Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.84

4.8 Rating 8,324 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.8

Based on 8,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 17th October 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the wrong water heater was delivered although the Invoice in the box was for the correct one. After a phone call they arranged for collection the following day with the advice that as soon as uplift was confirmed by the Carrier they would dispatch the replacement which would be here by the Friday. I am still waiting and in the meantime I have had to cancel my gas fitter.Very disappointing to say the least.”

Helpful Report

Posted 3 months ago

Hi Duncan, thanks for taking the time to leave feedback. We’re very sorry to hear the wrong water heater was delivered and that the replacement hasn’t arrived as promised. We passed this to our team and have been informed that the correct water heater was dispatched on Friday, 26/06, and will arrive with you ASAP. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Ordered 2 gas pig tails , arrived as expected , good easy website to navigate, and a very good price! Definitely recommend and would use again when needed”

Helpful Report

Posted 3 months ago

Hi Ronald, Thanks for your feedback. We’re glad the gas pig tails arrived as expected, the website was easy to navigate, and you found the price good. We appreciate the recommendation and would be happy to help again when you need us. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Excellent quality product (Gas flue guard), excellent service, reasonable price for the quality.”

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Posted 3 months ago

Hi Anthony, Thank you for your kind words. We’re glad you’re happy with the gas flue guard, service, and value. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“The product itself looks exactly what I was looking for. However, unfortunately on this occasion it arrived damage during Transport. That’s being said the Customer Services team are impeccable and have very quickly agreed to return the product and send me a new unit. Thank you, Team. Really nice to speak to a human when you have an issue!”

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Posted 3 months ago

Hi Richard, Thanks for sharing your feedback. We’re glad the product matches what you were looking for and that our Customer Services team could help quickly with the return and sending a new unit. We appreciate you taking the time to speak with us. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Great prices and service”

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Posted 3 months ago

Hi Daniel, Thanks for the feedback. We’re glad you found great prices and the service to be good. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Our order couldn't have been processed more quickly & the receipt was with me within minutes! Fantastic service - thank you.”

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Posted 3 months ago

Hi there, Thanks for the feedback. We’re glad the order was processed quickly and you had the receipt within minutes—fantastic to hear. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Brilliant service ordered today and had in in 2 days”

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Posted 3 months ago

Hi Tim, Thanks for the feedback. We’re glad the service was brilliant and you had it in 2 days. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Delivered on time propane gas pipes fitted perfectly”

Helpful Report

Posted 3 months ago

Hi Trevor, Thanks for the feedback. We’re glad the propane gas pipes were fitted perfectly and delivery was on time. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Prompt delivery exactly what I orders”

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Posted 3 months ago

Hi Graeme, Thanks for the feedback. We’re glad the delivery was prompt and exactly what you ordered. Kind regards, Team Hamilton Gas Products

Posted 3 months ago

“Great service urgent parts ordered and arrived within 3 working days I work on a small island on the west coast of Scotland thanks again.”

Helpful Report

Posted 4 months ago

Hi Wallace, Thanks for the feedback. We’re glad the urgent parts arrived within 3 working days and that we could help on your small island. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Perfect service!”

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Posted 4 months ago

Hi there, Thanks for the feedback. We’re glad you had perfect service. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“I needed a propane regulator with 2 pigtails which is on website, delivered in a couple of days. Great service”

Helpful Report

Posted 4 months ago

Hi Raymond, Thanks for the feedback. We’re glad the propane regulator with 2 pigtails was available on our website, delivered in a couple of days, and that you experienced great service. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Always reliable and in stock”

Helpful Report

Posted 4 months ago

Hi John, Thanks for the feedback. We’re glad to hear you find us reliable and in stock. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Very easy transaction - from finding the item online, through ordering, and delivery within a couple of days - it couldn’t have been easier. I asked customer service a question about age and life of horses and quickly received a detailed reply. Many thanks. Perfect.”

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Posted 4 months ago

Hi Warren, Thanks for the feedback. We’re glad to hear the transaction was easy and that you received a detailed reply from customer service. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Good product at a fair price. I would have given 5 stars, but the introductory discount code for first time customers would not work no matter what I tried, and having paid £6.50 for delivery in 2 working days it actually took 4 working days to arrive.”

Helpful Report

Posted 4 months ago

Hi Mark, Thanks for the feedback. We’re glad you’re happy with the product and price, and we’re sorry the introductory discount code didn’t work for you and that delivery took longer than expected. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Just what we needed”

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Posted 4 months ago

Hi Fiona, Thanks for the feedback. We’re glad to hear it was just what you needed. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Great prices on the items I ordered and great delivery times. Will use again if I'm ever in the market for anything they sell.”

Helpful Report

Posted 4 months ago

Hi Ritchie, Thanks for the feedback. We’re glad to hear you found good prices and quick delivery. We appreciate you considering us again in the future. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Good web site easy to pick what was needed and delivered quickly. Only problem was when prompted to put were to leave ,I put in porch package was left in bin”

Helpful Report

Posted 4 months ago

Hi Stuart, Thanks for the feedback. We’re glad the site was easy to use and delivery was quick. We’re sorry the delivery instruction wasn’t followed and the package was left in the bin. If you’d like us to note a preferred delivery location for future orders, please let us know. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Ordered the Cara chef deluxe bbq. Great price quick delivery. It should have come with a free pizza stone but that was missing. Contacted company and they sent one straight away. Great service.”

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Posted 4 months ago

Hi Deborah, Thanks for the great feedback. We’re glad you’re happy with the price and delivery, and we’re sorry the pizza stone was missing initially. I’m glad it was sent to you promptly. If you need anything else, please let us know. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

“Great service”

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Posted 4 months ago

Hi Glenn, Thanks for the feedback. We’re glad to hear you had great service. Kind regards, Team Hamilton Gas Products

Posted 4 months ago

Hamilton Gas Products is rated 4.8 based on 8,324 reviews