FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

2.2 Rating 3,332 Reviews

27 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

FromYouFlowers 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stop with your stupid reviews”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that your experience did not meet expectations. We appreciate you bringing this to our attention and giving us the opportunity to address your concerns. Your feedback is valuable to us, and we are grateful that we were able to work with you toward a resolution. Thank you for your patience and for allowing us the chance to make things right.

Posted 1 month ago

“If you have something you REALLY want delivered by a specific time (before noon), even with their 'Expedited Delivery Payment', DO NOT ORDER FROM HERE.... They have failed me THREE different occasions.... Dont know what their relationships are with their local florists, but it ain't happening.... The customer service rep couldn't have cared less when my order is going to arrive, even refusing to contact the florist. Do what you want with your money but im never spending mine here again. And NO, I dont want to talk to you guys to have to explain what the issue was with my order.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We sincerely apologize for the disappointment caused by the delivery timing and for not meeting your expectations, especially after you selected expedited delivery. We understand how important it is for your gift to arrive when expected. We also appreciate your candid feedback, as it helps us identify areas where we need to improve. Thank you for bringing these concerns to our attention and for allowing us the opportunity to address and resolve the issue. We regret that this experience has affected your trust in our service and wish you all the best moving forward.

Posted 1 month ago

“Horrible. Received ugly rainbow flowers that were already dying after I ordered beautiful sun flowers. The chocolate was melted. DO NOT ORDER FROM HERE!! They will not send you what you ordered. Horrible horrible horrible”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that the arrangement you received did not match the sunflower arrangement you ordered and that the flowers appeared to be in poor condition. We also understand your disappointment regarding the melted chocolates. A supervisor has reached out and left both a voicemail and an email to address your concerns and work toward a resolution. We value your feedback and hope to have the opportunity to make this right.

Posted 1 month ago

“Ordered flowers on Monday for Thursday delivery. Was told they would be delivered by 6pm on Thursday. At 530pm on Thursday I received an email that they could not be delivered. They offered to deliver the next day (Friday) for a 20% discount. Problem is, I was going out of town and wouldn't be home Friday. If I wanted flowers Friday, I would have asked for delivery on Friday. A 20% discount to come home to dead flowers on my porch 5 days later is not an option. Moral of the story, if you want flowers from FromYouFlowers on Friday, ask for Thursday delivery and get a discount for late delivery.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We sincerely apologize that your order was not delivered on the requested date and understand how frustrating it was to be notified of the issue so late in the day, especially when the alternate delivery date did not meet your needs. We appreciate you bringing this experience to our attention and the opportunity to address your concerns. Thank you for allowing us to resolve the matter. Your feedback is invaluable as we continue working to improve our service and provide a more reliable experience for our customers.

Posted 1 month ago

“I purchased a beautiful bouquet of flowers for a dear friend in the hospital. What I paid for was not what was delivered. I even added the extra delivery fee to get there by noon. The bouquet wasn’t delivered til 4. And was a basic arrangement after charging I was furious! I won’t ever use this company again. The pictures attached are what I ordered vs what I got”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that the arrangement delivered did not match what was ordered and that it arrived later than the requested delivery time. We understand how disappointing this was, especially when sending flowers to a dear friend in the hospital. We appreciate you sharing your experience and thank you for allowing us the opportunity to resolve your concerns. Your feedback helps us improve our products and services.

Posted 1 month ago

“I ordered a condolence basket of flowers to be sent to a family's residence during a difficult time of loss. I explicitly paid an extra premium fee for same-day delivery to ensure it arrived at the home when comfort was needed most. Unfortunately, From You Flowers completely missed the window and delivered the arrangement late, adding unnecessary stress to an already emotional situation.The issues actually started right when I placed the order over the phone. The person who took my order was incredibly curt and unfriendly. She rushed me through the entire process and wouldn't even allow me the time to review the delivery information I had just given her. Given the sensitive nature of a condolence order, this total lack of patience and empathy was highly unprofessional.When I had to contact customer service later to address the late delivery, the staff remained dismissive. In their defense, after a frustrating exchange, they did eventually refund my extra same-day delivery charge. However, that baseline refund does not make up for the rushed ordering experience, the ruined timing of a sympathy gesture, or the poor treatment from their staff.I would highly recommend ordering directly from a local florist who handles sensitive occasions with care, rather than using this unreliable middleman service.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that your sympathy arrangement was delivered late despite the same-day delivery request, and that your experience with our ordering and customer service teams did not reflect the care and compassion expected for such a sensitive occasion. A supervisor has contacted you and left both a voicemail and an email to discuss your concerns and work toward a resolution. We appreciate the opportunity to address this matter.

