Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.68

“The flowers looked nothing like the photo”

Posted 1 day ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 day ago

“Picture depicted online and the actual delivered product was completely different. The flowers were broken and a complete disappointment as this was gifted for a special occasion.”

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Posted 1 day ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 day ago

“Flowers delivered for my wife’s 40th were pretty sad. Unopened Lillys , sparse arrangement on the other 2 bouquets. If the quality of the flowers was an issue, someone should have reached out .. normally a good service, first time using in cape cod”

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Posted 1 day ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 day ago

“Flowers sent had clear vase instead of orange and there were no sunflowers in bouquet as in pictures. Very disappointed. This happened once before too.”

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Posted 1 day ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 day ago

“i was actually disappointed when my friend sent me a picture of the bouquet I had sent. There were few flowers and they were closed tightly. I was actually embarrassed. I doubt I'll order again from your site.”

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Posted 1 day ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 day ago

“I tried again and it was even worse than the first time. 90$ for a bouquet that was half the size from what was advertised and the roses were wilt by day 3?! Can’t recommend and won’t order again after two disappointing experiences.”

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Posted 1 week ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 1 week ago

“I ordered flowers for my wife’s birthday the day before her actual birthday and shipping said it would arrive the next day by 3pm. At around 2pm seen my tracking update for rescheduled for next day. My wife’s birthday is today not the next day ruined my wife’s surprise. I’m sure you ladies can understand”

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Posted 1 week ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 week ago

“I’ve ordered flowers several times and was very happy before. But this time I ordered a large bouquet of sunflowers especially chosen to honor a passing of a dear relative, these were her favorites we received a bouquet of roses.”

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Posted 1 week ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 week ago

“The flowers I ordered and paid extra for were terrible. There were hardly any flowers, as most of the arrangement was greenery. Furthermore, they arrived a day late and I had to open a customer service ticket to find this out- probably never would have delivered them if I wouldn’t have reached out. Terrible company- will never order from them again.”

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Posted 1 week ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 week ago

“I ordered flowers for my friend's birthday but the flowers delivered where different from what i chose. So disappointing. There was no card too on flowers. Worst service ever.”

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Posted 1 week ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 week ago

“WORST EXPERIENCE EVER – DO NOT USE FROMYOUFLOWERS If I could give zero stars, I would. I ordered a $200 standing spray for a dear friend’s funeral service. The flowers were supposed to be delivered to the funeral home before the service. I checked on the order multiple times—three times Friday, four times today—and each time I was assured the flowers would arrive on time. At 6:15 pm tonight, less than 24 hours before the funeral, I was told the florist never delivered them. To make matters worse, I was informed the florist is closed on Sundays and the “best they could do” is deliver to my friend’s home on TUESDAY. A standing spray meant for a funeral home is completely inappropriate for home delivery. This is beyond unacceptable. Not only did they take my money and fail to deliver, but they also caused additional stress during a time of grief. A funeral is a one-time event—you cannot just “deliver later.” Their false assurances, lack of accountability, and inability to resolve the situation are appalling. FromYouFlowers is unreliable, unprofessional, and downright heartless. If you are considering ordering flowers for an important life event, especially something as sacred as a funeral, look elsewhere. This company cannot be trusted with life’s most meaningful moments.”

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Posted 2 weeks ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 week ago

“🚫 Absolutely Terrible Experience – Do Not Trust This Company 🚫 I ordered flowers from this website to be delivered to my wife who is currently in the hospital. I paid extra for same-day delivery, thinking this would be the fastest and most reliable way to surprise her during a very difficult time. Unfortunately, the flowers never arrived that day. When I called that evening, the representative assured me the order would be delivered before 11am the following morning. Once again, nothing showed up. I called back a second time, and they promised delivery before 5pm that day. And guess what? Still nothing. At this point, I had wasted two entire days waiting and calling, stressing over something that should have been simple. Instead of making things right, the company kept making empty promises until I had no choice but to cancel the order altogether. This is not just poor service — it’s completely unacceptable. They failed to deliver on every promise, wasted my time, and caused unnecessary frustration while my wife is in the hospital. A flower delivery service should provide reliability, care, and professionalism, especially when people are ordering for meaningful occasions. This company did the exact opposite. If you value your time, your money, and the special moments you’re trying to celebrate or support, do yourself a favor and avoid this business entirely. They are unreliable, unprofessional, and in my experience, completely untrustworthy.”

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Posted 2 weeks ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 weeks ago

“Flowers were delivered unwrapped and door bell not rung so left out in the sun and heat to wilt. Contacted Customer Service and my complaint went unanswered”

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Posted 2 weeks ago

Thank you for discussing your experience with us. We're glad we could help resolve this issue.

Posted 2 weeks ago

“I know it was a hot day but the flowers were wilted and the chocolates had melted. It was unfortunate the flowers are normally delivered in great condition.”

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Posted 2 weeks ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 2 weeks ago

“Shipped a mini yellow rose plant in a makeshift box that was poorly constructed. The box arrived crushed and all the yellow roses were gone and the plant was crushed. I sent pictures of the box and plant, expecting them to send a replacement. Instead, they gave me a small refund. Very poor customer service. No understanding that sentiment doesn't have a price.”

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Posted 3 weeks ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported.

Posted 3 weeks ago

“Terrible customer service. Order was supposed to be delivered next day, took over a week, customer service chat basically told me to f*ck off, absolutely horrible, DO NOT BUY!!!!”

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Posted 3 weeks ago

A supervisor contacted you regarding your experience. Our records show one order placed on August 19th with a delivery date of August 26th, which has not been changed.

Posted 3 weeks ago

“I spent $85 on flowers that arrived half dead and didn't look like the arrangement ordered. I feel very cheated and will never order from them again. I was so embarrassed when I saw the cheap flowers they sent.”

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Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“Actually disgusting how poorly my order went. Ordered flowers to be delivered on 8/11 and they were delivered to the wrong address. Customer service didn’t believe me and I asked for them to send me a picture of the confirmed delivery, which I didn’t receive. I called back a 1/2 hour later to ask for the email again and it was finally sent to me, and it was NOT my mom’s house. I was guaranteed that they would be delivered on 8/12, and given a refund of the same-day delivery fee and 20% off. I heard nothing from them on 8/12 and no flowers were delivered. I called to complain today 8/13 and was told that the florist refused to redeliver as they believed they had the right address, which they didn’t. I was offered an additional 10% off and redelivery today, but the whole situation was so poorly handled that I requested a full refund. In addition, when I looked at the flowers that were delivered, they looked nothing like what I ordered - very disappointing size and quantity of flowers for the price paid. Buyer beware - this company is scamming people.”

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Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“Never gets delivered on time even when I pay for expedited delivery. Ruins the special occasion every time. Giving a refund of 30% does nothing for the missed delivery. Terrible customer service as well. I’ve tried multiple times to use this company. Never again.”

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Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“Horrible customer service! Didn’t deliver what I ordered, even after I paid for early/ faster delivery. They didn’t inform me they couldn’t make the arrangement or deliver it until after I called them to ask where the delivery was. By then it was hours late. Terrible, terrible customer service. They could have called and asked me to pick something else that morning but they did nothing at all.”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

FromYouFlowers Reviews