Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

Write Your review

Tell us how Carrot Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing insurance company ! Gives such a good rewards on good driving !”

Helpful Report

Posted 8 years ago

“Carrot insurance was my cheapest quote which was very good! I have never had any problems with carrot insurance although it seems many other have... the quarterly rewards are great as a little extra money helps with fuels or other bits! The usage bit on the black box is annoying but apart from that all good!”

Helpful Report

Posted 8 years ago

“I have been with carrort for four months now and have had zero problems do far”

Helpful Report

Posted 8 years ago

“Being a new driver my expectations for a cheap/good insurance was very low so when I heard of Carrot and received my quote, I was over the moon! Not only did I get a good deal but I can also check how well I am driving after every journey I take and receive rewards for being a good driver. I love everything about this insurance company and I would highly recommend them to anybody seeking for affordable and reliable insurance.”

Helpful Report

Posted 8 years ago

“Carrot was very easy to contact and were very helpful on the phone, they also were very informative about my telematics box. The rewards system really helps and motivates me to drive safely.”

Helpful Report

Posted 8 years ago

“Cheap. Reliable. Rewards are great. Customer Service is fantastic.”

Helpful Report

Posted 8 years ago

“An amazing insurance to be with cheap and reliable”

Helpful Report

Posted 8 years ago

“Very good customer service but weird about the reward card as comes after first reward but good idea”

Helpful Report

Posted 8 years ago

“As this is my first car I felt it was important to get insurance that best suited my own personal needs. Carrot offers the best insurance, rewarding you for good driving and also letting you know where you can improve your driving. Overall I am very pleased I choose Carrot.”

Helpful Report

Posted 8 years ago

“Carrot gave me the best quote for my first time car insurance and was much cheaper than I was expecting. I also love that carrot let you see how well your driving letting you review your driving scores after every journey you make”

Helpful Report

Posted 8 years ago

“The quarterly payments are the best idea imaginable just an extra £30 or so goes a long way”

Helpful Report

Posted 8 years ago

“The usage bit is a bit annoying but overall it's pretty good”

Helpful Report

Posted 8 years ago

“Good value for money and great that you can earn money for driving well”

Helpful Report

Posted 8 years ago

“Bad customer service, threatened to cancel my insurance multiple times because my black box fitting kept getting postponed as the engineer had to 'attend an emergency' three times in a row. Wouldn't recommend.”

Helpful Report

Posted 8 years ago

“Good service”

Helpful Report

Posted 8 years ago

“Well Carrot insurance isn't good as such with poor customer service and long waiting times just to get through to sort out the most basic or difficult problems, the card scheme where you get money for how well you drive is very good, this should be done with more companies and is a key factor for Carrot what makes them so different.”

Helpful Report

Posted 8 years ago

“Never had a problem with Carrot. It's the cheapest insurance around and you get money back for driving well. I've done many long journeys and still scored a 10/10 and I do around 4 journeys a day has never lowered my grade. Would recommend carrot for all young drivers!”

Helpful Report

Posted 8 years ago

“Overall very happy with Corrot insurance so far. Very good quote compared to competitors for first time insurance. Their app is also great for the black box tracker. They reward you with for safe and careful driving with cash back sister reward which is a great insentive.”

Helpful Report

Posted 8 years ago

“Initial feedback for quote to price to putting cover live was very good, then sending proof in and several emails later eventually finding the documents I had already sent the first time meant lots of my own wasted time which was at the end getting tedious and annoying. Waiting time to get through on phone is too long. Other than that I think the price is good compared to alternatives. The I box fitting service should be better, arranged and was confirmed morning fitting, I chased after lunchtime and eventually the fitter turned up around 2pm, again a wasted day.....all of this costs me money.......”

Helpful Report

Posted 8 years ago

“The problem is u can't use your car for 3 journey a day otherwise your using marks will be below 0 frustrating...ohhh customer services making me sick waiting more than 40 min was driving from Luton to London I reached there but my phone still on hold hahah”

Helpful Report

Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews