FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

2.2 Rating 3,332 Reviews

27 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

FromYouFlowers 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers received compared to the flowers presented were nothing comparable in anyway. In the photos is what you advertise versus what arrived.”

Helpful Report

Posted 1 day ago

Thank you for sharing your feedback. We sincerely apologize that the arrangement you received did not resemble the flowers advertised on our website. We understand how disappointing it is when the bouquet delivered differs significantly from the product you selected, especially when you chose it based on the photos and expectations presented online. We appreciate you taking the time to provide photos and share your experience. Seeing a noticeable difference between the advertised arrangement and what arrived is understandably frustrating, and we regret that we did not meet your expectations. Thank you for allowing us the opportunity to address your concerns.

Posted 1 day ago

“Ordered a deluxe arrangement. What arriived was less than a regular. This was for a client and it was embarassing.”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We sincerely apologize that the deluxe arrangement you ordered did not meet your expectations and appeared smaller than anticipated. We understand how disappointing and embarrassing this was, especially since the arrangement was sent to a valued client. We appreciate and thank you for taking the time to share your experience and for allowing us the opportunity to address your concerns. Your feedback is valuable and helps us improve the quality and presentation of our arrangements to better serve our customers.

Posted 1 week ago

“I am highly disappointed with my order. I ordered flowers on 9-21 at 7:45AM for same day delivery. I then received an email that my order was delayed around 4pm on 9-21. THEN, I get a delivery confirmation on 9-22 at 2pm....however the flowers were NEVER delivered! The flowers were finally delivered on 9-23 at almost 5pm. I will only be getting local flower delivery from now on. This is completely unnacceptable.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We sincerely apologize that your same-day delivery order was delayed and that you received a delivery confirmation before the flowers were actually delivered. We understand how frustrating and disappointing this must have been, especially when the order was not delivered until two days after the requested date. We appreciate your feedback and thank you for giving us the opportunity to address and resolve your concerns. Your comments help us identify areas where we need to improve our delivery process and communication. We regret that we did not provide the experience you expected and appreciate you bringing this matter to our attention.

Posted 1 week ago

“I ordered the “Beautiful in Blue Bouquet” flowers for a friend she loves blue so the flowers she received were all white. I understand that some flowers aren’t in season but incorporating blue flowers of any other kind would have been great. Then they refund my 'Expedited Service Option' because it wouldn’t make it before noon.”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience. We sincerely apologize that the bouquet delivered did not reflect the blue-themed arrangement you selected and that the substitutions did not meet your expectations. We also understand the disappointment surrounding the expedited delivery option and the need for an adjustment when the requested delivery timeframe could not be met. We appreciate your feedback and thank you for giving us the opportunity to address and resolve your concerns. Your comments help us better understand how important both product presentation and delivery expectations are to our customers. We value your input and are grateful that you allowed us the chance to make things right.

Posted 1 week ago

“HORRIBLE!! I paid to have the flowers delivered first thing the morning of my daughters birthday because she was going to be out of town of business and was leaving her home at 2:00pm. The flowers DID NOT arrive until 4:30pm. Then they were left at a door no one uses, no knock, no doorbell ring, nothing. My grandson could have answered and brought them in had they knocked. Unfortunately, the flowers wilted, looked NOTHING like what I ordered and while I was reimbursed my "early deliver fee" it doesn't help for the fact that because of no notification they sat outside for several days. Will NEVER use this service again and you should really consider the local florists you contract with,. NO THANKS...BAD BUSINESS.”

Helpful Report

Posted 1 week ago

We truly value all feedback. This order was under review as we were unable to verify the billing information, and for the security of our customers, it could not be processed.

Posted 1 week ago

“The flowers were delivered on the wrong day and it was for a birthday surprise which made it worse. I also had to pay extra for it to be delivered on Sunday so at the bare minimum I should get that money back.”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We sincerely apologize that your birthday surprise was delivered on the wrong day, especially after you paid an additional fee for Sunday delivery. We understand how disappointing this must have been and how it diminished the special occasion you had planned. We appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to resolve your concerns. Your feedback is invaluable and helps us improve our service for future orders.

Posted 1 week ago

“Stay away from this trashy company! Save your money! They won’t deliver anything and charge for it!”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We sincerely apologize that your order was not delivered as expected and for the frustration and disappointment this experience caused. We understand how upsetting it is when an order does not arrive as planned. We appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to resolve your concerns. Your feedback is valuable and helps us improve our service for future customers.

