Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rating system is a Joke... Smoothness is always low no matter how good I drive -10 for speeding doing 45 on a 40Mph Dual carriageway JOKE!”

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Posted 10 years ago

“Have had no luck with my black box Carrot staff seem to be useless Had my black box re fitted and had nothing but problems with it as it keeps cutting out my dash board and randomly flashing lights Really not happy with the overall service and cannot wait to change my insurance provider”

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Posted 10 years ago

“its always easy to charge ppl, the problem is when companies need to refund. They charge me next 1000!after cancelation of my insurance ( 1200 to much) and make me rly a lot of problems, useless company, Thats all what i can say about them”

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Posted 10 years ago

“By far the worst insurance on the market.”

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Posted 10 years ago

“Have no respect for new drives and takes money full payment of you for month and then cancel insureence 2days after”

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Posted 10 years ago

“I am appalled at the service provided by carrot. I took out insurance with you as a young driver with every little money as you were cheapest quote provided. When your team came out to fit the black box you voided my insurance as you said my car was modified. I've had 7 days to prove that my car was manufactured this way. I work full time and have been on the phone to Vauxhall every spare minute I have to prove this. It is very hard to find his information in such a sort time. My car was manufactured with extras on as it was a limited addition at the time. I've had 5 working days to get information together before you void my insurance and take money off me. I wouldn't ever recommend this company to anyone!! Instead of having a straight forward easy insurance it has been a hassle! It's distgusting that we have to wait 3-5 working days to recieve our part refund back. Worst decision I ever made insuring myself with carrot!!!!”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews