Gardening Express Reviews

1.2 Rating 147 Reviews

4 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 26%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How quickly does Gardening Express resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 76% of reviewers feedback is Gardening Express takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

56.41%

Industry Average

“ The most awful experience, service and quality. ”

- Viktor

“ Levi the customer service person . ”

- Rick

“ Ordered plants on 26 June 2025, didn't arrive. No response from customer service despite repeated communications from me. No plants and no refund over two months later. ”

- Andrea

Gardening Express Reviews

Customer Service - Average