Posted 1 week ago

“This is my second time ordering from this company, and unfortunately I have been disappointed both times. My first order was about two years ago, and I decided to give them another chance because I hoped the service and quality had improved. Unfortunately, I had the same experience again. The bouquet I received looks very different from the one shown on the website. The colors are different, several flowers are different, and the succulent that is a main feature of the advertised arrangement is completely missing. I understand that some substitutions may be necessary depending on availability, but the final bouquet should still closely resemble what the customer ordered. In this case, it does not. After being disappointed twice, two years apart, I do not think I will order from this company again.”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We sincerely apologize that the bouquet you received did not closely resemble the arrangement displayed on our website and that key elements, including the succulent, were missing. We understand how disappointing it is to give us another opportunity after a previous experience and still feel let down by the final product. We appreciate you taking the time to share your concerns and thank you for allowing us the opportunity to address and resolve them. Your feedback is invaluable, and we are grateful for the chance to learn from your experience and improve our service.

Posted 1 week ago

“DO NOT ORDER FROM THEM! Flowers never arrived and they only offered me partial refund. Had to dispute it through my credit card.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience. We sincerely apologize that your flowers were not delivered and that the resolution offered did not meet your expectations. We appreciate your feedback and thank you for allowing us the opportunity to address your concerns. Your comments are important to us and help us identify areas where we can improve both our service and customer experience. We appreciate the chance to make things right and regret the frustration this situation caused.

Posted 2 weeks ago

“I paid for a beautiful deluxe bouquet for my sister’s birthday and got the photo from delivery and was a nightmare. I did not realize they ordered from grocery stores. Never will order from this place again. Photos shown is what I ordered and what was received Im literally crying just wanted something beautiful for my sisters birthday!”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We sincerely apologize that the bouquet delivered for your sister's birthday did not reflect the beautiful deluxe arrangement you selected and that this disappointment overshadowed such a special occasion. We understand how meaningful this gift was to you, and we truly appreciate you bringing this to our attention and allowing us the opportunity to resolve the matter. Your comments are valuable and help us improve both our product quality and customer experience. We appreciate your feedback and the chance to make things right.

Posted 2 weeks ago

“When I received my flowers, the baby's breath was brown. The leaves were falling off the roses they look bad. I end up throwing them out. I had to buy new ones in the chocolate was all melted, would not order from them again.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We sincerely apologize that the flowers and chocolate did not arrive in the fresh, quality condition you expected. We understand how disappointing it was to receive flowers with browned baby's breath, shedding rose leaves, and melted chocolate, especially when the gift could not be enjoyed as intended. We appreciate you taking the time to share your experience and thank you for allowing us the opportunity to resolve your concerns. Your feedback is invaluable and helps us improve the quality of our products and service.

Posted 3 weeks ago

“This place is basically a scam. They show you pretty pictures but when you order and the person receives the flowers its NOTHING like what they showed on the website. Don't use this site. Use LOCAL shops instead. DO NOT RECOMMEND. TERRIBLE.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your feedback. We sincerely apologize that the flowers received did not meet your expectations or reflect the arrangement displayed on our website. We understand how disappointing this experience must have been. We truly appreciate your feedback and thank you for giving us the opportunity to resolve your concerns. Your comments are valuable and help us improve both our products and services. We are glad we had the chance to address this matter and appreciate your patience throughout the process.

Posted 3 weeks ago

“terribl experince, I paid for same day it fillanly arrived 4 days later with no message in the card not even the flowers I choses and the special momant was missed, will never use or recvomemnd again”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We sincerely apologize for the delay, the incorrect arrangement, and the missing card message. We understand how disappointing it is when an important moment is affected and expectations are not met. We appreciate you bringing this matter to our attention and allowing us the opportunity to address your concerns. Your feedback is invaluable as we continue working to improve our products and services, and we thank you for sharing your experience with us.

Posted 3 weeks ago

“ordered flowers 5 days before delivery date. Made know at 1 pm, the day of the delivery that delivery was not going to be available. Do not use this company”

Helpful Report

Posted 4 weeks ago

Thank you for your feedback. We sincerely apologize that, despite placing your order five days in advance, you were only notified on the day of delivery that service was unavailable. We understand how disappointing and frustrating this situation must have been. We appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to resolve your concerns. Your feedback is invaluable as we continue working to improve our service and communication processes to provide a better experience for our customers.

