FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

2.2 Rating 3,332 Reviews

27 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

FromYouFlowers 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Multiple failures to meet (premium-paid) delivery window. Will never use again.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize that we failed to meet the premium delivery window you selected and paid for. We understand how disappointing this experience must have been, and we regret that we did not provide the level of service you expected. We appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to address and resolve your concerns. Your feedback is valuable to us as it helps us identify areas for improvement and better serve our customers in the future. We truly appreciate your input and the chance to make things right.

Posted 2 months ago

“If I could leave no stars I would. I ordered a graduation bouquet for my sister. What was delivered looked as if someone went to the dollar store and pieced together whatever they wanted. When I attempted to contact customer service I had a man who could not communicate with me due to a major language barrier. I spent over $60 for the worst arrangement I have ever seen! I will never order from this company again and I advise anyone who is considering to stay away. Wasted money on trash and absolutely no help because they could not simply understand the very common language of English even though this is a US company. Disgusted by this whole experience”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback and for allowing us the opportunity to address your concerns. We sincerely apologize that the graduation bouquet you received did not meet your expectations and that your customer service experience added to your frustration. We understand how important it is for special occasions to be celebrated with quality products and attentive support, and we regret that we fell short. Your comments regarding the arrangement and communication challenges have been shared with the appropriate teams for review and improvement. We appreciate your honest feedback, as it helps us identify areas where we need to do better. While we understand your disappointment, we are grateful for the opportunity to learn from your experience and work toward providing a higher standard of service for all our customers.

Posted 2 months ago

“I was very disappointed with the flowers that were sent. The arrangement looked nothing like the image that was on the website. My coworker absolutely loves Barbie pink, which is the main reason I chose this specific arrangement. Unfortunately, the flowers that were delivered were nowhere near that vibrant pink color or even pink and looked completely different from what I expected. I specifically selected this bouquet because of its bright pink appearance, so it was very disappointing that the delivered arrangement did not match the advertised product or even have enough pink, it was purple and white.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize that the floral arrangement delivered did not match the vibrant Barbie pink bouquet you selected online. We understand that the bright pink color was the primary reason you chose this arrangement for your coworker, and we regret that the flowers received were predominantly purple and white, creating a very different appearance from what was advertised and expected. We truly appreciate you bringing this matter to our attention and giving us the opportunity to resolve the issue. Your feedback is invaluable as it helps us improve our products and services, and we are grateful for your patience and understanding throughout the resolution process. Thank you again for allowing us to make this right. We value your business and hope to have the opportunity to provide a better experience in the future.

Posted 2 months ago

“My order is always late. I use to pay expidite to my order still my order is always . It’s been 3 years in a row I am so disappointed”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize for the repeated delivery delays you have experienced over the past three years, especially after paying for expedited service. We understand how disappointing and frustrating it is when your orders do not arrive as expected, and we regret that we have not met your expectations. Your concerns are important to us, and a supervisor has reviewed your experience and contacted you directly to address the issue and help reach a resolution.

Posted 2 months ago

“Very bad service the worst I had have in years I always send flowers from California this is the worst to late not on time very poor quality arrangement way better the ones from the grocery store.. I just came to Chicago I found out the flowers I send ... very disappointed.. I regreted 1000 of times ... there is a pic nothing to do what I ordered..... value $10”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize for the extremely disappointing experience you had with your order, including the delayed delivery and the quality of the arrangement received. We understand how frustrating it was to see that the flowers did not resemble what was ordered and did not reflect the value you expected. Please know that a supervisor reviewed your case and personally contacted you to address your concerns and work toward a resolution.

Posted 2 months ago

“My experience ordering from FromYouFlowers was TERRIBLE. Twice the company nd its local contractor filed to deliver as promised. Finally, multiple phone calls and week after I placed my initial order the flowers were delivered to an inking family member who was recovering from surgery. The discount/rebate offered for the failed deliveries does not offset my anger and frustration with this company and its local contractor. Moreover, when finally delivered a week after the original order, the flowers were just adequate, at best. I had so little faith that FromYouFlowers would make the third promised delivery date that I ordered back-up flowers from Costco - which arrived when promised, were lovely, and were less than half the price a similar arrangement ordered from FromYouFlowers. RATING: zero stars, zero point - a terrible and disappointing experience. S”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize for the significant disappointment, frustration, and inconvenience you experienced with your order. We understand how important it was for your recovering family member to receive their gift on time, and we regret that multiple delivery attempts were not completed as promised. We also apologize that the arrangement ultimately delivered did not meet your expectations in quality or value. This is not the experience we strive to provide. A supervisor reviewed your concerns and contacted you directly to address the situation and work toward a resolution.

