“Thank you so much for doing everything possible to ensure we received our board game in time for Christmas! Cyclades is an awesome game - now our favourite.”
“Listed items as being dispatched that they knew they hadn't sent. When parcel arrived I had to contact them and they already knew they hadn't sent them. They should never have listed as dispatched and should have instead listed as on back order without customer having to chase them. Product and delivery times were good”
“Website was easy to navigate and find what I was looking for. Estimated delivery was after Christmas but I received the product within 2 days. I was even able to email them with an address update so it arrived at the correct address. Excellent service Thankyou”
“When I considered purchasing from Games Paradise I looked at their service standards.
They dispatch within 2 days, if not send an email update. Unfortunately, they did not dispatch within two days and did not send an email. I telephoned customer service who said they were busy so they were not dispatching in time or sending emails, but promised to send express. Of course they did not send express either. Conclusion - Games Paradise cannot meet their own services standards.”
“Bargain! Best local online price. Then on sale with free delivery (I ordered 7)! But phoned and changed to pick-up in Marrickville. They were very accomodating and pleasant.
Will go straight to them next time.”
“I ordered board game. It arrived with damaged box. I contacted customer support and explained the situation. They sent out replacement game immediately…no request for me to pay postage. The response was courteous, prompt, friendly and extremely helpful.”
“Love the Cornhole set, good quality.
It did take a while to ship it, but once it was on its way, it arrived quickly.
Have seen a few more games on website we would like to purchase as well.
Totally recommend them 👍”
“I've purchased quite a few games from Games Paradise in the past 6 months, and have been very happy with the whole process each time. They are quick to pack and deliver, and quick to contact you if there are any issues.”