Gardening Express Reviews

1.2 Rating 157 Reviews

5 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Email

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time?

Customer Service

How can I contact Gardening Express?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Gardening Express.

Visit Website

How does Gardening Express deliver?

Helpful Report

(6 days ago)

Gardening Express delivers items by Courier.

Helpful Report

(6 days ago)

31.82%

Industry Average

“ Plant missing from a delivery. Despatch note showed it had not been marked as being included in the package. When they were emailed they asked for photos of all the plants which had been delivered - why??? I could not send a photo of the missing plant! Clear photos of the despatch note were sent. Since that first initial contact i have not received any further information, despite five further emails to them. ”

- Dr SA Sewell

“ The delivery service used, DHL, was of course extremely disappointing as well. ”

- Madalina Matea

“ Pyracantha's grown with love & care Left your nursery 11 days ago for a journey of utter despair In a van lost in the Kent countryside going round & round When these beautiful plants should be growing happily in the ground Gardening Express treat customers with contempt & don't care promising to investigate when day after day I am left to wait This is simply appalling behaviour to a customer whom you have caused great distress & one whom will never ever buy again from Gardening Express ! I have given up waiting, issued a dispute with my credit card provider whom will investigate my claim of non delivery & I am confident of getting a full refund. ”

- Steve Wenban

Gardening Express Reviews

Delivery - Slow