Posted 4 weeks ago

“The flowers doesn’t look as the picture at all and it way smaller than what it looks”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your feedback. We sincerely apologize that the arrangement you received did not resemble the picture shown on our website and was smaller than expected. We appreciate you bringing this to our attention and thank you for allowing us the opportunity to address and resolve your concerns. Your feedback is invaluable as we continue working to improve our products and service, and we hope to provide you with a much better experience in the future.

Posted 4 weeks ago

“U don’t get what u see it’s sad more like a rip off I bought the fruit basket got one banana no grapes then they resent it and still one banana a few grapes no kiwi etc see the below what I got and what I should have gotten”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We sincerely apologize that the fruit basket you received did not match the product that was advertised and that the replacement order still fell short of your expectations. We understand how frustrating and disappointing it is to receive an arrangement that appears significantly different from what was ordered. We appreciate you bringing these concerns to our attention and thank you for allowing us the opportunity to address and resolve the issue. Your feedback is invaluable, as it helps us identify opportunities for improvement and work toward providing a more consistent experience for our customers. We truly appreciate your patience and the time you took to share your experience.

Posted 1 month ago

“DISAPPOINTED 100% The sympathy arraignment I ordered looked like a small birthday arraignment. Did not receive what was advertised and what I paid for”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that the sympathy arrangement you received did not reflect the size and presentation that was advertised or expected. We understand how disappointing this must have been, especially for such an important and meaningful occasion. We appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address your concerns. Your feedback is valuable and helps us improve both our products and services.

Posted 1 month ago

“Flowers received were sub par and the chocolate was 4months expired. Called customer service and all they did was refund $5 to the sender. Definitely won't ever use them myself”

Helpful Report

Posted 1 month ago

We are contacting you to request additional information to help us locate your order. Once we receive the order details, we will reach out to assist you in resolving the issue.

Posted 1 month ago

“The flower arrangement I ordered for my daughter for her birthday. Like beautiful online with flowers that I know she enjoys. I paid for the most expensive arrangement (deluxe) and she received a much smaller arrangement with flowers of lesser value than I ordered. The fire quality was poor as the arrangement was losing pedals within a day. I try to order from local flores, but was how did the country and had to order online. I highly do not recommend this company.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that the arrangement delivered did not meet your expectations in size, flower selection, and quality. We understand how disappointing it was to choose a premium arrangement for your daughter's birthday and have it arrive looking different from what was advertised. We appreciate you taking the time to share your experience and thank you for allowing us the opportunity to address your concerns. Your feedback is valuable and helps us improve the quality and consistency of our products and services.

Posted 1 month ago

“Absolutely awful customer service. I placed an order at 10am and was hoping the flowers would get to the destination by 1pm. 3 hours. I ordered a premade bouquet, nothing custom. AFTER I check out, I see a thing that says "Expedite Service". So I was like, great, I'll pay for that, I want to make sure they get there on time. So I click that, and it goes nowhere. So I click on the button "Click to chat". I get a bot.. of course, and it is about as useful as a screen door on a submarine. So after telling the bot HUMAN 6 times, I finally get transferred to a human.... allegedly. The person only used canned answers, refused to say anything that wasn't on script, and never gave me an answer to my question. "How do I pay for the expedited service?". Just kept telling me that the flowers would be delivered today. So I disconnected with that conversational master and tried the phone. After 3 tries, I finally got a human. She too only wanted to read from a script, so I got fed up and asked for a refund. Took 5 tries to get them to agree to give me a refund. Never got an answer to my question, and never got anywhere close to an actual conversation about goods and services. Canned responses, no listening, and no assistance. Finally got up off my lazy butt and went and bought the flowers myself and delivered them myself. Will never use them again.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We sincerely apologize for the frustration caused by the difficulty in reaching support, the lack of clear assistance regarding the expedited service option, and the overall customer service experience you encountered. This is not the level of service we strive to provide. We also want to thank you for your detailed feedback. We understand how disappointing it must have been to spend so much time seeking answers without receiving the help you needed, ultimately leading you to make other arrangements yourself. Your comments regarding the chat and phone support interactions, along with the challenges you faced when requesting a refund, have been noted and will help us identify opportunities for improvement. We appreciate you bringing these concerns to our attention and for allowing us the opportunity to address and resolve the matter. Your feedback is invaluable as we work to enhance both our customer service and overall ordering experience.

Posted 1 month ago

FromYouFlowers is rated 2.2 based on 3,332 reviews