Fullhouse Reviews

Name: Fullhouse
Address: 14, Kaki Bukit View,, Singapore
Rating: 4.69

4.7 Rating 503 Reviews

92 %

of reviewers recommend Fullhouse

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Phone:

31385353

Email:

nicholas.ngin@fullhouse.sg

Location:

14, Kaki Bukit View,
Singapore
415950

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Fullhouse 5 star review on 5th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contact number provided but no one answer. Leave number but no one get back. Email no response. Has been 2 months. Shop closed. Feel want to be scammed? Try buying from here.”

Helpful Report

Posted 2 years ago

“We placed order for 2 sets Beds/Mattresses; 2 sets wardrobes in early November/2021. Patiently waited for delivery as planned for end Dec/2021. We have 3 family members tested Covid19 positive on 3 different dates. This had also affected delivery. Coupled with delay in stock arrival, we just received the wardrobes today. Prior to actual delivery, we had some disputes/conflicts with FullHouse staff. Fortunately, we were able to discuss the inconveniences FullHouse and us as customer face and with mutual understanding and clarifications explained, we’re glad that the deal was transacted and completed and achieved satisfaction. By the way, I had patronised FullHouse in year 2019 and am a returning customer. Yes, I’ll recommend my contacts to FullHouse whenever anyone requires furniture products. Last but not least, the entire team: sales staff - Bosco and Sebas; and delivery staff provided good service and achieved high level customer satisfaction.”

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Posted 2 years ago

“Salesperson Cruise Tang is very friendly, not pushy and follow through our order. Sms was sent the day before delivery. Delivery called before coming over. Good service.”

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Posted 2 years ago

“Thank you!! Impressed by the speed of helping remove the old sofa and placing the new sofa in place in minutes!”

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Posted 2 years ago

“Item delayed twice. Asked for stand-in replacement due to delays. Was offered a white coffee table set, but delivered a pink & grey set. Totally matchless with concept & colour of our company. Follow up from salesperson was lacking with lacklustre attitude & unfriendly. I had to constantly call to check for updates. By far one of the most unpleasant experience encountered. You can be sure, Fullhouse won’t be on my recommended list to others.”

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Posted 2 years ago

“Take full responsible and work a rapid alternative solution for any delay”

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Posted 2 years ago

“Good delivery but long long waiting time”

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Posted 2 years ago

“The legs are not balance but your staff ask us to use 1st.”

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Posted 2 years ago

“Efficient delivery and installation”

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Posted 2 years ago

“Great service on time and fast fixing the furniture very professional”

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Posted 2 years ago

“Fullhouse has taken full payment and yet cannot deliver the products as promised despite months of chasing. Sebas has not being honest in his sales to the customers and always painted the picture that they can deliver the products. Sales team lead, Jaedon, has continuously avoided attending to customers reminders, chasers, enquiry with regards to fully paid orders. Fullhouse is scam shop and a disgrace to the local Singapore furnishing industry with such bad service.”

Helpful Report

Posted 2 years ago

“Our visit to your showroom was a pleasant and happy day. We finally found a suitable and reasonable price side table for my son room.Helpful staff and good service”

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Posted 2 years ago

“My bed hydraulic is faulty since May 2021 and until now the issue is not resolved. Hello#1254 and Request#8826... I have purchased 2 beds and would like to purchase more for my new house but the after sales services make me seriously reconsider my options...”

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Posted 2 years ago

“The delivery timing was really on the dot. Fullhouse capture delivery timing very well. The delivery personal will call you 30mins prior to their arrival, and also sms to inform you on their estimated arrival time after the call. Very well done. Highly recommended.”

Helpful Report

Posted 2 years ago

“I bought a L-Shape 3 seater sofa, the quality of goods delivered is satisfactory but it was a very long wait for me (about half a year). The sales person did not inform me of the delayed delivery until I made my full payment as requested(usually furniture shop will only request for a deposit) . This is not the correct business ethics the sales should practice. It is the customer's own decision whether they wish to accept the deferred delivery.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Ordered an 8 feet wardrobe. Satisfied with quality of product but shipment was delayed by two months. company also requires full payment upfront instead of placing deposit, unlike some other furniture stores. Will not recommend if you need your purchase urgently”

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Posted 2 years ago

“Good good good”

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Posted 2 years ago

“Total disappointment Item was delay for few month, DO NOT Recommend if you need the furniture urgently. Actual day delivery another total disappointment. Book the morning slot 9am to 2pm. Item was delivered 4.45pm. So what’s the use to book and wait stupidly at home ?”

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Posted 2 years ago

“Although waited a few months but still worth waiting. Thank you Jaedon for the arrangements and follow up . Feel glad for this purchase.”

Helpful Report

Posted 2 years ago

Fullhouse is rated 4.7 based on 503 reviews