Furdeco Reviews

Name: Furdeco
Rating: 4.07

4.1 Rating 437 Reviews

77 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.1

Based on 437 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 11th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had 5 pieces of furniture, split between 4 deliveries delivered by Furdeco and all have been brilliant. Their staff are ALWAYS friendly and polite.”

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Posted 8 months ago

“They said delivery would be between 12/3 when in fact they came earlier. They even phoned to say they wear on there way. The 2 men were very polite ad respected my property big thanks to the 2 men that made my delivery”

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Posted 8 months ago

“Good customer service around arranging day and time. Excellent delivery team. All in all a good experience.”

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Posted 8 months ago

“Very reliable and efficient service, also very polite delivery men”

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Posted 8 months ago

“Thank you so much to the two gentlemen who delivered my freezer today.They were so polite,helpful and friendly and arrived on time.They are a credit to the company.”

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Posted 8 months ago

“Perfectly polite delivery over 2 days. Chairs first then the sofa and on both occasions very polite staff and the goods delivered to the room of my choice. And they even offered to build my sofa. Couldn’t fault a single thing”

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Posted 8 months ago

“Customer service was excellent. They were very helpful on working around a day when I would be there to accept delivery. Notified me the day before . Delivery guys text me to let me know what time they would arrive. Item placed in house where it needed to be. Overall very pleasant experience, would highly recommend.”

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Posted 8 months ago

“Arrived on time, polite delivery and very pleased with goods”

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Posted 8 months ago

“Excellent, friendly and professional, good communication, safe delivery.”

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Posted 8 months ago

“Furdeco arrived within the allocated time slot. Always a good sign. The two staff were polite and helpful. I have no complaints”

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Posted 8 months ago

“Very happy with service,prompt and reliable”

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Posted 8 months ago

“Had my sofa delivered in a surprising 2 days after confirmation that a courier had be selected. Lovely gentlemen managed to get 1 half of my corner sofa through the door. Part 2 was a little more difficult and had to say sorry but there were sure it would fit without the packaging but they were not allowed to un-package the sofa due to there policy incase any damages occur on there behalf. I said not to worry, after they left, myself and my mum unpackaged both parts of the sofa and then asked two friends to help manoeuvre the second part of sofa. All in all they tried very hard to deliver the package and help with everything. I live in a flat so getting both parts of the sofa in the building was very easy and clean.”

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Posted 8 months ago

“Had my mattress delivered this morning,well in the time frame,they even carried it up stairs for me,two really polite lads nothing was a problem to them,the company is great,informed me at every stage of my parcel best company I have dealt with,thank you so much,,”

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Posted 9 months ago

“Excellent service driver and partner brilliant recommend to anyone”

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Posted 9 months ago

“Furdeco (who I've never had experience with before) were excellent in keeping me informed throughout the process, by email, text, and phone. The driver carried out my instructions of where to leave my package if he got there before I managed to get home, and the package was in very good condition, with no damage whatsoever (which is unusual for deliveries these days). I would definitely recommend Furdeco for your deliveries.”

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Posted 9 months ago

“Delivery was bang on time two lads helpful and friendly top marks”

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Posted 9 months ago

“m44 prince and m74 hamjot We’re excellent . Great delivery team . To be honest I’d employ them. Sort of guys you want working for you . 100% excellent . Thanks Pete”

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Posted 10 months ago

“The pre-delivery phone contact was good and gave an early 2 hour time slot for the following working day. Prior to delivery I had a phone call to give an estimated arrival time. The driver arrived within a few minutes of this time. Both he and his mate were helpful and left my radiators as agreed in my garage. An excellent service.”

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Posted 10 months ago

“Excellent service, kept updated daily by phone on the time of delivery. Arrived and delivered right on time. Would definitely use this service again.”

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Posted 10 months ago

“Arrived as stated. Unpacked and positioned items where required. The 2 men very polite and quick with assembly brilliant.”

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Posted 10 months ago

Furdeco is rated 4.1 based on 437 reviews