“Good Prices, always get the games out quickly and well packaged.
Been buying off them for the last couple of years and any issues in that time have always been dealt with immediately and professionally.”
“I placed my order which was meant to be for a birthday gift. 3 weeks later the item never arrived, turns out it was never shipped.
Although the lady at the online store organised it to be resent express post to me which was good.”
“The expansion I ordered came in a timely manner and the item I received was correct. The email communications to Games Paradise about my order were pleasant and helpful.”
“I received the correct item ordered and it was delivered on time. I had previously ordered something from Games Paradise without trouble in 2016 so was unnerved by the many negative reviews on multiple websites. I exchanged a number of emails with them communicating my concerns and making it clear that I would be getting my bank involved if the goods were not received or were incorrect. They were pleasant in their replies. The confirmation email did not include the name of the item I bought so I even asked them to state the name of the item so I had it on record in the email thread. They were obliging. I’m unsure how reliable they are on the whole as there seems to be a wealth of negative experiences expressed on the internet, but I wanted to share that I did not have any troubles with my order.”
“Great service, a young lady in your Customer Service team went out of her way to ensure I could stop buy your warehouse to collect my order just before I departed for our holidays!”
