Fun Sock City Reviews

Name: Fun Sock City
Address: 2223 S. Highland Dr, Salt Lake City
Rating: 4.66

4.7 Rating 262 Reviews

91 %

of reviewers recommend Fun Sock City

4.7

Based on 262 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Fun Sock City 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 6pairs of socks from you. The were supposed to be a Christmas gift I never got them. Will never order from u again”

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Posted 3 months ago

“I never received the socks after sending an email, or a return callfrom your "online person" when I called your Utah store with the issue!”

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Posted 3 months ago

“I still have not received half of my order and can not get a response back”

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Posted 1 year ago

“You sent these to the billing address and not the shipping address. My niece is in a hospital and these were yo be sent to her. Extremely poor service. Will NOT recommend”

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Posted 1 year ago

Hi Emma, That was very sweet of you to send socks to your niece at the hospital. I'm sorry that your experience was frustrating. To clear up any confusion, we do not ship to billing addresses. We ship to the shipping address provided to us. After looking into your concern further... I have confirmed that we shipped to the shipping address provided. While we don't normally look at billing addresses... on this order it is the hospital address. It appears that in the excitement to order socks the addresses might have been entered incorrectly. Thanks for the review. -Anne

Posted 1 year ago

“Did not receive item”

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Posted 2 years ago

Hi Venessa, International shipments can take up to 8 weeks to arrive. According to your tracking information, you should receive yours tomorrow. I hope this was helpful. Thanks

Posted 2 years ago

“Haven’t received them”

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Posted 3 years ago

Hi Sean, Thank you for sending us your review. We checked on your order and it was shipped on 3/27. This order was shipped via USPS first class mail and could take anywhere from 6 to 8 business days to arrive. The tracking info does say it will be arriving later than expected. If you still have not received your package by 4/9. Please contact us so that we can assist you. Thank you for your order!

Posted 3 years ago

“My order was delayed for some reason and is currently 4 days late. No email or update was given at all.”

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Posted 3 years ago

Hi Caleb, Thank you for sending us your review. We checked on your order and it was shipped on 2/23. Your order was shipped via USPS first class mail and could take anywhere from 6 to 8 business days to arrive. If you still have not received your package by 3/4. Please contact us so that we can assist you. Thank you for your order! Also, If you would like to receive tracking updates you would need to sign up for that through USPS in your tracking information.

Posted 3 years ago

“I can’t review anything I have yet to receive.”

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Posted 3 years ago

Hi Steve, Thank you for sending us your review. We checked on your order and it was shipped on the 2/18. Your order was shipped for free via USPS first class mail and could take anywhere from 6 to 8 business days to arrive. If you still have not received your package by the 3/1. Please contact us so that we can assist you. Thank you for your order!

Posted 3 years ago

“dont know they still havent arrived and christmas was yesterday i ordered 2 weeks ago”

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Posted 3 years ago

Fun Sock City is rated 4.7 based on 262 reviews