“I placed an order of flowers for my mother in the hospital, they were over 85 dollars for an arrangement I was told they were delivered and got 2 email confirmations, stating they were delivered I called the Hospital and checked with the front desk and also with my mothers nurse they never were delivered, customer service is hard to understand they do not speak fluent English and I emailed the company and they said our flowers would be delivered by 5 pm today and still no delivery has occurred according to the Hospital. I would never order from this company again”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“The delivery was fine but I responded to an email that promised free delivery for life when I placed this order. That was a lie. I did not receive free delivery for life like promised in the email. What a hoax”
We are truly sorry to hear that your delivery was delayed, especially during such a difficult time. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
“The worst. They didn’t deliver flowers and attempted to blame the recipient, even though, they didn’t even call them. No apologies, no follow up. Birthday surprise is ruined.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
“I ordered these to be delivered last Friday. When I saw the delivery date was today I called to cancel. I was told it was to late to cancel so I told my mother I had ordered but they were going to be a week late. I received the tracking number and it said cancelled. Now I have to tell her they aren't coming at all. Either way was fine but you should tell me how it's going to be and stick to it!”
“The flowers were not what I ordered! For the money I paid.
There were old, wilted and an embrassment to me that I would send this to anyone.
I have been a loyal customer for many years and now wondering if I will continue to use this unreliable service”
“This last order has never been delivered. I received a notice that damage had been noted and then that it had been reurned to sender. I have been expecting to hear from you! If not, you will hear from me!”
“I ordered flowers for my wife to be delivered on my anniversary which happened to be on a Sunday. I paid extra for the Sunday delivery. Sunday I got an email saying they wouldn't be delivered but they would deliver them on Monday. They refunded my extra pay for Sunday delivery. I told them that wouldn't do. My anniversary was Sunday, NOT Monday. I had to contact them again and they did give me a full refund however, DON'T promise a delivery on a certain day and then back out ON that day. I will find a different flower delivery service.”
“This company made me look very bad. Today is my daughters birthday and the did not deliver the flowers. They want to deliver them tomorrow and that's not what I paid for. I am very disappointed. They offered to give me half of the money back and still deliver the flowers and I told them no so they canceled the whole thing completely. But tomorrow is too late. And whenever use this company again and I tell everyone out there to please be careful with them. Let's see if it's true that my money is going to be back in my bank in 1-3 business days. Unprofessional, false advertising scammers! Horrible service! And I don't know what type of people answer their phones, but I can't even understand their English. 😡”
We sincerely apologize for the experience you had with your order. We understand how important timely delivery is, especially for special occasions. Your feedback is valuable to us, and we're committed to improving our services. A supervisor has reached out separately to resolve this with you. Please let us know if there's anything else we can help you with.
Warmest regards,
Team From You Flowers
“An absolute disaster! I special ordered tulips. The UPS delivery driver jammed them in an Amazon Locker lying down. They were there for five hours. The box was mangled and wrapped in packing tape. When I got the order home, there was no water in the vase because it had leaked out and the flowers were either dead or dying. There was absolutely nothing they could do about it, but this is unbelievably unacceptable. The company has one job and they failed miserably. I will never use them again if I could give them fewer than one star I would.”
“you told me that the plants were gonna be there sat the day of the funeral,but you delivered two days after the funeral i’m so mad i can’t buy from you again”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“These were the worst flowers that I have ever ordered. I ordered two dozen flowers. One dozen never opened. The second dozen only lasted a few days after they slowly and incompletely opened.
My wife was not very happy.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“I have order twice from this site and have had bad delivery experience both times. I paid for expedited service for delivery before noon. Both times they failed to make the delivery on time. When you call to get service you end up with a third world call center who aren’t much help other than to confirm that the flowers will be delivered but can’t provide assurance of delivery time. This will be the last time I use FromYouFlowers.com”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“The flowers that were delivered bore no resemblance to that which had been selected from your catalog.
Further, the accompanying card that I created which was to accompany the flowers, was not delivered.
The flowers and card were for my daughter whose husband had just paased away, and would hopefully have provided some measure of compassion for her. Instead the flowers were unattractive, and she had no idea who had sent them.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“Ordered sympathy flowers paid extra for next day and early delivery they never arrived. When I called looking for flowers they just refunded me like 11$. Unexceptionable bad service. Would never use them again.”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
“I arranged 5 days ahead of time to have an orchid plant delivered to my son ans his wife for their anniversary. They didn't receive it on the date specified. I wrote to you, and today (2 days after the delivery was supposed to be), I got a phone call saying that it turns out your florist in the area is closed, and an attempt is being made to find another florist sometime who can deliver today. It seems to me that you should be able to determine as soon as you send an order to the florist that they have closed, and to make alternate arrangements in plenty of time for a delivery scheduled for 5 days later. I am extremely disappointed, and will probably look for another delivery service next time I want to send flowers.”
“The Fields of Gold mason jar bouquet I received was awful. Hardly any flowers and what flowers were there were droopy or dead. Vase was filled with green leaves which were also half dead and the water in the jar was murky which tells me the bouquet was also made several days earlier. I understand that they farm out orders to local florists but they need to use reputable ones. Customer service was as bad as the flowers! DONT USE THIS COMPANY.”
