Furniture Clinic Reviews

Name: Furniture Clinic
Address: Unit 10,Hobson Industrial Estate, Burnopfield
Rating: 4.57

4.6 Rating 722 Reviews

89 %

of reviewers recommend Furniture Clinic

Company Reviews

Questions

Metrics

4.6

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Phone:

0844 879 3691

Email:

jordan.smith@furnitureclinic.co.uk

Location:

Unit 10,Hobson Industrial Estate
Burnopfield
NE16 6EA

Write Your review

Tell us how Furniture Clinic made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture Clinic 5 star review on 8th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't believe the perfect colour matching Furniture Clinic achieved and how in seconds the cream made my very scratched and tired sofa look like now. It felt like magic Customer service was very good too.”

Helpful Report

Posted 9 years ago

“Purchased the Leather Colourant Kit, an Antique top coat, the Leather Binder and the Flexifil to use on a 26 year old chesterfield sofa. Followed instructions to the letter. I used the leather binder before using The flexifil. Both are very good products and did a great job of filling in the cracking on the arms of sofa. I found that although I did not colour match, the antique brown colour and top coat was a perfect match for my sofa. Seeing as I did not do the whole sofa, this was excellent as you cannot tell the areas that I treated from the original areas. Was totally delighted with the results. I would advise ordering a spare tin of gas propellant as I ran out and had to order another. Would definitely recommend both the products and the company. Duncan was available to give me any advice necessary. I must have drove him crazy with all the questions, but he never seemed to mind.”

Helpful Report

Posted 9 years ago

“We purchased a second hand leather sofa which had a lot of surface scratches but was otherwise in good condition. I took a chance in matching the colour of polish we needed - we could have sent in a patch and the company would have matched but went ahead. I was amazed how well the sofa came up and not a scratch to be seen and all with only half a pot. The polish has literally breathed new life into this generous 2 seater sofa and I'll top up again in a few months time. Excellent product!”

Helpful Report

Posted 9 years ago

“Not only did the lovely Duncan give me very helpful advice by email, I was then able to use the leather degreasing liquid to renovate a leather sofa that had gone totally yukky. It's now lovely and shiny again. I also ordered the leather handbag renovation kit and restored my dearly loved cream handbag to more or less it's former glory. Great products and great company.”

Helpful Report

Posted 9 years ago

“I had a much loved leather sofa with large cracks and flaking in one of the soft leather cushions. I bought a sofa repair kit and opted for colour matching for the colourant. I'm not a very patient handyman but the results were fantastic!! The service and email advice were superb. I saved £500 on a quote for the work. Cannot recommend Furniture Clinic highly enough for their products, service and advice.”

Helpful Report

Posted 9 years ago

“I would have no hesitation in recommending Furniture Clinic. Not only did they do a wonderful job of re-covering my Ercol leather sofa, they could not have been more friendly and helpful.”

Helpful Report

Posted 9 years ago

“We recently bought two brown leather sofa's off ebay from the photo's and describtion they looked and sounded great. I had them collected while I was working, when I got home I couldn 't believe what I had bought they where filthy, very worn, cracked and faded I was horrified after veiwing furniture clinic website I bought the cleaner the leather recolouring balm and the leather protector I couldn't believe how easy the products where to use and what a differance it made I have now two sofa's that look amazing. Thankyou”

Helpful Report

Posted 9 years ago

“Whilst hurriedly getting ready for a night out, I very stupidly split nail varnish remover over a cushion of our black leather sofa. We thought it was ruined, but the next day when we'd calmed down we found Furniture Clinic's website, a mine of information. Not only do they feature each product in great detail so that you know exactly what to buy, there are videos to refer to. When our product arrived it was very easy to use. The result couldn't have been better. It has restored the colour and shine and saved us hundreds of pounds! We can't recommend Furniture Clinic highly enough.”

