“Despite being doubtful at first, I proceeded to buy a game from here and was happy with how quick emails came through with my serial key and receipts, etc.
I bought The Sims Medieval Pirates and Nobles and while the serial worked to download and install the game, I cannot play it since it asks for online authorisation (even though I downloaded it through origin and it recognises it). The serial I received from Gamers247 doesn't work for this however upon further research, it seems that a lot of people are having this problem (even if they bought from origin/steam/amazon/etc.) therefore I believe that this is a problem on EA's part rather than Gamers247 so it's hardly fair to ask for a refund.”
“Purchased a steam key which was sent immediately. Used gamers247 a couple of times and have not been let down at all. Fine service, keep up the good work.”
“Easy to use website. Helpful instructions. Took less than 20mins for the key to come through. It was my first time downloading a game online so I emailed for help and they replied with even more detailed instructions. Happy with my purchase and the service provided.”
“Was slightly dubious about the website but ordered my game code and it came within a couple of minutes. Great site would definitely use again and such good prices too!”
“I was really dubious of using a discount site for steam but after a quick google it seemed that most people had a good experience with Gamers247. Took the plunge and I'm glad that I did!
The only part I dislike is waiting on someone to physically check and clear your order to receive your steam activation code - and that only took about 10minutes, so a minor annoyance.
Would highly recommend if there is a game that you don't want to wait to go on sale. Plus I got a random free game ontop of the one I purchased.”
Thank you for taking the plunge! Unfortunately we do have to verify each individual order before dispatch which can cause a delay due to the amount of fraudulent orders we receive.
You wrote to us to say that you had purchased a Windows game but wanted a MAC game, despite it being advertised as such. Our response was;
"Sorry there isn't a Mac version, we do make it clear on the product page that its PC only. "
So how exactly is that rude? The only thing that is rude is leaving a 1 star review because you made a mistake, not only that but your comments are slanderous.
“Room for improvement.
Like most the reviews, element of doubt when using this site.
The first part is, yes it works.
However, there is room for improvement.
I ordered my games, and i did receive all the codes, but it did take some time (about 4 hours) for the 1st batch of codes.
I emailed support as i had not received the 2nd batch.
I did get a response, but have to admit on something i earlier read, that the tone of the email seemed sharp, or maybe it was just me, letting me know that i had been sent a email (i didnt receive it) a few minutes after the 1st one was sent.
I then had to suggest, sending me the email again, rather than just be sent it, something id of thought would of been just good practise to do.
Another good suggestion was, that there should at least be a auto response to confirm receipt of the email, that is sent to gamerz247 customer support, and a explanation of delay etc, of which does not happen, at time of this review.
This is my honest review, and only mention these things as so the experince can be more streamline, and help boost your sales, judging from other reviews, im not the only one finding a few niggles and bit put off by the experince.
That said, id spend more money with the company and recommend not being put off as it does work.”
We did apologise for the delay and 2 out of the 3 emails we sent you were ended with a smiley face so not sure how that could be misconstrued as 'sharp'. We get a CC of every email sent out so we know for a fact that the second email containing your remaining order was received, we simply informed you of this so there was no need to send out the email again.
“Key doesn't work and now that I need it for a birthday present the site is on vacation.
Site got back to me with a resend of the key.
Thanks for getting back to me”
