Gardening Express Reviews

1.3 Rating 121 Reviews

5 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.3

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 27%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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How do I contact Gardening Express?

Helpful Report

(1 week ago)

You can contact Gardening Express by Email and Live Chat.

Helpful Report

(1 week ago)

25.00%

Industry Average

“ I have ordered plant which from the main web page info mean to be 80-120cm tall. Received plant approx. 8cm tall. Have been trying to contact customer service for last few days - unfortunately they just ignore and do not response. ”

- Adrian Goldman

“ When I contacted customer service to request a refund or return, they completely dismissed my concerns and told me to just “give the plants a good drink. ”

- Anonymous

“ Their customer service is terrible, their dispatch process is laughable, and their competitors are miles ahead. ”

- Anonymous

Gardening Express Reviews

Customer Service - Bad