“My recent order has been a complete disappointment. The initial order were absolutely nothing like the pictures. The flowers look depressed. A Temu version is you will. When I reached out to customer service they were very helpful but stated they would follow up with me with dates to redeliver. They never followed up and instead just sent the order out. The recipient is out of town. So once again another disappointment will be received.”
We are so sorry to hear about your experience and take your feed back very seriously. We do see that a resolution was reached but please reach out if we can assist any further.
“Says same day delivery. 2 weeks later i had to call to see where the flowers were. they said they could get it out tomorrow but i said too late. i think this is a scam company”
We’re so sorry to hear about your experience and that your flowers weren’t delivered as scheduled. We have confirmed your full refund. If there's anything we can help you with, please don't hesitate to let us know.
“Extremely disappointing experience.
My aunt paid extra for a premium birthday bouquet, Lindt chocolates, a balloon, and early morning delivery. What I received was a mediocre arrangement, cheap Trader Joe’s truffles, no balloon, and the delivery arrived after 4 p.m. Despite multiple follow-ups, customer service never responded. Totally unacceptable, avoid this company if you care about quality or reliability”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
“Same Day Delivery DID NOT happen.
ordered a beautiful summer banquet for my mother in law 'birthday, didn't look anything like the advertisement. Also I asked for a box of chocolate that never arrived.
Bad experience”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Thank you for bringing this to our attention and for your feedback. We have confirmed that you refund was processed and a delivery made. If there's anything we can help you with, please don't hesitate to let us know.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“My Mother's Day flowers arrived drooping, smelling awful, stems rotting. Customer service was as disappointing as the bouquet: no call back, no refund. I am so sorry my children spent their money on a horrible product. They paid for Sunday delivery but it didn't arrive till Monday.”
“I wished I had seen reviews before ordering flowers for my friends wedding. It was meant to be a surprise as I am overseas.
I emailed them to confirm the date and time- received failed email delivery notification.
Had to confirm with my friend himself regarding the bouquet. What a shame.
My money has been deducted-only an automated email to say they've received the order but my friend never received the bouquets and here I am asking his help to contact this team. Also, they are not even picking up the phone.
What a shame and waste of time and money.
Hey Team, Can I please get a refund? Order no #1011564.”
“They don’t even deserve one star. I spent $150 on two bouquets of flowers for my mom‘s funeral. They looked absolutely nothing like in the photos on their website. From the color to the amount and the types of flowers, they weren’t even remotely close. I’ll never order from them again.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“I ordered a bouquet of 20 red and white roses a day in advance for a special occasion, expecting it to arrive within the delivery window as advertised. Not only did the flowers fail to arrive on time, but I later received a message claiming the order had been delivered when nothing ever arrived!!
There was no proof of delivery, no photo, no signature, and absolutely no sign of the flowers. I had to buy replacements locally at the last minute, completely defeating the purpose of ordering in advance.
Customer service responded with a generic message and offered a discount voucher instead of a refund, despite the fact that they failed to deliver the product I paid for.
Save yourself the stress — DO NOT GIVE YOUR MONEY TO THIS COMPANY!!”
“I paid for same day delivery, in the morning. They had all day to deliver. They didn't. The following day I called, they promised it would be delivered. It wasn't. Ruined my parents' anniversary. Garbage company, I would absolutely never use them again.”
“432637445 I’m very disappointed in the caller I received. I was going to schedule on my own online, but I thought the reception would be way better. I told the man exactly what I needed. Which was delivering between 8am-9am I asked no earlier or later due to business closing early. He made me feel like he did exactly the way I wanted it to be. I call around 8:33am the next day to make sure everything is running smoothly. The florist never answered the phone when reception called, and without me confirming he clicked back over and gave me a refund. My first experience, truly will be my last I’m so disappointed. I wanted to do something special for my wife. I was better off doing it online myself or going down to a florist myself.”
“Unreliable, not delivered on time, and charged for same day delivery when the the delivery date requested was the next day. Will never order from them again”
We're truly sorry to hear about your experience with our service. Timely delivery is essential to us, and we regret that we fell short in this instance. Your feedback is invaluable, and we will use it to improve our future services. Thank you for sharing your thoughts with us.
Warm wishes,
Team Fromyouflowers
“I received a call yesterday that said my flowers would not arrive on time. I had picked one of the available delivery dates for a friend who just had surgery. The guy said they would be at least 5 days late. This is unacceptable. He did not offer any other options, like a discount or to send something different that would arrive on time. Disappointed!”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“I ordered funeral flowers for my mother-in-law’s service on 06/04/25, and they were never delivered. This caused deep distress to our grieving family on an already emotional day. I got a call the next day, 6/05/25, apologizing and was told they would be diverted today. Is this some kind of joke? The damage is already done.
This was not just a delivery failure — it was a lack of basic human decency during grief. I will not order from this company again and strongly urge others to look elsewhere.”
“The arrangement I ordered for the birth of my great-grandaugter was the most disappointing item on display with all of the other floral arrangements she received. I was toitally embarrased. I will never use this company again and will warn everyone I know as well. The yellow roses, which are my favorites, were nothing but miniature buds found in grocery stores and were pathetic looking. This company doesn't even deserve the one star.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
