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Gardening Express Reviews

1.2 Rating 176 Reviews
5 %
of reviewers recommend Gardening Express
Company Reviews Questions Metrics
1.2
Based on 176 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 27%
Customer Service
Communication Channels
Email

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time? How is accuracy and good condition of items delivered by Gardening Express?

Customer Service

How can I contact Gardening Express?
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How long does Gardening Express take to deliver?
Helpful Report
(3 weeks ago)
Gardening Express normally delivers over 7 Days.
Helpful Report
(3 weeks ago)
E

Delivery - Slow

40.74%
Industry Average
“ I purchased over £100 worth in plants and when I got my delivery two of them were came in a very bad condition, after being back and forth with them via emails because you cannot speak to anybody on a telephone, they just washed their hands and they didn’t want to know anything about it. ”
- Juan Perez-Martin
“ Incomplete Delivery and Uncontactable Customer Service I wish I'd read all these other reviews before ordering! My order was delivered (over a week late) missing the two main items – though these were marked as dispatched – they don't provide a telephone number and there is a backlog on responding through their website. ”
- Anne Atkins
“ Plant missing from a delivery. Despatch note showed it had not been marked as being included in the package. When they were emailed they asked for photos of all the plants which had been delivered - why??? I could not send a photo of the missing plant! Clear photos of the despatch note were sent. Since that first initial contact i have not received any further information, despite five further emails to them. ”
- Dr SA Sewell
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