Helpful Report

Posted 9 years ago

“I was very upset when my dog accidentally rubbed pest control substance from the back of the neck on to my leather s0fa and the surface was removed. Seeking advice from a certain wellknown supplier they were most unhelpful - I won't be using thm again! The internet gave me details of Furniture Clinic. They were most helpful and immediately supplied their repair kit matched as near as possible to the tiny sample I was able to send them. Having followed the explicit instructions I have effected an excellent repair but did make the mistake of covering a larger patch than I should have in other words it covered parts that were not damaged. Lesson learnt! I have no hesitation in recommending their products and their excellent staff. Jean stapler”

Helpful Report

Posted 9 years ago

“Used the furniture clinic leather repair kit to repair the seats on my Jaguar XJ8 Ivory seats the bolster on the drivers seat had no colour and all the finish had gone, a section four inch wide by ten inch high needed repairing I already had some leather repair paste so set to work on the repair I followed the instructions and the results were very impressive you cannot tell that there has been a repair. So from that result I decided to do the steering wheel with the colour and finish mix which was Sable I ordered this, and when it was delivered which again was quick so very good service and I am not saying well done The post office but all round good service, this also worked brilliantly it covered and coloured the steering wheel perfectly with three coats, I was that impressed I pushed the boat out and did the gear knob and the hand brake handle with it make sure you prep properly and I can honestly say these products will work wonders”

Helpful Report

Posted 9 years ago

“I purchased a colouring kit from furniture clinic for any small scratches and nicks and recently just started to use it. I was very pleased with the results, I would recommend furniture clinic highly, they even give you step by step on how to use the products. I intend to use furniture clinic for any future products. Very happy costomer.”

Helpful Report

Posted 9 years ago

“Very pleased with the cleaner and conditioner my sofa's look so much better, they were looking very dry but now they are so soft and shines. Service was excellent I ordered them on Friday and they were dispatched within 15 mins and arrived on Monday morning. I shall certainly use furniture clinic again. Many thanks.”

Helpful Report

Posted 9 years ago

“We learnt of Furniture Clinic through a classic car magazine and decided to contact them regarding damage marks on armchairs. They could not have been more helpful regarding advise and subsequent supply of a comprehensive kit to carry out repairs. Instructions with kit were clear and repairs carried out with no fuss or hitches. We are delighted with the result and would have no hesitation in recommending this company and it's products Les Clout”

Helpful Report

Posted 9 years ago

“I phoned for advice before purchasing the leather cleaner, colouring balm and leather protection cream. They were really helpful and full of advice. I purchased the full kit with cleaning brush. I would have liked the colouring balm to have been a bit stronger, but it did work. The 2+3 seater sofas look good. They were bought second hand and needed some tender care, which I have given them. They now look in good condition but lived in. All I would say is, take your time with the restoration, it took me 8 hours to complete the 2 sofas, you get out what you put into the work. Good luck, the products are good.”

Helpful Report

Posted 9 years ago

“Furniture Clinic were very helpful in my re-colouring the leather seats in my classic Porsche 928 s4. They managed to match the colour of the upholstery perfectly. Not only would I use them again I would recommend them to anyone. Peter Cochrane - Dundee, Scotland”

Helpful Report

Posted 9 years ago

“Helpful advice and efficient dispatch of goods. Small problem with one product sorted out immediately and without fuss.”

Helpful Report

Posted 9 years ago

“I needed to redo the arms of two leather recliners which had suffered badly from heat (in my conservatory) and oil/sweat from my hands. The surface was a mess in some places. Contacted the company and the procedure was explained. I needed to colour match so sent them a small piece and bought the kit. The colour match was perfect and & the instructions easy to follow and comprehensive. It took less than a morning to do the job and restore the chairs to very close to new condition on my first attempt. Overall a 5 star + service and product.”

Helpful Report

Posted 9 years ago

“All products worked exactly as described. Really excellent advice and service. Will use again in the future.”

Helpful Report

Posted 9 years ago

“did what it said on the tin !”

Helpful Report

Posted 9 years ago

“Very happy with my purchase, this will be my 2nd bottle, I have cleaned both suites. I recommended this product to my daughter and she has now bought some. Very pleased everyone with cream leather furniture should buy it!!!!”

Helpful Report

Posted 9 years ago

Furniture Clinic is rated 4.6 based on 722 reviews