Gardening Express Reviews

1.2 Rating 147 Reviews

4 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 26%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Gardening Express deliver?

Helpful Report

(3 weeks ago)

Gardening Express delivers items by Courier.

Helpful Report

(3 weeks ago)

31.58%

Industry Average

“ Delivery was supposed to be 3-5 working days. ”

- Viktor

“ I took delivery of a 5-6ft Clematis Alpina in very poor condition. Date on delivery note in box confirmed it had been boxed up for 8 days without light & water before it arrived. Reported my complaint to Gardening Express via there in-line firm but never heard back. £80 down the drain. Avoid using Gardening Express at all costs! ”

- James

“ Acer came in loose soil and roots are not connected to dry soil, leaves are dry or burnt, delivery was not at the time suggested, one plant was not delivered, pots all hydrangeas had not flowers as at was on photos. Very unhappy. Avoid the company . Its not good at all. I spent a lot of money in vain Tanya B ”

- TanyaB

Gardening Express Reviews

Delivery - Slow