Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

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“Get rid of curfews. They are pointless!”

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Posted 8 years ago

“You can check the way you drive!! The only thing I don't is when driving late your score goes down because of the usage. Other than that it's good!!”

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Posted 8 years ago

“Carrot insurance was quick and easy to arrange for my car, it was the cheapest qoute i had found. I love the app you can get this allows you to see a driving score and it tells you how much you can earn back on your carrot card for good driving. They are fantastic”

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Posted 8 years ago

“get rewards for driving well”

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Posted 8 years ago

“Easy to use. Very cost effective for a new driver”

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Posted 8 years ago

“They are just a bunch of lying morons and absolutely robbing bastards.AVOID THEM !!!!!”

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Posted 8 years ago

“Absolute shocking company, for starters you are waiting on the phone for 1/2 hours before someone will decide to answer your call. My son wanted to change his car to a Mercedes A class 04 plate just so he could get to work and back home as it is a new job and shifts, with only two months left on his first year current insurance and already paid £1800+ to these jokers they wanted another £150 for a new black box which are in my view is a complete waste of time and money then they wanted a further £450 because carrot class this car as high risk. It is no wonder that some of these kids with new licences are raging companies like CARROT ripping the off with black box's and over the top insurance quotes. So we shopped around and found one almost a grand cheaper and with out a black box fitted and this company was on confused.com. All i can say is kids beware of these clowns and shop around and don't get roped into high insurance just to get on the road driving.”

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Posted 8 years ago

“Less than 1 star worthy. Appalling customer service. On hold for over 30 minutes with no answer! When I did get an answer I was passed from department to department and they didn't have a clue about how to go about cancelling my policy. Simple stuff. I still haven't heard from them and they owe me a lot of money. Do not ever use.”

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Posted 8 years ago

“Worst insurance company I've ever used, spend around 40 minutes at a time on hold when trying to talk to them, customer service is awful, blackbox doesn't work properly I had to have mine changed numerous times because of faults of their own, really not worth anyone's time.”

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Posted 8 years ago

“Ridiculous service..spent 30 min to fill a form for car qoutation and received a message on the base of information provided..we can not quote you..please call in office ..”

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Posted 8 years ago

“Terrible insurance company, can never get through to them on the phone with an average waiting time of 20 minutes. The black box is also terrible, taking them 1 month to actually come and fit it. Overall just a bad experience, can definitely find cheaper insurance such as tesco bank”

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Posted 8 years ago

“I am disappointed with carrots as they robed me for my money am not talking houndreds am taking thousands Telling me a own them money because I left them. I advice anyone who thinking of getting with this company please think twice as at the end of the day your bank account will me empty.”

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Posted 8 years ago

“Cancelled my insurance when it wasn't my fault and now no where else will insure me and I have to pay insane amounts.”

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Posted 8 years ago

“Most insurance companies charge loads for new drivers, carrot charges good price compared to competitors and rewards you with the chance to earn cash back for good behaviour. Such Great company with great staff that have talked me through the setting up of my insurance across the phone. Around spot on”

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Posted 8 years ago

“Great cash rewards form carrot, best insurance for young drivers.”

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Posted 8 years ago

“Do not use”

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Posted 8 years ago

“Biggest con insurance ever. They make you pay for anything they can get away with. You will pay to get the black box removed and if you pay monthly you pay for leaving early or cancelling your insurance.”

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Posted 8 years ago

“So expensive!! I'm a first time driver payed a lot of money in my first year had rewards from my box. Went to renew and they have added an extra 400 pounds to my renewal for it 500 less than last year with someone else such a rip off”

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Posted 8 years ago

“Cheap insurance with great rewards for driving safely”

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Posted 8 years ago

“Cheap insurance and friendly customer service!”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews