front itself. I'm extremely disappointed and I will be leaving this on all review platforms. Awful.”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“Hi!, good afternoon. I ordered a floral arrangement, and they delivered a completely different one than the one I ordered. The order numbers also don't match. I'd like a refund or to return the original arrangement I ordered. Thank you.”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“Incompetent”

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Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“Order delivered was not what was ordered. Vase orders was milk color.. received clear vase. No indication of a company order as left on ground of porch looking like arrangement made at home. No professional look. Not pleased at all! Do not plan on ordering from your business again!”

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Posted 1 month ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 1 month ago

“My sister-in-law was in the hospital and I sent flowers which were not delivered until 6 o’clock at night. She was ready to go home by the time they got there. The arrangement did not look anything like what I ordered. I paid $74 and could’ve gotten the same arrangement at Kroger for $35. I will never use them again.”

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Posted 1 month ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 1 month ago

“WORST SERVICE / CUSTOMER SUPPORT EVER. THEIR TEAM CAN'T EVEN SEND AN EMAIL TO INFORM THEIR CLIENTS THAT THEY DECIDED TO CANCEL AN ORDER FOR NO REASON GIVEN. CAN'T ADD PHOTOS BECAUSE I RECEIVED NOTHING”

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Posted 1 month ago

We sincerely apologize for the frustration you've experienced with your order. Your feedback is important to us, and we are committed to improving our communication and service. Please reach out to us directly so we can assist you further.

Posted 1 month ago

“The flowers were cheap and haphazardly done”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“My order didn’t get delivered until close to 5pm to my boss’s work for boss’s day- she had already left.”

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Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“I requested a picture of the flowers that I asked to be delivered and have not recieved it. I want to see what was actually delivered..............no response yet!”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

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