Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,141 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

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4.1

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been happy with the service but price increase was more than I expected but I try to stay loyal and hope that it reflects next year’s premium”

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Posted 3 weeks ago

“I had to make a phone call again this year like last as I couldn’t do my renewal on line. Yes I am pleased with the better price I was given thank you. Linda”

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Posted 2 months ago

“the fact i already have one car insured with budget i was told i have to prove my no claims on my second car why cant they just look at my other policy to confirm my no claims!”

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Posted 3 months ago

“This is not just too budget insurance, But when someone has a crash in there car and this is genuinely not through to being a bad or erratic driver we end up not only paying for our accident but where our insurance on top and then our insurance goes up so we also end up paying for our damages on top, so really what does the first part of insurance cover you for. 🤷‍♂️🤷‍♂️”

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Posted 3 months ago

“Price was good, but the renewal process was a hassle. Couldn't renew online, so said I had to phone. Then when I phoned was on hold for over 25 minutes, just to be told my card would be authorised for payment on the day it was due. Will consider paying more to go elsewhere in future to save the time wasting.”

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Posted 3 months ago

“Not happy happy! Trying to get them to correct their errors a bit like banging your head against a brick wall.”

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Posted 3 months ago

“Happy with the final quote. Not had to make a claim so I can't comment on there response should I have to.”

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Posted 5 months ago

“Seems comprehensive and good value. Sadly it seems underwriters are increasing windscreen excesses on renewals including screen repairs that used to be free. Never claimed so I don’t know how well claims are handled. I have a second car but was unable to get any quote online, I was redirected at the end to a telephone number. Called this and waiting was eventually picked up bu customer service (CS) but was told I needed to speak to sales. Was redirected but went back to CS again but explained and CS did give me a quote (just do t understand why this can’t be don’t online). I am unable to see or get web chat working in my iPad with v15.7.2 and it’s Safari browser. The only way I realised it was there was when I clicked on the ‘Show me around’ link! Tried webmail but got no response regarding 2nd car insurance quote. Yet to understand why the NCD is per policy and not with the driver!”

Budget Insurance 3 star review on 28th August 2025

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Posted 7 months ago

“Very satisfied and a good service”

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Posted 1 year ago

“On renewal disappointed with quote. After a ten minute phone call with them an acceptable reduced figure was agreed, if this had been offered initially it would have gone down better. This being said, they were very helpful, courteous and efficient in the renewal. Hopefully if they play ball on renewal next year I will remain a loyal member.”

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Posted 1 year ago

“Happy with my insurance quote, with a little exception. I have had no claims on this insurance and thought I’d ask before renewing about adding on my Son-in-law. During the original discussions the operator said it’s cheaper to add another driver. So i thought let’s get it done. Nooooo the price was more than double to add a clean driver. Not happy!!”

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Posted 1 year ago

“Hi, easy transaction for car insurance renewal, the only issue was the large increase in cost. . . Difficult on a state pension!”

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Posted 1 year ago

“Been happy until this year renewal and now not so much, will be looking at changing now pending quotes from other companies. This time I’ll be looking lots earlier. Unfortunately there’s no discount for loyalty anymore so must do the same.”

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Posted 1 year ago

“Price increase was very minimal which was very good. Down side was for the last 2 years I have requested a printed copy of the actual insurance certificate to be posted to me as my home printer no longer works but I have still not received one.”

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Posted 1 year ago

“Helpful and efficient. Good price”

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Posted 1 year ago

“Automated renewal. Went smoothly. What mor can I say?”

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Posted 1 year ago

“Renewal was automatically with an increae on the premium I did want to alter the details but i was quoted a large admin fee. I'll most probably be locked in as the email reminder was missed or not received.”

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Posted 1 year ago

“Why does policy go up every year?”

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Posted 1 year ago

“I wish you would inform me of the lowest price not me having to find it for you”

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Posted 1 year ago

“You renewed automatically?? Not good Prices are way too high. You DON'T reward long term driving skills and lack of claims like you should DO SOMETHING ABOUT IT INSTEAD OF SAYING YOU DO IN ADVERTISING”

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Posted 2 years ago

Budget Insurance is rated 4.1 based on 2,141 reviews