Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.97

4.0 Rating 1,518 Reviews

75 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,518 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 4 star review on 7th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not bad for price, yet if they could reduce or refund the fee(cost) even partly if not claimed I think that would keep people coming back year after year”

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Posted 4 days ago

“very easy to do”

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Posted 1 week ago

“Although 50 per cent increase could have been worse. please be kinder next year”

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Posted 1 week ago

“Happy with the service I am getting .shame that premium had to still had to go up even though I didn't make a claim .”

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Posted 1 month ago

“Good customer service. All staff polite and willing to help with any queries.”

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Posted 1 month ago

“My insurance increased this year. Made a quick call to them and got the same price as last year. Thank you”

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Posted 1 month ago

“Never had any problems”

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Posted 1 month ago

“The service is easy and good.however 200 pound jump in one year is a lot thought it would come down when you don't claim”

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Posted 1 month ago

“Customer services was excellent in listening and adjusting my request.”

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Posted 1 month ago

“Luckily I’ve never had to use them so no idea why I’ve been asked to write a review”

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Posted 1 month ago

“Hassle free service with prompt attention and reasonable prices.”

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Posted 2 months ago

“Good price, good customer service”

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Posted 2 months ago

“I have used Budget for about 5 Years now speaking to the Reps in Peterborough, however this last year the Rep was in South Africa, I was disappointed that this had happened although the service I received was as good as I had experienced in the past, I hope this continues and doesn't go downhill, we will wait and see”

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Posted 2 months ago

“You was the cheapest”

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Posted 2 months ago

“I've been with Budget now, for several years, insuring a 19yr old van. Each year I do an online quote request. Each year I get a renewal notice from Budget. This year, 2024, the cheapest online quotes were over £100 more than Budget in 2023. I expected Budget renewal to be similar.......it was 66p more than 2023....! Happy days, well done Budget.”

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Posted 2 months ago

“Happy with the service. Convenient to access documents. Pity about the hike in costs!”

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Posted 2 months ago

“Very good thanks”

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Posted 2 months ago

“Easy to use”

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Posted 3 months ago

“Hi I have been with Budget for a while now and have found them professionally competent in in all matters, fortunately I haven’t needed to make any claims hence my appraisal”

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Posted 3 months ago

“Although my policy went up in price from the first 12 months, it still represents good value when you look across the market. I renewed automatically, so no effort at all. If the price goes up again next year, I will be looking elsewhere. As it is, great value.”

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Posted 3 months ago

Budget Insurance is rated 4.0 based on 1,518 reviews