Posted 1 month ago

“Paid for same day delivery and got next day delivery. Then the delivery came with 1 balloon instead of the 4 balloons I paid for. They offered a refund when brought up but just not reliable as other big flower companies. I'd look somewhere else if you are looking for a last minute gift.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. We sincerely apologize that your order did not meet your expectations, particularly regarding the delayed delivery and the missing balloons included with your purchase. We understand how disappointing this must have been, especially when sending a last-minute gift. A supervisor has reached out and worked directly with you to address and resolve your concerns.

Posted 1 month ago

“I was very disappointed in the services that I received. I never had this issue before when I ordered flowers. The recipient stated that they had mold on them and that the flowers were broken. I was embarrassed and I know the recipient was not happy about the gift that was presented. It was my first time using your company. To made up for the problem the order was resent and the flowers were broken again. Totally ashamed I had no words. So I will not be using you again when it’s time for me to order flowers again.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We sincerely apologize that both the original and replacement arrangements did not meet expectations and arrived in unacceptable condition. We appreciate you bringing this experience to our attention and for allowing us the opportunity to address your concerns. Your feedback is valuable and will be shared with the appropriate teams as we work to improve the quality of our products and service.

Posted 1 month ago

“Ordered next day delivery flowers. I got a message the day of delivery that it could not fulfill the order. It asked via email for approval to make modifications without any guidance on an alternative. This has never happened with other providers who swap flowers all the time. I received a refund on the next day premium. However, flowers were delivered two days later because of the weekend. I wouldn’t use again if this is how they process orders.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused when your next-day delivery order could not be fulfilled as requested. We understand how frustrating it was to receive a modification request without clear alternative options and to experience a delay that resulted in delivery taking place two days later. A supervisor has contacted you directly to address your concerns and work toward a resolution.

Posted 1 month ago

“The worst flower service! I paid for guaranteed 4h delivery, flowers was delivered in lik 9h! Also Flowers DIDNT LOOK LIKE WHAT I ORDERED! Bouquet looks soooo BAD! I attached photos what they sell and what they delivered!”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize for the delay in delivery and for the disappointment caused by the bouquet you received. We understand how frustrating it is to pay for a guaranteed 4-hour delivery only to have it arrive much later, and to receive an arrangement that did not match your expectations or the advertised presentation. A supervisor has contacted you directly to address and resolve this matter. Please know that your feedback has been shared with the appropriate teams for review and improvement.

Posted 2 months ago

“I ordered flowers on Friday for a birthday gift to be delivered on Saturday. By that evening I called to check the status and was told by the rep. that the driver call the person and didn't get an answer. So was told they would try Sunday I made sure I emailed my phone number as a backup number . I was assured they would be delivered Sunday morning. I called in the afternoon to check the status. First the rep. said the delivery person tried both numbers and no answer. I said "that's not true the back-up number is my number & no one called me" . The rep. put me on hold for awhile came back & said "oh the flowers were delivered ". Well needless to say NO DELIVERY. I called customer service & the rep ask did I want a percentage off and Monday delivery. I said absolutely not. At this point the flowers are probably wilted. Just cancel the order & refund me my money back. Unbelievable!! Please Save yourself the headache. Order flowers from some place else. Not here.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We sincerely apologize that your birthday flower order was not delivered as expected and for the frustration caused by the conflicting delivery updates and lack of communication. We appreciate your feedback and thank you for allowing us the opportunity to address your concerns and process your refund. Your comments are valuable and help us improve our service and customer experience.

Posted 2 months ago

“I paid extra for a guaranteed delivery by 12pm. I even called in on the day of delivery to confirm a delivery by 12pm. Nothing arrived. When flowers did not arrive, I called in again and was being promised a guaranteed delivery by the next day. Unreliable service and empty promises. Stay away”

Helpful Report

Posted 2 months ago

We sincerely apologize that your guaranteed delivery by 12 PM was not fulfilled and that you experienced delays despite multiple assurances from our team. We understand your frustration regarding the missed delivery commitment and conflicting delivery promises. A supervisor has reached out and left both a voicemail and an email to help resolve this matter and address your concerns.

