FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.13

2.1 Rating 3,118 Reviews

25 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

Visit Website

Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

Write Your review

Tell us how FromYouFlowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FromYouFlowers 5 star review on 2nd July 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Completely botched order, wrong color roses, wrong amount of roses, only 24, instead of the 36 ordered, but only 23 survived the trip, due to the box being too small, even for the 24 sent. The box being too small was also responsible for breaking the large glass vase & only by the grace of God was my beautiful wife uninjured. Also ordered a large red heart helium filled balloon with I Love you printed on the sides, instead my poor wife pulled a very small red heart tied to a stick with nothing printed on either side, one attached photo will show the disappointment upon her beautiful face, even the pic of the poor teddy bear shows a frown upon his face. Due to all these blunders I am requesting a full refund. I have ordered from you on many occasions & thankfully this is a total rarity, so I will order from your company again in the future, Thank you for your time and help in resolving this issue, please see attached photos.”

Helpful Report

Posted 1 day ago

Thank you for taking the time to share your detailed feedback. We sincerely apologize that your order arrived with multiple issues and your over all experience. We truly appreciate your feedback and thank you for allowing us the opportunity to resolve this matter. We understand how disappointing it was for such an important gift to arrive differently than expected, and your comments help us identify areas where we need to improve our packaging, handling, and order accuracy. We are grateful for your continued support over the years and appreciate your acknowledgment that this experience was not representative of your previous orders with us. Thank you again for your feedback and for giving us the chance to address your concerns. We value your loyalty and the opportunity to make things right, and we look forward to providing you with the quality and service you have come to expect in the future.

Posted 1 day ago

“I ordered my mother a mother's day/70th birthday arrangement with same day delivery. It was not delivered, I asked for my same day delivery fee refunded which they agreed. Was supposed to be delivered next day, I got an email stating my arrangement was not available and they would replace with a similar one. I asked for a full refund, they never replied. My credit card was charged. Been trying to get in touch with them, no replies. Do not order from this place.”

Helpful Report

Posted 2 days ago

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment caused by your over all experience. We appreciate your feedback and thank you for allowing us the opportunity to resolve your concerns. We understand how important it was for this arrangement to arrive on time in celebration of your mother's Mother's Day and 70th birthday, and we regret that we did not provide the level of service you expected. Your comments are valuable and help us identify opportunities to improve our communication, order fulfillment, and customer support processes. Thank you again for your feedback and for giving us the chance to address this matter. We truly appreciate your input and will use it to help improve the experience for our customers moving forward.

Posted 1 day ago

“Did not receive the balloon or chocolates that were paid for”

Helpful Report

Posted 2 days ago

Thank you for your feedback. We sincerely apologize that the balloon and chocolates you purchased were not included with the delivery. We understand how disappointing this must have been, as these additional items were an important part of your gift. We appreciate you bringing this matter to our attention. Providing complete and accurate orders is very important to us, and we regret that we fell short of your expectations on this occasion. A member of our Supervisors Department has contacted you directly to address your concerns and work toward a resolution.

Posted 1 day ago

“Very disappointed as the flowers ordered were nothing like the flowers received. Flowers ordered were supposed to be a smaller end table bouquet with a variety of beautiful flowers. What was sent was nothing like what was ordered.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback with us. We sincerely apologize that the arrangement you received did not resemble the bouquet you ordered and did not meet your expectations. We appreciate you bringing this experience to our attention, as customer feedback is invaluable in helping us improve our products and services. Thank you as well for allowing us the opportunity to resolve this matter. We value your trust and are grateful for the chance to make things right.

Posted 1 week ago

“What my daughter recd was nothing like the picture I picked out. She also said that the roses wilted on 1 day. Very disappointed in your service”

Helpful Report

Posted 1 week ago

We are sincerely sorry to hear that the arrangement your daughter received did not match the product you selected and that the roses wilted so quickly. We understand how disappointing this experience must have been. A supervisor has reached out and left both a voicemail and an email to personally address your concerns and work toward a resolution. We appreciate your feedback and hope to have the opportunity to make this right.

Posted 1 week ago

“Horrible! Don’t use this co. They did not deliver the funeral flower display I ordered on time. Even though I ordered it two days before and paid for next day delivery. Also paid for early delivery and a card. We found it in the lobby after the service. It was 1/2 the size they promised, there was no card only a tiny slip of paper in a tiny envelope. My name on the outside of the 2” envelope. Terrible, tacky, disappointing. I called them several times well before the service. I came 1:30 min before the service to accept the flowers. You flowers would not give me the number or name of the local florist. I would have gone to get the flowers myself. They kept saying the local Florist would not answer the phone. What kind of florists do they contract! I will never do this again. I’ll call a local florist myself. And look at the local florist reviews. Place the order over the phone, making sure of the size and quality of the flowers.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in delivery, the condition and size of the arrangement, and the missing card, especially given the importance of the occasion. We truly appreciate your feedback and the opportunity to address your concerns, and we will use this to improve our service moving forward.

