Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.22

“The flowers I sent arrived on time but looked nothing like the picture of the bouquet I ordered. There were lots of flower buds but only a couple open flowers and 3 days later, the buds still have not opened. I called to complain. I was told a new, more accurate bouquet would be sent the next day. No replacement bouquet arrived. I called to complain again. Another replacement bouquet was to be sent the next day. That obe never showed up either. I called again to complain. Supposedly another bouquet is to be sent by a different florist. I advised that if this replacement bouquet did not arrive or arrived again not looking like the online picture that I wanted my money back. This has been an embarrassing and frustrating experience!”

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Posted 7 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 7 months ago

“Terrible company. Flowers arrived at 9 pm on Valentine's day. I paid for twenty tulips, which were half dead and sagging inside of a box. An embarrassing gift. I called to complain and their customer service agent offered a twenty percent refund. Yet they only refunded my account ten percent of the price. Very dishonest company with incompetent distributors. STAY AWAY FROM THIS BAD COMPANY. YOU HAVE BEEN WARNED.”

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Posted 7 months ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 7 months ago

“My boyfriend ordered me Valentine’s Day flowers and he spent $97 for flowers that doesn’t look anything like the picture he saw online. The company spelled my name incorrectly and they delivered to the wrong address after he had gone in to change the address the night before Valentine’s Day. I understand him changing the address was kind of last minute but it still was changed and we were told that it would get delivered to the updated address. I feel like he wasted his money and could have gotten way more for this money somewhere else. Also they did not give him an option to pick the color of my vase. So the shop chose purple and I hate purple, the shop also chose purple flowers and I hate purple flowers as well. Also the chocolate was dark chocolate. I hate dark chocolate but he said it didn’t give him a choice to choose the type of chocolate. He assumed it was milk chocolate. It would have been nice to give the buyers an option especially because the price is so steep. I hope he never orders from this place again. Such a disappointment”

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Posted 8 months ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 7 months ago

“Ordered a bouquet for valentines whilst I’m working away, valued over $85, consisting of roses, carnations and some greenery. What my wife received was 90% greenery, 2 roses and 6 carnations with a note that looked like it was written by a child including crossed out errors. In their defence they gave me a full refund but highly disappointing when a thoughtful gesture ends up looking like it was stolen from someone’s compost pile. I’ve included what it should have been vs what my wife received, honestly their suppliers must be a mess!”

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Posted 8 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“Well this isn’t much of a story because I cannot believe I paid $70 for the worst bouquet of flowers I have ever seen. Every flower had major flaws, weak stems and multi color dye stained on white leaves of the lily’s. My wife already saw them and chuckled at the lack of love shown in this bouquet. Everyone is much better off going to the nearest quick mart and grabbing the cheapest bouquet of flowers for $6.99 and getting 3x the flowers and 10x value. Not happy at all and will never use this service again”

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Posted 8 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 8 months ago

“One and done for me I entrusted them to send a Valentine’s arrangement to my wife. Nothing worse then seeing the disappointment on your wife’s face when she received wilted frozen flowers, Sticking with local florists from now on.”

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Posted 8 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“The arrangement did not come in the vase that was pictured. Several flowers were broken off when the arrangement was delivered. There were no full size roses , just spray roses mini carnations and some alstromeria ...very little greenery. the flower stems were cut so short that everything was just jammed in together making the arrangement look a lot smaller . There was no water in the vase. Some of the roses were brown around the edges and flopped over and some of the greenery was white so they looked like they would be dead by tomorrow and Valentine's Day is 5 days away. . From you Flowers insists on using a florist thats right down the street even though they've been told that they do a poor job and that the designer obviously doesn't have the experience, The place used to be good l back lin the day but it's not now. With the amount that we pay for delivery they should be able to use any florist in the County and have and have something nice.iIt's kind of disappointing when somebody gets an arrangement and it's a big flop. Font use FromyouFlowers online. Use someone.local that you know is trustworthy and does good work. Unfortunately I couldnt because I'm disabled and had a recent accident causing several.injuries . I should've saved my money...Could have had someone get better Flowers from a local grocery store...they were for my 96 yr old Mom who's not doing too good.”

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Posted 8 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 8 months ago

“Not happy with last order. The arrangement and flowers used were different from the picture ordered.”

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Posted 8 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“Took a week for flowers ordered and promised the next day. Terrible customer service.”

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Posted 8 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 8 months ago

“horrible avoid it, do not order from here!!! the arregments did not look like the picture in the internet they place more green then the flowers itself..broken and old flowers...”

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Posted 8 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“I don't think I will order flowers from you anymore. They got there on time but they were so jamed in the vase that several of the roses' stems were broken. Not very happy at all.I wish you would do something about that!”

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Posted 8 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 8 months ago

“Misleading information and poor bouquet The website indicates that they do delivery on every order. Once I chose the flower arrangement I went to check out and had to pay for delivery. They say same day delivery incurs a fee if the order is before 2pm I ordered around 1pm and I had to pay delivery The arrangement was not delivered the same day instead the day after To my disappointment the bouquet I ordered was very poor and nothing compare to the photo in their website The work ethic of this business is terrible. Many misleading information I raised the concern and they said that they will give me $20 store credit I explained that due to the terrible experience I do not want to get credit as I won’t purchase from them in the future They sent me another email offering the same and claiming the arrangement was consistent with the standards. I suspect their standard are very low and different to what they show in their website. Please do not buy from this company if you want to avoid disappointment See less”

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Posted 8 months ago

We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.

Posted 8 months ago

“Delivery driver took flowers to wrong house. I wrote down the gate code and he did not even enter the gate. spent hours trying to find the flowers”

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Posted 8 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“I ordered 2 dozen red roses. 1 dozen white roses weere delivered. The company didn't seem to care about the huge mistake that was made. They offered to resend the order. But, the momentous occasion had passed. I will not use this vendor again!”

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Posted 8 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 8 months ago

“Flowers delivered were of low quality and did not match the photo of what was advertised. The flowers began to wilt within 5 days even after providing the recommended supplements for the flowers. I have ordered flowers from the site before and am disappointed in the recent order.”

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Posted 8 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“I was very disappointed in my delivery. My delivery was supposed to have a get well ballon and a message also and it was not with the flowers.”

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Posted 8 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 8 months ago

“Very, very small bouquet of flowers. Not what I paid for. Will not use again.”

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Posted 8 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance

Posted 8 months ago

“the flowers were not fresh, some were dead, qty was not as per the pic shown, very very safd that i ordered, it was a proposal bouquet and it spoilt the event for me”

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Posted 8 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance

Posted 8 months ago

“I ordered my flowers well in advance, I paid for morning delivery and I spoke with them on multiple occasions because I kept getting emails confirming delivery ( in advance of the actual date of delivery ) and they still got it wrong. They did not do a morning delivery, they sent to wrong address and the size of bouquet was not worth the money I spent. I highly recommend you don’t use this company.”

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Posted 9 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 9 months ago

“I ordered a beautiful arrangement for my wife for our 50th wedding anniversary and it did not come on the date I requested. Quite the disappointment!”

Helpful Report

Posted 9 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 9 months ago

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