Gardening Express Reviews

1.2 Rating 135 Reviews

4 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 25%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How quickly does Gardening Express resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 74% of reviewers feedback is Gardening Express takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

56.67%

Industry Average

“ Only part order turned up after a long wait, not got the rest of it, 90% of the plants are dead, no response from customer service, if there is any? £143 totally wasted, avoid avoid avoid ”

- Anonymous

“ I am very disappointed at their very poor customer service. ”

- M.Pethybridge

“ I ordered so many plants and they all came poor quality and damaged. Now I been trying to contact their so called customer service department and no reply. They give other online retailers bad name. ”

- Never again form this company

Gardening Express Reviews

Customer Service - Average