Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

“Looked nothing like the overpriced bouquet I paid for. Plus it was supposed to be a surprise and they wouldn't deliver unless she was downstairs”

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Posted 6 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 6 months ago

“I ordered a basket with flowers and you sent something that did not even resemble what I ordered not to mention is was poisionus to cats. You said you would send another gift but didn't I had to call a second time. NOT HAPPY WITH YOUR COMPANY”

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Posted 6 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 months ago

“Easter lily had a $ 14.95 sticker on it and most of the blooms died never opening. Pretty sad since I paid $63.00 for it.”

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Posted 6 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 months ago

“My daughter said flowers were almost dead by the time she received they were delivered on sat instead of Friday”

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Posted 6 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 months ago

“I sent 3 different plants/flowers recently And was disappointed in the quality of the bouquet that was sent to the Brodhead, WI address. $70 for delivery of a disappointing choice of flowers. Will not be using your service again. I can do better by choosing flowers at the grocery store and delivering them myself which I most likely will do in the future. The other two purchases that day were fine.”

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Posted 6 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 months ago

“Casket floral spray was never delivered to mortuary as stated by Fromyouflowers (3rd party) and did not deliver proof of delivery as promised (photo) by representatives. After much discussion (language barriers), over period of several days, agreed to refund payment. This is unforgiveable!”

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Posted 6 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 months ago

“I ordered expedited delivery two days prior. The flowers arrived sometime after 3:30PM when they should have been delivered by noon. Even more disappointing, I ordered the Deluxe Special Moments and my partner received something less than the regular.”

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Posted 6 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 6 months ago

“Terrible. 1st they advertise FREE RELIABLE DELIVERY No surprises at checkout. We deliver with care, on time. I ordered Wednesday lunch time. Delivery was Friday afternoon at a cost of $20. 2nd I ordered the 12 Dazzling Gerberas. What I got was a bunch of tired looking roses with a sprig of baby's breath. Very embarrassing! 3rd. I contacted them to let them know I was unhappy and CRICKETS not even an acknowledgement. Would give negative stars if I could, do not bother with this company! Pics uploaded to show what I ordered -v- what I got.”

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Posted 6 months ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 6 months ago

“TERRIBLE service! My mom has been sick in the hospital and I ordered flowers FOUR days ago, including paying for expedited service. It is now four days later and they STILL have not been sent out for delivery despite me sending multiple consecutive emails to the company. Not only did they assure me it would be sent out today, they keep making promises that it will be delivered and still nothing has been sent. They are extremely unprofessional and the lack of effort in upholding their services is astonishing and unacceptable. I absolutely will never use their services again and to everyone else - STAY AWAY if you want timely flower delivery. At this rate, my mom will probably be discharged from the hospital before the flowers ever get to her...”

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Posted 6 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 6 months ago

“Terrible customer service. After a death in the family, I received a package with no order number and no card and no identification as to who sent it. I reached out to fromyouflowers.com to ask so that I could thank the sender. I gave them my address and the UPS tracking number as well as the return address on the package. They could not tell me who purchased the gift of food. I have no way to thank the sender. Absolutely terrible.”

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Posted 6 months ago

“I ordered sympathy flowers. I upgraded my order and they sent out a small arrangement not the upgraded arrangement. They said that they would resend out the upgraded bouquet but never did. Plus they never gave me back the full upgraded amount of money that I spent. Finally they just stopped answering my emails. I wasn't satisfied with the arrangement, or their reimbursement and communication. Don't bother using them if you serious occasions when the bouquet really matters.”

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Posted 7 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 7 months ago

“I ordered same day delivery for my friends birthday flowers and they didn't deliver them, I called to ask why it hasn't been delivered and the lady on the phone faked that she couldn't hear me and hung up on me, so I called again and she again lied and said she sent an email out saying courier issues which again is untrue as no email was sent to me, they also have my phone number, which they didn't call to tell me of any issues. Ruined my friends birthday surprise.”

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Posted 7 months ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 7 months ago

“I would like to put 0, but I cannot. Awful delivery. Been trying to ship an order for ONE FCK WEEK. Was speaking to Financial Dep-t, to Supervisor for a couple of times. Was assured that it will be delivered the same day. It wasn't for the first day, it wasn't for the second day. On the third day it was updated, that delivered. Guess what notification I received after 3 DAYS? - Yes, it HASN'T BEEN DELIVERED. Awful service, unprofessional company, would never recommend anyone to order anything there. The order was for a birthday.”

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Posted 7 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 7 months ago

“1 star only cause no 0. Useless site, I ordered flowers to be delivered on day of funeral these guys delivered it the day after. I called numerous times to get status, they kept telling me they had proof of delivery and will send it. I wanted hours and called multiple times. I kept calling the funeral homeas well, they confirmed the flowers just got delivered. I called these folks back and the agent said yea we just delivered it and I have proof without paying attention that it was after delivery date. Anyway, he proceeded to offer my 20% refund, I told him I was recording him and that if he doesn't return my money I will filea claim. Then he said ok 50% as if it was my fault they didn't deliver on the day off.when he realized I wasn't joking,he agreed to full refund. Its been days, i still dont have my money in my account yet. Avoid these people, they are not good.”

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Posted 7 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 7 months ago

“I am so disappointed in your service. I ordered two different bouquets and paid for them. They were supposed to be delivered together that day to my cousin at Western Arizona Medical Hospital in BullsHead, Arizona. They were not. One WAS delivered that day, apparently the other one was delivered the next day, BUT not to my cousin’s room until the next day. And… one bouquet’s card was correct, the second card did not have what I asked to have, even though the sales person read it back to me correctly. It was all very frustrating.”

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Posted 7 months ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 7 months ago

“Terrible service, flowers not delivered Rang the company 8 times they still cant tell me where my order is Kept saying they would email the florist and get back to me never gor back to me”

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Posted 7 months ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 7 months ago

“I did not receive the flowers that I ordered. My daughter received yellow, White and Rose flowers. I ordered just White and Rose colored flowers. The vase was also wrong color as well as the bowl Plus the chocolates that where suppose to come with the order did not show up. The card was empty. My daughter did not know who the flowers where from. I email customer service the next day after Saint Valentines day and have yet to hear from them.”

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Posted 7 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 7 months ago

“flowers were not as promised and looked very cheap, the customer servce was awful when i called and asked for an estimated delivery time when the flowers said they "arrived" at one but werent delivered till 5pm.”

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Posted 7 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 7 months ago

“I ordered flowers for my mom’s birthday. I paid for a Premium Cotton Candy bouquet. The bouquet was delivered on time, however, I definitely do not see that the photo of the bouquet on the website looks anything like the bouquet that was delivered. Although my mom liked it ( she would never say otherwise) I am very disappointed. I will not purchase fromyouflowers.com again.”

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Posted 7 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 7 months ago

“Very bad experience. I ordered for valentines day and surprisingly the recipient has still not received the flowers. we called to follow up the day after valentine and we were told by a call rep that our order did not even exist. After several emails and messages , our order was marked to be delivered on 16th Feb 2026. i received an email saying the flowers have been delivered only to call the recipient and she had not received any package . Not even a call. I have made countless efforts to find out the whereabouts of my flowers and if it will still be delivered . I keep getting the same feedback . "We will reach out once we are able to contact the local florist". This has been a very bad and disappointing experience. Bad customer experience. I wish i could give zero stars.”

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Posted 7 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 7 months ago

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