Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

“Still not delivered after 4 attempts! They keep promising me delivery but it’s too late for Ch! HORRIBLE SERVICE..DO NOT BUY FROM THEM,”

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Posted 9 months ago

A supervisor has sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 9 months ago

“Terrible experience. Delivered brown flowers with a broken vase. Sent replacements that were not the set I ordered. Do not speak english.”

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Posted 9 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 9 months ago

“My wife ordered flowers for my daughter after a miscarriage, flowers didn't look anything like what was ordered and the flowers looked a week old. They gave us $15 back on a $60 order. Just say no to this company.”

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Posted 9 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 9 months ago

“Promised delivery of a Christmas flower gift in a Saturday, told at the end of that day it could not be delivered. Promised delivery the next Monday. All day Monday I messaged them asking when it would be delivered to my friend in Sebastian, Florida. Promised it was on the way. At the end of the day Monday was notified they “couldn’t find a florist” to deliver my order! Now they are promising delivery tomorrow, Tuesday December 23! What a joke! AVOID AT ALL COSTS”

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Posted 9 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 9 months ago

“I am very disappointed about the flowers I had ordered. They didn't even look half as good as the picture I ordered from online.”

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Posted 9 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 9 months ago

“Wrong arrangment paid $100. for a christmas tree arragment did not get what i paid for. could not understand customer serivice genntlemen i want my arrangment I ordered Please. im having a dinner party”

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Posted 9 months ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 9 months ago

“Flowers were not delivered to my daughter on Saturday December 13, 2025. Gave notice to the Company but have not received any resolution.”

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Posted 9 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 9 months ago

“The roses were delivered on time but were wilted and had brown edges.”

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Posted 9 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 9 months ago

“Flowers were very, very disappointing. They were possibly left in an outside vehicle and got too cold. When one opened, it died by the end of the day. Not happy with this service. They were for my Mom as an early Christmas present - she was home when theybwere delivered.”

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Posted 10 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 10 months ago

“Vase very small with more carnations than roses, half were not open. for $80.00 I expected a nice presentation”

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Posted 10 months ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 10 months ago

“Ordered flowers for a 45th anniversary that were to be delivered on Saturday, got notification on that Saturday the flowers would be delivered on TUESDAY. 3 days late”

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Posted 11 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 11 months ago

“I ordered the Premium bright and Sunny birthday bundle! The flowers came broken and they look like they were dying. I called put in a complaint they resent another order which looked a little bit more alive but again it was not what I ordered! The website shows beautiful full arrangements and what was sent was pathetic! I called twice put formal complaints in and finally was issued a full refund! You cannot advertise beautiful full arrangements and send garbage that is false advertisement!”

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Posted 11 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 11 months ago

“Horrible horrible horrible in every way. I ordered flowers once again from From You Flowers thinking things were different. Paid extra to have the flowers guaranteed to be delivered to my fiances job by noon as she got off at 3. Well, low and behold at 2pm I notice it's still not delivered. No call, no email, no customer care reaching out to inform me about the delay. So I call at 2pm as well they say the delivery is in route. Come 3pm no delivery still and my fiance is leaving work, so it won't be possible to receive the delivery I paid extra to be delivered by noon. I call and they say they'll now have it delivered to my house. That deletes the whole damn purpose. I could have gone to the store bought flowers for half the price and had them waiting at home. No partial refund, nothing. They say it'll be at my house by 6pm. It went from delivery to her job by noon to now it'll be 6pm at my house. I asked to have the florist company's name so I could review them but they won't give that info out because it's such a big secret because they know they have crappy companies working with them and if people knew who the companies were they'd be showing up to the store front itself. I'm extremely disappointed and I will be leaving this on all review platforms. Awful.”

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Posted 11 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 11 months ago

“Hi!, good afternoon. I ordered a floral arrangement, and they delivered a completely different one than the one I ordered. The order numbers also don't match. I'd like a refund or to return the original arrangement I ordered. Thank you.”

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Posted 11 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 11 months ago

“Incompetent”

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Posted 11 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 11 months ago

“Order delivered was not what was ordered. Vase orders was milk color.. received clear vase. No indication of a company order as left on ground of porch looking like arrangement made at home. No professional look. Not pleased at all! Do not plan on ordering from your business again!”

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Posted 11 months ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 11 months ago

“My sister-in-law was in the hospital and I sent flowers which were not delivered until 6 o’clock at night. She was ready to go home by the time they got there. The arrangement did not look anything like what I ordered. I paid $74 and could’ve gotten the same arrangement at Kroger for $35. I will never use them again.”

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Posted 11 months ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 11 months ago

“WORST SERVICE / CUSTOMER SUPPORT EVER. THEIR TEAM CAN'T EVEN SEND AN EMAIL TO INFORM THEIR CLIENTS THAT THEY DECIDED TO CANCEL AN ORDER FOR NO REASON GIVEN. CAN'T ADD PHOTOS BECAUSE I RECEIVED NOTHING”

Helpful Report

Posted 11 months ago

We sincerely apologize for the frustration you've experienced with your order. Your feedback is important to us, and we are committed to improving our communication and service. Please reach out to us directly so we can assist you further.

Posted 11 months ago

“The flowers were cheap and haphazardly done”

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Posted 11 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 11 months ago

“My order didn’t get delivered until close to 5pm to my boss’s work for boss’s day- she had already left.”

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Posted 11 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 11 months ago

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