“Working with Cody on the engraving was awesome quick responses and nail exactly what we wanted for our wedding party gifts. Everything was awesome and will not hesitate to order through them again”
“Not impressed. 2 hours after I put a cold can of pop in my FrostBuddy Universal Buddy 2.0, with about 1/4 of it gone, it is 10 degrees warmer then when I put the can in. Better then sitting out but not as good as advertised.”
“I had gotten one of these for my birthday a while back and absolutely fell in love so I then ordered one for my brother recently and am so pleased with everything from all the options, the timely shipping, and the customer service they really do make it the best experience and I highly recommend ordering from them if you are debating!”
“I ordered my first Frost Buddy on 4/23/2023 as a Mother’s Day gift (what the item was also promoted as). I write this it is 5/24/2023 and I still have not received my cup nor any shipping notice/confirmation.
I had several interactions with the customer service team. While they were polite and responsive, the fact that here it is over 1 month from when placed my order and I still haven’t gotten my cup speaks volumes. Also, I was anticipating to receive the color cup as displayed in the item description (black) but due to a supply chain issue, they couldn’t make the customer happy and give them what they ordered. I had to pick another color, none of which I liked.”
“I absolutely love my frost buddy, and want to get a to go buddy. They keep my drinks cold & I love the versatility of each item. Definitely will be a continuous customer. These also make great gifts as I gave my mom one for mother's day.”
“Great product, keeps my cans extremely cold. Love that it fits different sizes. Had to wait an extra week or so for the particular model with the yankee logo but love it!”
“This cup makes your drink colder than it was even when you get it from McDonald’s. I got a large McCaffe frappe. I got it shortly before 10 AM went to work and by the time I got off at three they were still ice in it like a frappe should have and it wasn’t water down, it was just like I just picked it up from McDonald’s. That’s how awesome it was.”
“Their products are fantastic but fulfilling orders in a timely fashion has proven difficult. I order 2 items (buddy of the week) on 4/23/23 for Mother's Day gifts, received one on May 9th after complaining. Contacted them about the other and they made me wait until May 21st to start a replacement order. Had better service at Christmas time.”
“This was a gift but it looked like it was old and used. The boxes were ripped and smashed. I was very unhappy and ended up not giving my bosses the mugs. Presentation is everything and this was absolutely unacceptable gift”
“I was excited to try this product. The versatility was the draw. Unfortunately, the insulation properties of the Frostbuddy do not live up to the hype. Compared to the Bruemate, it does not keep beverages cold as long as the Bruemate. This is a big negative and why I only give it 3 out of 5 stars. Need improvement in the insulation properties area to compete.”
“I was skeptical and was half expecting to return it. I am happy to say that my assumption is trash. Frost Buddy is amazing! I absolutely tried everything and it works as intended. Perfect for drinking Monster at work to drinking a beer in the garage.”