Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I have needed to speak to customer advisor they were very helpful.”

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(Car Insurance) - Posted 7 years ago

“I recommend my wife and would do any one great company in my experience that is of course”

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(Car Insurance) - Posted 7 years ago

“good car insurance at competitive price. easy to buy cover. saved almost £300”

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Posted 7 years ago

“very good service”

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(Home Insurance) - Posted 7 years ago

“i was talking to churchill insurance yesterday, the gentleman was professional and helpful, i will definately have churchill insurance again,, he made the whole experience a positive one with his attitude, i would recommend churchill insurance home and contents to family and friends,”

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Posted 7 years ago

“GOod all round”

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(Car Insurance) - Posted 7 years ago

“Good”

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(Car Insurance) - Posted 7 years ago

“Setting up my car insurance and communication has all been first rate”

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(Car Insurance) - Posted 7 years ago

“Nothing to review really, easy to buy/switch/sort out. will it go up next year by much more than RPI ? probably. will i find a cheaper quote ? probably. does it matter ? nah.”

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(Home Insurance) - Posted 7 years ago

“Very good service when a storm ripped off my ridge tiles. I realise next years premium will rise but will stay with Churchill as I was impressed with their professionalism.”

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(Home Insurance) - Posted 7 years ago

“Churchill does everything it says it will more than hapoy with the company.”

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(Car Insurance) - Posted 7 years ago

“My request for breakdown help went through very speedily. My exhaust had broken off and there was not long to wait before help arrived.”

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(Car Insurance) - Posted 7 years ago

“I shopped around online and Churchill Car Insurance was far the cheapest with everything I needed to protect my brand new car. I am currently starting to get letters through the post from other insurance company's which go straight in the recycled bin as I only have Churchill on my mined this year for a new policy.”

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(Car Insurance) - Posted 7 years ago

“My car got hit by another car while I was insured with Churchill. I had no issues making my claim and didn’t have to pay anything as it wasn’t my fault - I did have photos and an independent witness to prove it. Also didn’t lose my no claims bonus. They were communicative throughout the process and flexible - I had just put a deposit down on a new car when the accident happened with the car I was going to exchange! So Churchill allowed me to have my car repaired at the dealership where my new car was coming from. Had to wait a few days for them to approve the dealership as a repairer but I felt that was a reasonable amount of time and everything happened nice and quickly from then on. I was offered a courtesy hire car but didn’t use that benefit as the dealership gave me one instead, which was easier for me. Could have been very difficult as I was working away a lot, but Churchill made it easy. Very impressed.”

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(Car Insurance) - Posted 7 years ago

“I think they are very efficient and capable of dealing well with your insurance”

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(Home Insurance) - Posted 7 years ago

“Honest,efficient,”

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Posted 7 years ago

“first year no problem hope its the same in May for renewal”

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(Car Insurance) - Posted 7 years ago

“Staff new what they were talking about”

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Posted 7 years ago

“I have just spoken to Lee who deals with car insurance and what a pleasure to speak to a very helpful young man. Nothing was too much trouble and I will be recommending Churchill to all my friends. Well done for your staff training and employing the right type of staff.Well done Lee for for being so helpful. Anita Thorn”

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Posted 7 years ago

“great customer service the telephone staff were amazing helped me save hundreds of pounds, very friendly as well and highly recommended.”

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Posted 7 years ago

Churchill is rated 3.7 based on 1,347 reviews