Posted 3 weeks ago

“I order a larger (deluxe) bouquet, and what was delivered was totally the opposite of what was payed.”

Helpful Report

Posted 1 month ago

We sincerely apologize for your frustration and understand your concern about receiving an arrangement that did not match what you ordered. A supervisor has reached out and left both a voicemail and email to help resolve this issue for you.

Posted 1 month ago

“I was embarrassed when I received the picture of what they delivered. It looked nothing like the picture on their website. Nothing. It was supposed to have a succulent, and it did not. It was 90% greens with very few flowers. They offered me 10%, and when I sent them a picture, they offered me 20%. They should have fully refunded me for the pathetic product they should have been ashamed to deliver or resent the arrangement I ordered at no cost from a better florist. Don't use them - the arrangement will not even resemble what you ordered.”

Helpful Report

Posted 1 month ago

Thank you for your feedback and for giving us the opportunity to address your experience—we truly appreciate it. We sincerely apologize that the arrangement did not match the website image and for the disappointment it caused. We understand how important it is for your order to meet expectations, and your comments will help us improve the quality and accuracy of our arrangements moving forward.

Posted 1 month ago

“the hydrangeas were severely wilted when they arrived for the funeral”

Helpful Report

Posted 1 month ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 1 month ago

“I was not happy at all with the flowers that were delivered. The arrangement we received looked nothing like what I ordered and what was shown on the website (Pristine Pink Bamboo Bouquet vesrion Premium). The base was different — I had ordered a bamboo base and what showed up was a tiny glass vase. The flowers themselves were not the same either, neither in quantity nor in quality. Honestly, it was a pretty sad and unattractive bouquet. Not even close to what was advertised — and on top of that, I had ordered the premium version. Very disappointed with what my daughter received to celebrate her graduation. BIG FAIL!”

Helpful Report

Posted 1 month ago

Thank you for your feedback and for giving us the opportunity to address your concerns. We sincerely apologize that the arrangement delivered did not match what you ordered, particularly for such a special occasion. We understand how disappointing this must have been, and we appreciate you bringing this to our attention so we can continue improving the accuracy and quality of our arrangements.

Posted 1 month ago

“Absolutely terrible experience. Paid for same day delivery, the flowers never arrived, and there was zero communication or correspondence from the florist at all. Money was taken immediately but customer service was non existent when trying to get answers. Really disappointed and honestly shocked at how poorly this was handled. Buyer beware — I wish I had read the reviews beforehand. Would not recommend.”

Helpful Report

Posted 1 month ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 1 month ago

“Very dissapointed from this site. I ordered my mom some flowers 💐 for mothers day I picked medium arrangement with a balloon that said Happy Mother's day. Then called the same day to let them know I needed to change the date bc my mom left out of town. Gave them my address. I was told was okay no problem. Only that they would take it the day after mothers day. Which was okay bc she would be back that day. Not only they didnt take it to my address they ended up delivering it to my mom address. Thankfully my niece was there and received it. But the order was not what I asked. I picked pink and white flowers and a medium size order. They send flowers that were damaged. I called 3 times that week because I was promised a large flower arrangement for my mother due to the inconvenience and the flowers being damage. Since I paid 65$ plus on this order. The flowers never made it. On the pictures you can see the flowers damaged and you can see the ticket that says they was going to deliver new flowesbdue to the inconvenience. But never made it and always lied to me. They lost a good customer.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience and for giving us the opportunity to address your concerns. We sincerely apologize for the multiple issues you encountered with your recent order. This is not the level of service we strive to provide, and we understand how disappointing this must have been—especially for such an important occasion. We appreciate your feedback, as it helps us identify where we need to improve. Your concerns have been noted and will be reviewed with our team to ensure better communication, product quality, and follow-through moving forward. We truly value our customers and regret that we did not meet your expectations in this instance.

Posted 1 month ago

“The order I placed with this company was delivered a day late, was very underwhelming in size and presentation AND all the flowers were dead in 5 days. I frequently order flowers for corporate gifts and, for a comparable price, this was poor quality, presentation and size. I sent photos to the company the day after they arrived and they said the bouquet was "in line with their quality standards". They won't provide a refund, only a store credit for half the value of my expenditure, which is basically useless as what they provided is below acceptable standard in every respect. Save yourself the money and headaches, buy flowers from a local, trusted supplier, don't use From You Flowers.”

