Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.04

4.0 Rating 1,844 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,844 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free insurance renewal with quite good value for money compared to competitors quotes.”

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Posted 1 year ago

“My renewal price had increased considerably. I rang Budget and the price was reduced and was then in line with other quotations I had found on comparison websites.”

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Posted 1 year ago

“The online access is handy and whenever I have called customer service, they've been quick to help. The major downside is if you ever miss a payment, there's a hefty price increase on your monthly amount which I've never had with any other insurer.”

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Posted 1 year ago

“Telephone service no problem. Your online website, a lot to be desired, I’ve given up trying to down load my certificate a paperwork! Oops there seems to be a problem, try again later🤦‍♂️😡!!!!”

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Posted 1 year ago

“Não estou muito contente com o meu seguro sendo que tive um aumento a volta de 50% o que vai significar um esforço financeiro que não estaca previsto vou cumprir a minha parte mas se continuar nestes moldes para a próxima renovação não vou renovar obrigado”

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Posted 1 year ago

“Service is good ! Don’t understand why my insurance has gone up £200?? When nothing has changed!! Disappointing otherwise you would have got 5⭐️ So gave you 3⭐️.”

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Posted 1 year ago

“Why has my insurance jumped up £7.00”

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Posted 1 year ago

“Customer service is good but the renewal price was over &150 higher when they could have offered a cheaper price”

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Posted 1 year ago

“To expensive now and to much messing around when making a claim will not be renewing next year”

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Posted 1 year ago

“Renewed my car insurance with them, not happy that it's gone up a fair bit, I've never claimed on it so don't understand why.....”

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Posted 1 year ago

“They are not an insurance company just take your money to make if legal for you to use your car on the road .”

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Posted 1 year ago

“Excellent price for my contents policy but way out on motor insurance. Got covererd loke for like for nearly 50% less than yge quote. Very friendly and helpfull staff but I was very dissapointed.”

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Posted 1 year ago

“Had to ring to get a renewal at a decent price (as is usual for all insurance companies). After ringing there was no online or mailed confirmation of the new price, so had to ring again to get verbal confirmation, and they don’t update the renewal offer letter. Having to ring to cancel the continuous payment authority on my card is a nuisance. CPA’s always feel like the company is trying to obtain money by stealth.”

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Posted 2 years ago

“I have been with this company for many years with no claims my premium increased heavily this year I rang to ask why and if there was any room to negotiate to be told I could always go elsewhere so much for loyalty!! I was going away so had no time to shop around and had to renew with them but next year I will be looking for a better quote”

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Posted 2 years ago

“I like the fact the app is easy to use . Staff are friendly however not keen on the late charges and the fact the insurance doesn’t come down much in price as a continued customer .”

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Posted 2 years ago

“Your first quote was very high, but when I pointed this out your representative found a quote around £100 cheaper within about 5 minutes. Why don't you do this research BEFORE giving your first quote. Second quote was still £20 more than elsewhere, but I couldn't be bothered with all the effort required to change so I stuck with you. NOT BRILLIANT”

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Posted 2 years ago

“I have insured my car with Budget for a few years now, and have always been happy with the price and ease to get my car legal. My renewal was on the 18th of January this year. My renewal quote was great so I went ahead and renewed. I was happy!! On the 31st of January I treated myself to a new car and called Budget to change my policy over to the new car. I was quoted £668 to make the change when I only renewed 2 weeks before for £180ish fully Comprehensive on my old car. The lady on the phone said the £668 was on top of the price I paid on the 18th January!!!!! So that would make my insurance £850ish for the year???!!! I declined the offer and decided to let the insurance run for the year on my old car, even though I don’t own it now. I went online and got my new car insured for £220 fully comprehensive for the year with the same perks as my old one but also legal cover. I then added my girlfriend to my policy and it only cost me an extra 61 pence!! I was happy with Budget but that cost to swap my policy made me go elsewhere. I found out after as well that Budget only give you no claims up to 9 years, I should have way more than that so I’ve missed out on those extra years as well. Sorry Budget but you lost a customer but I was happy while I was there!”

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Posted 2 years ago

“Overall good, but when I have upgraded my Address, I’ve been told that it’s going up by £32 a month . After trying to put my Partner on as a second Driver I have been told another £32 would be added per month. As I know most Insurance would be cheaper when you add a second driver.”

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Posted 2 years ago

“Average score as although the renewal process seems to be quite smooth, I (fortunately) have not had to contact them for anything at present so cannot really quote on any other part of the service.”

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Posted 2 years ago

“Have emailed 3 times now, 2 before my policy renewed and 1 after regarding a change of address !! . Not 1 reply back.”

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Posted 2 years ago

Budget Insurance is rated 4.0 based on 1,844 reviews