Budget Insurance Reviews

4.0 Rating 1,497 Reviews
75 %
of reviewers recommend Budget Insurance
4.0
Based on 1,497 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5

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After being with them for 12 months and had no claims my monthly payment went up by £50 not happy.
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Posted 2 months ago
Its such as shame that after being a customer for over 3 years, when i get my renewal its £8 more every month. Out of curiosity, i checked on a comparison website, & all quotes on there were fair less that i paid with Budget.
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Posted 4 months ago
Exactly same policy as last year and a £50 increase. Not paying that though.
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Posted 4 months ago
I think the price per year is extortionary
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Posted 4 months ago
insurance price went up too much for no reason
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Posted 5 months ago
I can never access my documents to print off the cert - its always got an error Poor Website
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Posted 5 months ago
Had I not been unwell and unable to sort my insurance out I would have left you. As a company if think a 25% increase is acceptable then you’re wrong. I will definitely be leaving next year
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Posted 5 months ago
Charged incorrect amount, following agreed premium.
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Posted 6 months ago
400 pound higher for my renewal? How does that work ? Joke of a company surprised you have any customers
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Posted 7 months ago
Not the best only still with them as a result off laziness,y insurance seems to go up with more years rather than down lol will be moving next year
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Posted 8 months ago
I want to know why my insurance is so high?
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Posted 9 months ago
I’ve been a customer for nearly 8 years no claims always pay on time never any unpaid premiums and this year I lost my job so had to go into a IVA and now my insurance costs me more than double what I normally pay I have to have insurance and would of thought my previous good standing meant something turns out it doesn’t!
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Posted 10 months ago
Unfortunately I left it too late to cancel. Budget were far more expensive than other companies don’t get anything for loyalty and took they an annual payment. Will be moving next year.
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Posted 10 months ago
To be honest I am reluctant to give this company two stars as many other customers have mentioned they will take your money very quickly but if your due money back you have no chance. My wife had a car insured with them, she sold the car and asked for a refund on the insurance paid out, first they changed a £60 admin fee for this service then they said they would transfer the £30 owing to our account, this didn’t happen, rang again cheque in the post didn’t happen, so last resort got in touch with the financial regulator. Sometimes you get what you pay for !!!!
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Posted 1 year ago
£35 cancellation fee. After years of customer loyalty, I have to cancel as Budget doesn’t cover what I need. Now they will charge me to cancel their cover. Very greedy business policy. I won’t return. Or recommend.
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Posted 1 year ago
I have not received my documents by post yet as requested.
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Posted 1 year ago
This insurance company came in cheapest for me when i was searching online. But as the policy started i quickly regretted my decision. They made excuses about my previous no claims bonus 'not being enough proof' and slapped a charge on me! Their admin fees are disgustingly high, even though you are doing the work yourself online. Don't recommend and will not be insurancing with them next renewal
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Posted 1 year ago
I was offered a 5.00 ARGOS voucher with a date on it and even though I have again chosen Budget I did not have the voucher.
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Posted 1 year ago
I am sure your company is worthy of more than 2 stars but I am still waiting for my policy on paper as requested.Please pass this onto the company.
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Posted 1 year ago
I am sure your company is worthy of more than 2 stars but I am still waiting for my policy on paper as requested.Please pass this onto the company.
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Posted 1 year ago
Budget Insurance is rated 4.0 based on 1,497 reviews