Helpful Report

Posted 1 month ago

We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.

Posted 1 month ago

“I ordered flowers to be delivered 3 weeks ago, they didn't arrive. After numerous phone calls and emails I'm still waiting on a refund.”

Helpful Report

Posted 1 month ago

“Ordered Mother’s Day flowers, to be delivered on the day (Mum lives rurally - thought this company would be perfect since they offered delivery). I called the service line, antsy, on the 10th around 3pm to see when they will be arriving a lady in an obvious Indian call centre assured they were gonna be delivered before 8pm that day. Flowers came on the 14th, 3pm. I ordered a large bouquet - $140 worth of baby pink roses, baby’s breath bouquet (the name of the bouquet was new baby girl) what was inside the box was bright yellow sunflowers (3 stems) and orange gerbras (2 stems). The bouquet was smaller than my hand!? Called India again (the customer service line) where a man advised that my order was subject to a ‘substitution’ and told me to email through my concerns and photos of the order (which I did). Haven’t heard back from them since.. Please don’t make the mistake of supporting this scam business”

Helpful Report

Posted 1 month ago

“I ordered on a Friday for get well flowers. Tuesday came around and they were still telling me to expect delays! I paid for expedited ordering too! I didn't need the flowers after the person was better. I canceled. Do not.....do not..order from this company! Support local, order from grocery flowers, support instacart. Anything is 100% better than dealing with this.”

Helpful Report

Posted 1 month ago

We sincerely apologize for the delay and inconvenience you experienced with your order. This is not the level of service we aim to provide. Thank you for your feedback and for allowing us the opportunity to address and resolve your concerns. We truly appreciate you bringing this to our attention.

Posted 1 month ago

“ZERO STARS I ORDERED THE ANGELIC SERENITY SYMPATHY BOUQUET. 1. IT WAS NOT DELIVERED SAME DAY 2. THEY SENT A SPRING BOUQUET W/O ANGEL STATUE THAT LOOKED NOTHING LIKE WHAT I ORDERED. AGAIN THIS IS SUPPOSE TO BE SYMPATHY/FUNERAL. 3. IT'S BEEN ALMOST 2 WEEKS COMMUNICATING W THIS COMPANY, ONLY FOR EMPTY PROMISES OF NEW DELIVERY, AND THE PROBLEM IS STILL NOT FIXED. ***SAVE YOUR MONEY, GO ELSEWHERE!!!”

Helpful Report

Posted 1 month ago

We’re very sorry to hear about your experience and sincerely apologize for the issues with the delivery timing. This is not the level of care and service we aim to provide, especially for sympathy orders. We appreciate you taking the time to share your feedback and for allowing us the opportunity to address and resolve this matter. Your concerns are taken seriously, and we are actively working to improve our fulfillment and communication processes to prevent this from happening again.

Posted 1 month ago

“Terrible! Bought flowers for Mothers Day Sunday. They arrived the following Friday after some delay and then spent three days in a dry cardboard box to get from Brisbane to the Gold Coast. Dead on arrival! Complained that, after buying the expensive 'unforgettable' option but was just offered a $20 store credit. Never again for me and recommend you get flowers somewhere else.”

Helpful Report

Posted 1 month ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 1 month ago

“I made a scheduled order on the 6th of May to arrive on the 9th before Mother’s Day. Unfortunately, the order did not arrive on the scheduled date and was only delivered on the 13th of May. To be honest, the flower bouquet that arrived did not reflect the price charged (around 100 AUD). The quality and presentation were quite disappointing for the amount paid. I also reached out to customer service regarding both the late delivery and the quality of the bouquet, but I did not feel that my concerns were properly addressed or resolved. Overall, this was a very disappointing experience, especially considering the order was meant for Mother’s Day.”

Helpful Report

Posted 1 month ago

“If you are buying flowers, I suggest you DO NOT use this company. I thought I had contacted a florist shop but is was actually an online store. After pitiful customer service and being lied to on more than one occasion, my mum never received her flowers on Mothers Day. They refused to refund my money and offered a store credit. I said why would I want a store credit when you couldn’t even deliver my initial order. I have learnt my lesson and will always go through a shop with a street address. Feel free to share.”

Helpful Report

Posted 1 month ago

We sincerely apologize for the experience you described and appreciate you taking the time to share your feedback. After carefully reviewing the details provided, we do not believe the order in question was placed directly with www.FromYouFlowers.com. Based on the information available, it appears the order may have been placed with an alternate company that is not affiliated with or associated with FromYouFlowers.com.

Posted 1 month ago

FromYouFlowers is rated 2.1 based on 3,118 reviews