Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.68

“Bedankt! Jouw review kan het verschil maken. From You Flowers Je review is in behandeling.Toon meer James Bond 0 reviews NL Worst experience possible I ordered a nice bouquet with my usual Paypal account. They claimed I was randomly selected for a validation procedure. I called them from Europe, gave all the information and eventually told me I could make a new order. Same thing happened. It turns out, their system does not accept Paypal if not connected to a bank account. Spent 2.5 hours calling from Europe before finding that out. 200 dollars in phone costs, no flowers. I asked them if they would compensate for making me call for so long because of THEIR misinformation and for refusing payment for odd reasons. But no, they couldn't do anything. So they refuse your money, demand you call them, give you wrong information and then when this costs you they will do nothing. Really worst customer experience I have had in years.”

Helpful Report

Posted 1 month ago

We truly value all feedback. This order was under review as we were unable to verify the billing information, and for the security of our customers, it could not be processed.

Posted 1 month ago

“Please do not trust them... The flowers were never sent out for delivery for a loved one's funeral service. The order was placed early to arrive one day prior to prevent issues... I am very disappointed in a FTD flower business who's one job, and a very important job, is to fill floral orders...and they failed.. Funerals are not a "do over"... P B D”

Helpful Report

Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“Terrible company!!!! Do not do business with these people I placed a order for my mom a couple days in advance pay the extra money to have it delivered on time and she never got her package and only refunded me the $5 what a joke”

Helpful Report

Posted 1 month ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 1 month ago

“Received flowers as a gift. They arrived I believe a day late and were smashed and browning. I sent photos and was told the purchaser needed to report. I didn’t want the sender to know what they sent wasn’t fresh. Why was that necessary. Despite multiple attempts, they did nothing. Don’t waste your money with them. There are plenty of other good flower services”

Helpful Report

Posted 1 month ago

A supervisor has contacted you and left a voicemail about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“I am writing to formally express my deep dissatisfaction with the floral arrangement I received. The product delivered was far from what was advertised and reflects a clear lack of care and quality: wilted flowers, leaves torn from trees, and an overall unacceptable presentation. I have trusted your service on multiple occasions, but this experience has been extremely disappointing and raises serious concerns about your commitment to customer satisfactio”

Helpful Report

Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“I ordered 3dozen thank you gift flowers and received fewer, and it doesn't even look like what I ordered. Pic the left what I ordered and the Right pic what she received.”

Helpful Report

Posted 1 month ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

“I ordered pretty in pink what was sent was an embarrassment the flowers look nothing like what I chose on the site very disappointed will never use this site again.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 1 month ago

“I have never had an issue like this before. I paid for same day and expedited shipping. Was offered a refund for shipping only ($8 and some change) when they couldn't deliver as promised on the date of 7/25 before noon. The next promise they made was to deliver on 7/26 before 6pm still no flowers. This was for my parents 44th wedding anniversary and I ordered for my father to give them to my mother. So devastated to have over promised and under delivered. Update its 7/30 still no flowers and my parents aren't at the delivery address any longer. Called and had to negotiate for a full refund. Absolutely unsatisfied, if I could give 0 stars I would.”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“At first it arrived very late at the funeral. No one picked it up. So ordered another whish supoe to be at the house but it was delivered at the funeral instead. Very disappointed. My aunt will have to drive out to the funeral to pick up the rest of my orders.”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“I am very disappointed in the flower bouquet I ordered. It was not at all as pictured on your website, even after some of the blossoms opened a few days after delivery. This was a gift for my daughter-in-law in Washington state and I live in Minnesota, so I order online for delivery. I will likely not order from your company again.”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.

Posted 1 month ago

“Nothing like the photo! I have ordered in the passed and had the same results”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“This was a terrible experience. I was sending flowers to my cousin for her 50th birthday and she never received them. They were delivered to the wrong address and left on the street in the hot sun, then a text was sent to her to show her and the flowers looked dead and im sure the chocolates were melted. Never again will I use your service and I was a long time customer.”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.

Posted 1 month ago

“The flowers l picked out was colorful and the ones my friend received was not that. Full of greens but not much on flowers. This is the second time l used Fromyouflowers and l don't think l will use you again . . You need to check out the florist you give peoples orders to. SO DISAPPOINTED.........”

Helpful Report

Posted 1 month ago

Thank you for allowing us to assist you with your order. If there's anything else we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“I placed an order of flowers for my mother in the hospital, they were over 85 dollars for an arrangement I was told they were delivered and got 2 email confirmations, stating they were delivered I called the Hospital and checked with the front desk and also with my mothers nurse they never were delivered, customer service is hard to understand they do not speak fluent English and I emailed the company and they said our flowers would be delivered by 5 pm today and still no delivery has occurred according to the Hospital. I would never order from this company again”

Helpful Report

Posted 1 month ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 month ago

“The delivery was fine but I responded to an email that promised free delivery for life when I placed this order. That was a lie. I did not receive free delivery for life like promised in the email. What a hoax”

Helpful Report

Posted 1 month ago

Thank you for allowing us to assist you with your order. If there's anything else we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“Delivery was late for the funeral, will not be using u guys.”

Helpful Report

Posted 1 month ago

We are truly sorry to hear that your delivery was delayed, especially during such a difficult time. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“The worst. They didn’t deliver flowers and attempted to blame the recipient, even though, they didn’t even call them. No apologies, no follow up. Birthday surprise is ruined.”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“Paid for same day delivery Driver went without the flowers cause he forgot them Flowers got delivered the day after”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“I ordered these to be delivered last Friday. When I saw the delivery date was today I called to cancel. I was told it was to late to cancel so I told my mother I had ordered but they were going to be a week late. I received the tracking number and it said cancelled. Now I have to tell her they aren't coming at all. Either way was fine but you should tell me how it's going to be and stick to it!”

Helpful Report

Posted 1 month ago

Thank you for allowing us to assist you with your order. If there's anything else we can help you with, please don't hesitate to let us know.

Posted 1 month ago

“The flowers were not what I ordered! For the money I paid. There were old, wilted and an embrassment to me that I would send this to anyone. I have been a loyal customer for many years and now wondering if I will continue to use this unreliable service”

Helpful Report

Posted 1 month ago

Thank you for bringing this to our attention. We’re glad we were able to resolve things in line with your wishes.

Posted 1 month ago

FromYouFlowers Reviews