Posted 2 months ago

“Didn't receive the arrangement I ordered and was charged for shipping when it was stated free shipping. Very disappointed!”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We sincerely apologize that the arrangement you received did not match what you ordered and for the confusion regarding the shipping charge. We understand how disappointing this experience must have been. We truly appreciate the opportunity to address your concerns and are grateful that you allowed us to work toward a resolution. Your feedback is invaluable, as it helps us improve both our products and services. Thank you for bringing this matter to our attention, and we hope to have the chance to provide you with a better experience in the future.

Posted 3 months ago

“Delivery was promised on Friday, July 10. The order was placed on July 8 allowing plenty of time for delivery to the Natchez Trace Funeral home in Madison, Miss. I am 81 years old and unable to attend the service and was totally dependent on Youflowers to deliver as promised. I will be requesting a refund and hope that I won’t encounter any problems. I Live in Macon, GA and was depending on a timely delivery as promised over the phone. I am really disappointed”

Helpful Report

Posted 3 months ago

We sincerely apologize that your funeral arrangement was not delivered as promised on July 10, especially given how important timely delivery was since you were unable to attend the service. A supervisor has left both a voicemail and an email to address your concerns and assist with a resolution. We appreciate the opportunity to make this right

Posted 3 months ago

“My flowers were never delivered. I want a full refund.”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback. We sincerely apologize that your flowers were not delivered as expected and understand how frustrating this experience must have been. We appreciate the opportunity to speak with you and address your concerns. Thank you for allowing us the opportunity to resolve this matter and for bringing it to our attention. Your feedback is valuable and helps us improve our service for future customers.

Posted 3 months ago

“Completely botched order, wrong color roses, wrong amount of roses, only 24, instead of the 36 ordered, but only 23 survived the trip, due to the box being too small, even for the 24 sent. The box being too small was also responsible for breaking the large glass vase & only by the grace of God was my beautiful wife uninjured. Also ordered a large red heart helium filled balloon with I Love you printed on the sides, instead my poor wife pulled a very small red heart tied to a stick with nothing printed on either side, one attached photo will show the disappointment upon her beautiful face, even the pic of the poor teddy bear shows a frown upon his face. Due to all these blunders I am requesting a full refund. I have ordered from you on many occasions & thankfully this is a total rarity, so I will order from your company again in the future, Thank you for your time and help in resolving this issue, please see attached photos.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your detailed feedback. We sincerely apologize that your order arrived with multiple issues and your over all experience. We truly appreciate your feedback and thank you for allowing us the opportunity to resolve this matter. We understand how disappointing it was for such an important gift to arrive differently than expected, and your comments help us identify areas where we need to improve our packaging, handling, and order accuracy. We are grateful for your continued support over the years and appreciate your acknowledgment that this experience was not representative of your previous orders with us. Thank you again for your feedback and for giving us the chance to address your concerns. We value your loyalty and the opportunity to make things right, and we look forward to providing you with the quality and service you have come to expect in the future.

Posted 3 months ago

“I ordered my mother a mother's day/70th birthday arrangement with same day delivery. It was not delivered, I asked for my same day delivery fee refunded which they agreed. Was supposed to be delivered next day, I got an email stating my arrangement was not available and they would replace with a similar one. I asked for a full refund, they never replied. My credit card was charged. Been trying to get in touch with them, no replies. Do not order from this place.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment caused by your over all experience. We appreciate your feedback and thank you for allowing us the opportunity to resolve your concerns. We understand how important it was for this arrangement to arrive on time in celebration of your mother's Mother's Day and 70th birthday, and we regret that we did not provide the level of service you expected. Your comments are valuable and help us identify opportunities to improve our communication, order fulfillment, and customer support processes. Thank you again for your feedback and for giving us the chance to address this matter. We truly appreciate your input and will use it to help improve the experience for our customers moving forward.

Posted 3 months ago

“Did not receive the balloon or chocolates that were paid for”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We sincerely apologize that the balloon and chocolates you purchased were not included with the delivery. We understand how disappointing this must have been, as these additional items were an important part of your gift. We appreciate you bringing this matter to our attention. Providing complete and accurate orders is very important to us, and we regret that we fell short of your expectations on this occasion. A member of our Supervisors Department has contacted you directly to address your concerns and work toward a resolution.