Posted 2 months ago

“If i could give this company -5 stars I would do it. After leaving a review yesterday I got contacted by them with an offer of $20 voucher. I was willing to remove my yesterday's review if they deliver my order today (still 2 days later). Guess what? I've got a notification order was delivered and it was in fact not. Mind you I placed this order 2 days prior the delivery date, provided two contact phone numbers. The company hasn't delivered on time. I then was following up with them constantly and provided an address. They did call the recipient and confirm the address and still hasn't delivered the order while claiming they did. How is that possible with 2 contact phone number and address it is just beyond my understanding. I do order internationally and this is by far the worst absolutely awful experience I have ever had. It's insane how this company does not want to do its job. I am now waiting for the photo proof of the delivery. Please fromyouflowers DO NOT UNDER ANY CIRCUMSTANCES CONTACT ME UNLESS MY ORDER IS DELIVERED DIRECTLY TO THE PERSON. I am seriously considering taking more actions in regards to this. Never ever order from them anything.”

Helpful Report

Posted 2 months ago

We sincerely apologize for the delays, delivery concerns, and frustration this experience caused. We have since spoken with the customer directly and are pleased that we were able to resolve the issue to their satisfaction. We appreciate their patience and the opportunity to make things right.

Posted 2 months ago

“Absolutely the worst! This company is insane and a total scam. They did not deliver the order, did not send any updates or notifications. I had to bother their chat support to get any information whatsoever. They moved the delivery the next day, contacted recipient and confirmed the address and still haven't delivered the order and haven't sent any updates! Just ridiculous. The worst absolutely awful company to order anything from.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize for the delivery delays, lack of updates, and the frustration this experience caused. We understand how disappointing it is to have an order delayed multiple times while receiving limited communication regarding its status. We appreciate you bringing these concerns to our attention and would like to thank you for allowing us the opportunity to resolve the issue.

Posted 2 months ago

“I ordered a certain arrangement but what was delivered was nothing like what I ordered. If you are going to substitute 1 thing for another, the substitute should at least be similar to what was originally ordered.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We sincerely apologize that the arrangement delivered did not resemble the one you selected. We understand how disappointing it is to receive a bouquet that looks significantly different from what was ordered, especially when substitutions are made that do not closely match the style, color, or overall presentation of the original arrangement. Please know that a supervisor has contacted you directly to address your concerns and work toward a resolution.

Posted 2 months ago

“Never will be ordering flowers from here again. I paid for expedited delivery because it was for a birthday, and they weren’t delivered in time. There was no communication so I had to reach out to customer service multiple times to figure out why there was a delay, if and when they would even be delivered that day, let alone once they finally arrived they looked nothing like the picture. I know this company tries to make it resemble the picture to the best of their ability, but it didn’t look like they did at all. The flowers were supposed to be bright and colorful and what arrived was sad and depressing to say the least. Horrible experience and recommend anyone wanting flowers to be delivered that look nice and delivered on time to just order directly from a local flower shop.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We sincerely apologize for the disappointing experience you had with your order. We understand how frustrating it must have been to pay for expedited delivery for a birthday, only to experience delays, lack of communication, and an arrangement that did not reflect the vibrant and colorful bouquet shown on our website. Please know that a supervisor has contacted you directly to address the issues and work toward a resolution.

Posted 2 months ago

“I ordered an arrangement for my girlfriend. They never arrived. Very disappointing.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We sincerely apologize that your girlfriend's arrangement was not delivered as expected. We understand how disappointing and frustrating it is when a gift meant for someone special does not arrive. A supervisor has contacted you directly to review the situation and work toward a resolution.

Posted 2 months ago

“The arrangements are always smaller then what they show in the pictures even when h selected the biggest one”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We sincerely apologize that the arrangement did not meet your expectations and appeared smaller than the product image despite selecting the largest size. A supervisor has attempted to contact you and has left both a voicemail and an email to discuss your concerns and work toward a resolution. We appreciate the opportunity to address this with you.

Posted 2 months ago

“Really didn’t like them they were very small and didnt have the happy Birthday sign on them”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We sincerely apologize that the arrangement did not meet your expectations, particularly regarding its size and the missing Happy Birthday sign. We appreciate you taking the time to share your experience, as your feedback helps us improve the quality of our products and service. Thank you as well for allowing us the opportunity to address your concerns and resolve this matter. We value your business and hope to provide you with a much better experience in the future.

Posted 2 months ago

“Delivery was late. Too many issues”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We sincerely apologize for the late delivery and for the issues you experienced with your order. We appreciate you taking the time to share your concerns, as your feedback helps us improve our service. Thank you as well for allowing us the opportunity to resolve this matter. We value your business and hope to provide you with a much better experience in the future.

Posted 2 months ago

FromYouFlowers is rated 2.2 based on 3,332 reviews