“Ordered Mother's Day flowers with a bait on switch on delivery date because florist was not going to be open. Called and was to receive credit for inconvenience- no credit received and order was cancelled completely. They offered for different arrangement to be sent with delivery date 2-3 days past original with no pic/idea of what was being sent. Should have read reviews! Will never order from this company again!”
“This is the second time ending in dissapointment. Orded mothers day flowers 25 days in advance and again didn't make on the delivery date. If you want your flowers delivered on time. I would reccomend using another company. Quality of product is TBD for the obvious reason of not having them. Very disappointed. Would leave a zero star review if possible.”
“I received an email that the flowers were delivered. It’s been two days and they still haven’t received the flowers. I called them and it looks like now they won’t receive them until tomorrow which is four days after the expected delivery. I should not have used this company. I should’ve read the reviews.”
“Terrible, unreliable Company. The flowers never showed up. I ordered them well in advance for Mother's Day. Scheduled to have them delivered on Saturday and my mom never received them. Would never recommend this company. They said they would issue me a refund, hoping this site is not a scam, and I do get my money back.”
“Worst service every, $14.99 delivery fee $2.99 same day same wknd fee whatever that means. Mothers Day delivery never received. Sad and Pathetic service”
“Flowers were delivered on the wrong day and were completely different from what ordered. Three of the roses in the arrangement were dead. When I asked for a refund they said they would give me 20% back and when I said no they upped it to 30%. Then I spoke with a supervisor who said she would give me 50% back and deliver knew flowers on the date I originally requested but there was no proof of the new order so I asked for a full refund. After hours of this they finally agreed to give me a full refund”
“I made 2 orders for Mother's Day and paid 9.99 for each order to ensure on time delivery. One was made on time, the other is scheduled to be delivered today, 2 days late. I chatted with someone at From You. They use overseas support. They told me the delay was because of the carrier and that they would check into it. Here's my problem. I purchased the Flowers from From You, not the carrier. From You chose the carrier. They don't get to defer blame to the carrier when deliveries aren't met. They picked the carrier. Also, when I asked for the delivery charge to be credited, they offered me a coupon instead. Now why would I want a coupon for a future purchase when I had problems with this one. I told the agent I preferred the credit. We'll see what happens. I am not at all impressed.”
“From you Flowers failed to deliver flowers on time. Their apology email makes me think their strategy is to promise on-time delivery, take your money, then delivery whenever. I feel scammed. I'll never use them again.”
“It would’ve been a beautiful surprise from my daughter, who sent me flowers from overseas on Mother’s Day. Instead, what I got was a bunch of crushed blooms delivered in a crushed box with a small box of melted chocolates because it was left at my door in mid afternoon heat of 90+ degrees.”
“Well, it's 6:30 pm on Mothers Day. No flowers. Flowers were ordered 5 days ago, plenty of time to deliver flowers on Mother's Day, plus paid an additional fee. Customer service said order was canceled due to being in an undeliverable area. Undeliverable in a city? It's not like I live out in BF Egypt. Ruined my wife's Mother's Day. My daughter was excited to see the flowers we ordered. To offer a refund is a cop out. I want my order, and I want it on time. If you can't do that, don't tell people you can, especially on Mother's Day!!!! I will never order from this company again. I will leave a negative comment everywhere I can.”
“I ordered flowers for a funeral to be delivered 5 days later at the funeral parlor. The flowers were not delivered and the following day when I called to inquire as to what's happened, the customer service agent on the other line asked if they could deliver the flowers the next day which would be 2 days after the burial. I thought his question was out of place and tone deaf. I would never order from you flowers ever again and as far as I am concerned nobody else should.”
“I had the worst experience ever. We ordered Mother's Day flowers that never showed up. We got the runaround, first being told they were delivered, then told they were not delivered and actually reassigned to a different florist too late in the day to deliver Would never order again.”
“Ordered Mother’s Day flowers for my mom.
Delivered to Florida, they got shipped from VA in a box. Not nearly as “full” as the picture stated. Didn’t even last 24hrs. Cost me $71.66 they refunded me “50 percent” which to them was $23.54. Do yourself a favor and order from a florist and don’t make the mistake I did.”
“Don't order "fromyouflowers" on important holidays (e.g. Mother's Day) - although the site promises delivery 5/9-5/11, IT DID NOT! You have to check and ask for a redelivery, at the soonest, 2 days later! The point of a set delivery IS TO DELIVER AT THE SET DATE, which the company FAILED. Don't order from them if you have a special date in mind!!! ZERO STARS”
“Flowers received was nothing like I paid for. They said they would give me 20% credit when the Flowers that were delivered was only about 20% of what it should have been.”
“Shame on them. I ordered FRESH flowers for my mother, to be delivered by 5/11. They were shipped via UPS on 5/8. Won't be delivered until 5/12; a day late. Being in a box, no air conditioning from Pennsylvania to Florida. Seriously!!!! They will likely be dead. When I contacted them , they credited my card $11.98 credit on a $84.50 order.... For dead flowers that will arrive late. I chose a different arrangement, not the one I liked more, just to ensure they would get there on time. From You Flowers used to be excellent. This is definitely not excellence. I no longer recommend using them. Disappointed to say the least.”
“Ordered the rose and lily bouquet for Mother’s Day and my mother received measly little sunflowers. Not even close to what I ordered. So disappointed”
“worst experience ever! I can’t see my mom this year and flowers was my only attempt at making her day, she loves flowers, especially purple ones. I ordered a purple bouquet for her and here it is Mother’s Day and they are not able to locate the status of my order, even though I have an email confirmation and the agent that I spoke to got silent and eventually hung up when he was unable to assist me! So again, here I am on Mother’s Day with no deliverable flowers! Currently in the process of figuring out how to get a refund, but at the end of the day Mother’s Day has been ruined and there’s no making that up!”
“Spend $80 for Mother's Day Flowers. First delivery the roses were brown and wilted. Second delivery was even worse. Brown and wilted roses and half of the flowers were broken. Never again will I order from this company. My Mother's Day gift for my mother was ruined.”
