Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 1.90

“Fail ! Twice what i ordered was not at all what showed up . Twice i was do embarrassed . once they gave me a measly credit back that did not even cover the new vase i had to buy or my time , the second time i ordered a deluxe halloween arrangement and a smaller sub par junk was sent . After i made a real big deal they issued full refund but it is not the money . 2 embarrassing fails . Do not expect what you ordered to be what is delivered.”

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Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“The worst decision to buy from them. I made 2 orders of identical flower bouquets for an event and they arrived completely different. I called to make my claim. They told me they would send me another one identical to the one I had and that it would arrive on time for my event. However, it arrived when everything was over and it was completely different. In the end, neither one was the same as the one in the photo that I ordered. They are not at all RESPONSIBLE and they do not meet the delivery schedule.”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“The flowers were nothing like what I ordered! I was so mad that my sister received crappy flowers on her birthday! I should get a full refund, that is how terrible they were as you will see in the pictures!”

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Posted 2 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 months ago

“Placed an order on October 3rd for a delivery date of October 8th, The flowers were never delivered (I was told they didn’t have a florist in the area that could deliver on the 8th) offered to deliver on the 9th ???? I had already had an issue with a previous order and I reminded them numerous of this order! I requested a refund which I will hopefully receive..This was supposed to be a surprise for a 60th wedding anniversary!!! So extremely disappointed… You really need to try and do better…”

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Posted 2 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 2 months ago

“Horrible outsourcing service that does not fulfill expedited orders and delivers the wrong flowers. Save your money and time, go local.”

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Posted 2 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 2 months ago

“Thought this florist was a local one only to learn they are in Connecticut and we are in Florida. They use a local florist and should be more careful on who they use. I was embarrassed when my friend sent me a photo of what she received even though she said they were pretty. Nothing like picture I ordered. Looked like someone just grabbed a bunch of same flowers and shoved in vase, not arranged. Awful and a waste of money!”

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Posted 2 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 2 months ago

“By far the most aggravating experience ever, and the last time I will ever use this company. I ordered flowers this morning for same day delivery only for the recipient of them to not receive them until now only because I talked with someone online and then over the phone. I understand that this was an issue stemming from the florist not answering the company's calls, but I was told on the phone that they would then arrive tomorrow instead but the bouquet would be upgraded. Not even 10 minutes later the recipient of the flowers receives a call that they are now on their way and the company had no clue and at that point wasn't helpful. Very frustrating- save your money.”

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Posted 2 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 2 months ago

“If I could give From you Flowers a zero, I would. Not only did you not deliver same day flowers with your "extra fee", you then sent a photo of someone else's name and address as proof of delivery. HIGHLY UNPROFESSONAL and quite dangerous during the times we live in. Does anyone want their personal information sent to strangers?! I would 100% NOT do business with FROM YOU FLOWERS again, and I highly suggest if you don't want to be disappointed OR have your information frivolously sent to strangers that you do not use them either. The manager wouldn't even comply with trying to set this straight and correcting things. RUDE. I will be putting this review all OVER the internet. HIGHLY DISSATISFIED.”

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Posted 2 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 2 months ago

“Awful service, never delivered and never refund.”

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Posted 2 months ago

“DO NOT ORDER from this company. Twice in a row now I've been severely disappointed with the arrangements. Ordering flowers online with any company is a crapshoot as you never know what you'll get but with this company it can be expected. They'll offer you 25% refund which is also unacceptable, I want what I ordered, not crappy substitutes. I would recommend just buying flowers in person these days.”

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Posted 2 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 2 months ago

“They do an excellent job!”

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Posted 2 months ago

We appreciate you taking the time to post about your experience.

Posted 2 months ago

“Your company claimed they delivered the flowers two days ago, but they were never received and I was charged for them. I will never order from your company again!”

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Posted 2 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 2 months ago

“The wrong flower arrangement was sent to my wife. I did not follow up because I was so annoyed and she asked me not to.”

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Posted 2 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 2 months ago

“Very disappointed , the composition delivered was not same as I ordered . White lilies were painted with light blue color . Terrible ! Very cheap look.plus a plastic blue and orange bow was and to the arrangement Awful! I specifically ordered the blue vase , but it was not delivered. Regular clear vase was delivered. Very disappointed Poor service”

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Posted 2 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 months ago

“Delivered on time but flowers looked nothing like the picture. Most flowers weren’t even bloomed”

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Posted 2 months ago

A supervisor has contacted you and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 2 months ago

“The quality of the flowers was bad. I ordered the premium set which should have been larger but got a small spray. It looked sooooo cheap!! This was so embarrassing to me to have out on behalf of my name. Never again!!”

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Posted 2 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 months ago

“The flowers looked nothing like the photo”

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Posted 3 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

“Picture depicted online and the actual delivered product was completely different. The flowers were broken and a complete disappointment as this was gifted for a special occasion.”

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Posted 3 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 3 months ago

“Flowers delivered for my wife’s 40th were pretty sad. Unopened Lillys , sparse arrangement on the other 2 bouquets. If the quality of the flowers was an issue, someone should have reached out .. normally a good service, first time using in cape cod”

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Posted 3 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

“Flowers sent had clear vase instead of orange and there were no sunflowers in bouquet as in pictures. Very disappointed. This happened once before too.”

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Posted 3 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

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