Posted 3 months ago

“Very disappointed as the flowers ordered were nothing like the flowers received. Flowers ordered were supposed to be a smaller end table bouquet with a variety of beautiful flowers. What was sent was nothing like what was ordered.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback with us. We sincerely apologize that the arrangement you received did not resemble the bouquet you ordered and did not meet your expectations. We appreciate you bringing this experience to our attention, as customer feedback is invaluable in helping us improve our products and services. Thank you as well for allowing us the opportunity to resolve this matter. We value your trust and are grateful for the chance to make things right.

Posted 3 months ago

“What my daughter recd was nothing like the picture I picked out. She also said that the roses wilted on 1 day. Very disappointed in your service”

Helpful Report

Posted 3 months ago

We are sincerely sorry to hear that the arrangement your daughter received did not match the product you selected and that the roses wilted so quickly. We understand how disappointing this experience must have been. A supervisor has reached out and left both a voicemail and an email to personally address your concerns and work toward a resolution. We appreciate your feedback and hope to have the opportunity to make this right.

Posted 3 months ago

“Horrible! Don’t use this co. They did not deliver the funeral flower display I ordered on time. Even though I ordered it two days before and paid for next day delivery. Also paid for early delivery and a card. We found it in the lobby after the service. It was 1/2 the size they promised, there was no card only a tiny slip of paper in a tiny envelope. My name on the outside of the 2” envelope. Terrible, tacky, disappointing. I called them several times well before the service. I came 1:30 min before the service to accept the flowers. You flowers would not give me the number or name of the local florist. I would have gone to get the flowers myself. They kept saying the local Florist would not answer the phone. What kind of florists do they contract! I will never do this again. I’ll call a local florist myself. And look at the local florist reviews. Place the order over the phone, making sure of the size and quality of the flowers.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in delivery, the condition and size of the arrangement, and the missing card, especially given the importance of the occasion. We truly appreciate your feedback and the opportunity to address your concerns, and we will use this to improve our service moving forward.

Posted 3 months ago

“I order a larger (deluxe) bouquet, and what was delivered was totally the opposite of what was payed.”

Helpful Report

Posted 4 months ago

We sincerely apologize for your frustration and understand your concern about receiving an arrangement that did not match what you ordered. A supervisor has reached out and left both a voicemail and email to help resolve this issue for you.

Posted 4 months ago

“I was embarrassed when I received the picture of what they delivered. It looked nothing like the picture on their website. Nothing. It was supposed to have a succulent, and it did not. It was 90% greens with very few flowers. They offered me 10%, and when I sent them a picture, they offered me 20%. They should have fully refunded me for the pathetic product they should have been ashamed to deliver or resent the arrangement I ordered at no cost from a better florist. Don't use them - the arrangement will not even resemble what you ordered.”

Helpful Report

Posted 4 months ago

Thank you for your feedback and for giving us the opportunity to address your experience—we truly appreciate it. We sincerely apologize that the arrangement did not match the website image and for the disappointment it caused. We understand how important it is for your order to meet expectations, and your comments will help us improve the quality and accuracy of our arrangements moving forward.

Posted 4 months ago

“the hydrangeas were severely wilted when they arrived for the funeral”

Helpful Report

Posted 4 months ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 4 months ago

“I was not happy at all with the flowers that were delivered. The arrangement we received looked nothing like what I ordered and what was shown on the website (Pristine Pink Bamboo Bouquet vesrion Premium). The base was different — I had ordered a bamboo base and what showed up was a tiny glass vase. The flowers themselves were not the same either, neither in quantity nor in quality. Honestly, it was a pretty sad and unattractive bouquet. Not even close to what was advertised — and on top of that, I had ordered the premium version. Very disappointed with what my daughter received to celebrate her graduation. BIG FAIL!”

Helpful Report

Posted 4 months ago

Thank you for your feedback and for giving us the opportunity to address your concerns. We sincerely apologize that the arrangement delivered did not match what you ordered, particularly for such a special occasion. We understand how disappointing this must have been, and we appreciate you bringing this to our attention so we can continue improving the accuracy and quality of our arrangements.

Posted 4 months ago

“Absolutely terrible experience. Paid for same day delivery, the flowers never arrived, and there was zero communication or correspondence from the florist at all. Money was taken immediately but customer service was non existent when trying to get answers. Really disappointed and honestly shocked at how poorly this was handled. Buyer beware — I wish I had read the reviews beforehand. Would not recommend.”

Helpful Report

Posted 4 months ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 4 months ago

FromYouFlowers is rated 2.2 based on 3,332 reviews