Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.05

4.1 Rating 1,872 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,872 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was fine and easy”

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Posted 10 months ago

“good all round”

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Posted 11 months ago

“After ringing budget insurance you managed to bring my policy down in price”

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Posted 11 months ago

“Very happy so far with the service and I like the reminder for the payment every month”

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Posted 1 year ago

“Happy apart from a £25 charge for every little change. Never had to call them out yet, so can’t comment on recovery service. Customer Service staff seem helpful.”

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Posted 1 year ago

“Easy to set up the policy. I am now on my 2nd year with Budget . Fingers crossed that I won't need them over this next year,but if I do I hope that they will be easy to deal with .”

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Posted 1 year ago

“Easy to set up the policy. I am now on my 2nd year with Budget . Fingers crossed that I won't need them over this next year,but if I do I hope that they will be easy to deal with .”

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Posted 1 year ago

“renewal price was not too bad compared to others”

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Posted 1 year ago

“When it came to renewal Budget was not the cheapest but was comparable with most other leading insurers. After phone call I got a small discount.of original quote. Not needed to claim so far but found Budget easy to talk to so I am happy so far.”

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Posted 1 year ago

“In the end it turned out good. Why you don’t just give customers the best price for renewal, save everyone’s time, ringing round for quotes, then contacting you with a more competitive price, then you say we can do it for the same price. What a big waste of time. Hopefully next year will be different. Thanks anyway, at least I didn’t have to change.”

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Posted 1 year ago

“I would of been a lot happier if it wasn't so expensive I know your not the most expensive but I'd have a happier face if it was £100 or even £50 less .Still easy to deal with and would probably still recommend you. Thanks.”

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Posted 1 year ago

“Pleased with the no problem of setting up the insurence that I wanted,good price”

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Posted 1 year ago

“Very good service and a reasonable price, efficient in keeping you informed at regular intervals. 🙂”

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Posted 1 year ago

“Good price and communication emails to keep me updated”

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Posted 1 year ago

“Not bad for price, yet if they could reduce or refund the fee(cost) even partly if not claimed I think that would keep people coming back year after year”

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Posted 1 year ago

“very easy to do”

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Posted 1 year ago

“Although 50 per cent increase could have been worse. please be kinder next year”

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Posted 1 year ago

“Happy with the service I am getting .shame that premium had to still had to go up even though I didn't make a claim .”

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Posted 1 year ago

“Good customer service. All staff polite and willing to help with any queries.”

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Posted 1 year ago

“My insurance increased this year. Made a quick call to them and got the same price as last year. Thank you”

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Posted 1 year ago

Budget Insurance is rated 4.1 based on 1,872 reviews